St. Modwen Homes Anmeldelser 

1 284
•
TrustScore 4 av 5

4,2

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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Team were knowledgeable throughout the initial reservation session. Marie has been available at all times to address any concerns. Team have been great so far. Natalie was fantastic with helping make... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Dealt with by Kyle at Snibston Mill and a fantastic experience. Always happy to help no matter the day or time and a genuine pleasure throughout the process. Coming across the development by chance af... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Excellent experience with St Modwen Homes We recently bought our new home with St Modwen Homes and the whole journey was so easy and stress free from start to finish. The sales team were r... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

I've bought several properties from new build developers in the past. This has been by far the worst experience to-date. No after sales care, all they think about is the money for completion. They don... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Husbygger

Skrevet av virksomheten

St. Modwen Homes is an established housebuilder, known for building high-quality family homes and providing excellent customer service. For us, it’s always been about more than just building houses. We care about turning spaces into places that allow people and communities to thrive. When we set about building our homes, we always begin with the same four principles in mind - modern living, future sustainability, considered design, and community. These principles create a distinct home that enhances and benefits your lifestyle. Do you like the idea of a house filled with light, interiors designed for you, living more sustainably and being part of a warm, connected community? Then a St. Modwen home may be perfect for you. With developments located across the UK, when you’re ready to make your move, we look forward to welcoming you.


Kontaktopplysninger

4,2

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TrustScore 4 av 5

1k anmeldelser

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4,2

Alle anmeldelser

(1 284)

171 anmeldelser i de siste 12 månedene

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Vurdert til 5 av 5 stjerner

Valley Rise

Joanne has been very helpfull throughout the reservation process. She has guided us through the process explaining everything along the way and answering any questions we had.

28. november 2025
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Svar fra St. Modwen Homes

Hello,

Thank you for taking the time to leave a review, we're delighted to hear that Joanne has been so helpful throughout the reservation process.

Best wishes
St. Modwen Homes

Vurdert til 5 av 5 stjerner

Valley Rise, Delves Lane

Joanne has been excellent throughout the reservation process, she has taken the time to fully explain the process giving great advice along the way.

28. november 2025
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Svar fra St. Modwen Homes

Hello,

Thank you for taking the time to leave a review, we're delighted to hear that Joanne has been so helpful throughout the reservation process.

Best wishes
St. Modwen Homes

Vurdert til 5 av 5 stjerner

Excellent customer service

Thanks so much Kyle. You made our experience as a first time buyer an amazing one. We were involved in every step taken , communicated clearly to us a made our big decision much easier, and stress free. Thanks again for the wonderful home sold to us , we love it and very much appreciate all your help and support.

28. november 2025
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Svar fra St. Modwen Homes

Hello,

Thank you for taking the time to leave a review, we're delighted to hear that Kyle was so helpful and we hope you are enjoying your new home.

Best wishes
St. Modwen Homes

Vurdert til 5 av 5 stjerner

Most Professional Always a pleasure to deal with Fiona

Always a pleasure to deal with Fiona, at Blythe Bridge Sales, polite, professional and prompt, she is most certainly an asset to the company ...
Welcome back Fee, youhave been missed!

1. desember 2025
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Svar fra St. Modwen Homes

Hello,

Thank you for taking the time to leave a review, we're delighted to hear that Fiona has been so helpful.

Best wishes
St. Modwen Homes

Vurdert til 5 av 5 stjerner

Nice homes and same as salesperson

Nice homes and same as salesperson

28. november 2025
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Svar fra St. Modwen Homes

Hi Riya,

Thank you for taking the time to leave a review. Wishing you all the best in your search for a new home.

Best wishes
St. Modwen Homes

Vurdert til 5 av 5 stjerner

Customer support

Rachel has been extremely efficient as our customer support manager. Understably we have had snags throughout the process, however, Rachel has been exemplary, as everything reported has been rectified in a very short amount of time.

Rachel’s communication is always also very efficient, updating us with contractors, timings, annual leave etc.

Rachel is very friendly and highly approachable which is really assuring when issues do occur.

28. november 2025
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Svar fra St. Modwen Homes

Hi Ben,

Thank you for taking the time to leave a review. We hope you are enjoying your new home and we are delighted to hear that Rachel has provided you with an exemplary customer care service.

Best wishes
St. Modwen Homes

Vurdert til 5 av 5 stjerner

I am glad to bought a property from St

I am glad to bought a property from St. Modwen Homes. Especially as an after sales services , Mrs. Rachel Skinner supported me each subject. I appreciate her and their consideration.
Thanks.

28. november 2025
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Svar fra St. Modwen Homes

Hello,

Thank you for taking the time to leave a review. We are glad to hear you are enjoying your new home and that Rachel has provided you with such a supportive after sales service.

Best wishes
St. Modwen Homes

Vurdert til 1 av 5 stjerner

No after-purchase care

We bought a St.Modwen house a year ago and were promised such a wonderful home and lifestyle... Well they didn't deliver. After landscaping the whole site with no knowledge or care, all their trees, shrubs and turf have died and have been looking like a waste land for months. After complaining repeatedly, and with many other residents, they have replaced some shrubs with twigs of which all the roots are exposed (they soil quality and depth does not respect the NHBC standards and requirements), and which will obviously be de-rooted and die in the next winter storm.
We do not recommend you buying those houses.

26. november 2025
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Svar fra St. Modwen Homes

Hi Marlene, thank you for taking the time to leave a review. We are currently working to complete landscaping and remedial works at Handley Place and have written to all residents this week to provide an update on the works at the development.

However, if you would like to raise any further concerns, please contact our customer care team at sowcustomercare@stmodwenhomes.co.uk and a member of the team will get back to you as soon as possible.

Best wishes
St. Modwen Homes

Vurdert til 5 av 5 stjerner

Valley Rise, Sales Office

“I spoke to Joanne at Valley Rise about the new homes on the site and she was absolutely fantastic! Incredibly knowledgeable, warm, and genuinely helpful. She made the whole experience exciting and easy. Couldn’t have asked for better support!”

25. november 2025
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Svar fra St. Modwen Homes

Hi Joanne,

Thank you for taking the time to leave a review. We are pleased to hear that Joanne was so helpful and wish you all the best with your new home search.

Best wishes
St. Modwen Homes

Vurdert til 5 av 5 stjerner

Tim & Dave are a credit to the team

I had Tim & Dave chasing some minor bits that needed completing at our property and I cheekily added a couple of things that I needed help with which was no issue for them. The fellas popped out to get some material and everything was dealt with quick and efficiently. Credit to the team.

21. november 2025
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Svar fra St. Modwen Homes

Hi Jamie,

Thank you for taking the time to leave a review. We are pleased to hear that Tim and Dave were so helpful, and we hope you are enjoying your new home.

Best wishes
St. Modwen Homes

Vurdert til 1 av 5 stjerner

Bought the Dream, Left with a Nightmare

We love our plot and our house, and initially, snags were acknowledged and fixed in a timely manner. We were excited to move to what was promised to be a beautiful, spacious and green neighbourhood.

Eighteen months on, it is clear that St Modwens have basically abandoned the Handley Place development now that all the plots are sold. They have left so many things unfinished that even the management company are struggling to hold them to account, refusing to take over the estate.

Residents have banded together and our collective complaints paint a pretty grim picture. Promised landscaping and wilding has not been done. Trees have died, street lights don’t work and the road surfaces are completely inadequate, verging on dangerous.

Our personal main concern is the fact that the building site compound has been left abandoned across the road from us, with concrete, rubble and builders debris spread across a vast area. It seems that St Modwens are keeping their options open to return and continue to build the next phase (which has not yet even had planning permission), not considering the eyesore that this presents to residents or the detrimental effect on the environment. We have deer in the field behind where their rubbish has been dumped - it is a disgrace.

We now live in fear that something will go wrong with the house as we are fast approaching the two year cut off and our neighbours are having all sorts of serious issues. We support the escalation of all of the communal problems and will continue to keep the pressure on St Modwens to finish what they promised when they took our money.

19. november 2025
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Svar fra St. Modwen Homes

Hi Petra,

Thank you for taking the time to leave a review and we are sorry to hear that you have been disappointed with your experience at Handley Place. We would like to apologise for a lack of communication regarding this matter and assure you that work has been ongoing to complete the development, before handing over to the management company.

Last week, we conducted a site walk with the management agent (Preim), to review the whole development and identify any outstanding areas where action is required. Two residents from the development joined us for this walk to make sure areas of concern to residents were also noted.

We have committed to writing to all residents regularly to update them on the progress of outstanding works. However, if you would like to raise any further concerns, please contact our customer service team at sowcustomercare@stmodwenhomes.co.uk.

Kind regards,
St. Modwen Homes

Vurdert til 1 av 5 stjerner

Builder will not leave

We were sold a picture of how the estate would be and it was false.
Whether the sales team knew that there was never any intention for the builder to complete and clear the site we can’t know.
What we do know is that 9 months after they said they would be gone the estate is unfinished. Dead trees, unsurfaced roads, builder waste. Drainage systems that don’t appear to work.
It is my strong suspicion that St Modwen are not finishing the estate Road so they can eventually use them for heavy plant in new development which could be years away.
This is a builder who is putting profit before customers. Now we are stuck, with the estate company not taking on the mess, and the builder refusing to go.
Given our time again we would not buy a St Modwen home.

19. november 2025
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Svar fra St. Modwen Homes

Hi Neil,

Thank you for taking the time to leave a review and we are sorry to hear that you have been disappointed with your experience at Handley Place. We would like to apologise for a lack of communication regarding this matter and assure you that work has been ongoing to complete the development, before handing over to the management company.

Last week, we conducted a site walk with the management agent (Preim), to review the whole development and identify any outstanding areas where action is required. Two residents from the development joined us for this walk to make sure areas of concern to residents were also noted.

We have committed to writing to all residents regularly to update them on the progress of outstanding works. However, if you would like to raise any further concerns, please contact our customer service team at sowcustomercare@stmodwenhomes.co.uk.

Kind regards,
St. Modwen Homes

Vurdert til 1 av 5 stjerner

I have never bought a new build before…

I have never bought a new build before and after my experience with st modern homes, I will never again…..empty promises, filthy house that was handed over, patio doors not aligned with daylight showing through, wrong bathroom tiles, no shower screen, no sink I paid extra for, masking tape still round lights/window sills, paint runs down the wall, paint on vinyl/carpets and this is only to name few……was threatened with putting the house back on the market if I didn’t complete - even when I hadn’t actually seen the house in the flesh.

PLEASE BE WARNED!!!!!!

27. desember 2024
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Svar fra St. Modwen Homes

Hello,

Thank you for taking the time to leave a review and we are sorry to hear that you have been disappointed with your experience. If you would like to discuss your complaint further, please get in touch at contact@stmodwen.co.uk.

Best wishes
St. Modwen Homes

Vurdert til 5 av 5 stjerner

Simon at Glan Llyn is a really nice…

Simon at Glan Llyn is a really nice man.He is very helpful to get the right property and very honest about his products as well.Unfortunately I couldn’t book what I wanted because someone else have taken it before me.Would recommend Simon 100%

13. november 2025
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Svar fra St. Modwen Homes

Hello,

Thank you for taking the time to leave a review. We are delighted to hear that Simon was so helpful, but sorry to hear that we couldn't help you on this occasion. We hope you can continue your home buying journey with us in the future.

Best wishes
St. Modwen Homes

Vurdert til 1 av 5 stjerner

Aftercare is non existent they take your money and run! Multiple issues with houses and the site!

They sell you the dream and don’t deliver, garden was a floodplain, we had to re level the whole thing, no proper drainage put in, and we’re at the bottom of a slope! The whole site has an issue with drainage and water works. Constant smell of drains and problems with water pressure. Roads not finished off properly, parks not finished properly… multiple street lights don’t work. And customer aftercare is non existent, constant emails have to be sent, takes months to sort anything out or get an answer. Soon as they have your money they move on to the next!

16. november 2025
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Svar fra St. Modwen Homes

Hi Claire,

Thank for taking the time to leave a review and we are sorry to hear that you have been disappointed with your experience. If you would like to discuss your complaint further, please get in touch at contact@stmodwen.co.uk.

Best wishes
St. Modwen Homes

Vurdert til 5 av 5 stjerner

Best thing I’ve done

I bought my St Modwen home in 2024.. it’s the best thing I’ve ever done and I love my new home .. Fiona at Blythe Fields went above & beyond to get the move through smoothly & as quick as possible.. a few very minor snaggles but all resolved without issue .

16. november 2025
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Svar fra St. Modwen Homes

Hi Julie,

Thank you for taking the time to leave a review. We are delighted to hear that you are enjoying your new home and that Fiona was so helpful in assisting with your move.

Best wishes
St. Modwen Homes

Vurdert til 5 av 5 stjerner

Brilliant sevice

I went to the chapel garth development to see about buying my first home, I couldn’t be happier with the service I recieved from Lindsey. Very knowledgeable and approachable. Hopefully look forward to dealing with her in the future 🙂.

13. november 2025
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Svar fra St. Modwen Homes

Hi Nicole,

Thank you for taking the time to leave a review. We are delighted to hear that Lindsey was so helpful and we hope to hear from you again soon!

Best wishes
St. Modwen Homes

Vurdert til 5 av 5 stjerner

I went to discuss the new site and very good customer service…

I went to discuss the new site and options with the houses and new development at Doxford Park. I must say Lindsey couldn’t have been more helpful in discussing the site and houses . I was very pleased with the customer service and knowledge of the houses and area.

15. november 2025
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Svar fra St. Modwen Homes

Hi Pamela,

Thank you for taking the time to leave a review. We are delighted to hear that Lindsey was so helpful and hope that we can assist you further in the future.

Best wishes
St. Modwen Homes

Vurdert til 1 av 5 stjerner

Our experience with St Modwen at…

Our experience with St Modwen at Handley Place has been disappointing.Despite repeated requests,they have not addressed long standing issues in our community,from unfinished roads to neglected green spaces and unresolved defects.We hope they take responsibility for existing residents before walking away.

13. november 2025
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Svar fra St. Modwen Homes

Hi Varghese,

Thank you for taking the time to leave a review and we are sorry to hear that you have been disappointed with your experience at Handley Place. We would like to apologise for a lack of communication regarding this matter and assure you that work has been ongoing to complete the development, before handing over to the management company.

This week, we will conduct a site walk with the management agent (Preim), to review the whole development and identify any outstanding areas where action is required. Where further remedial works are needed, we will instruct contractors to undertake these works as soon as possible. We have invited two residents to join us for this site walk, who will be able to share updates with you at the Residents Meeting scheduled for the 18th of November.

Following our site visit and assessment, we will write to all residents to inform them of our findings, the scope of works required, and time frame for completion.

Best wishes,
St. Modwen Homes

Vurdert til 1 av 5 stjerner

We live on the Langford Mills estate…

We live on the Langford Mills estate Norton Fitzwarren Taunton Somerset in a one bedroom apartment. We have been living there for three years and had to pay management fees up front, well we never had any thing done since day one (nothing) Communication is non-existent. Emails are left unanswered, calls are never returned and written complaints receive copy-and-paste replies that avoid responsibility. All we want is a management pack because we have managed to sell our apartment due to it being lease hold and no management company this pack is responsible of St Modwen. Our solicitor has tried with no luck. Please could you please forward this pack so we can move before Christmas 🙏 surely it’s not too much to ask we really need this. We live at 32 Chapples Close plot 143 l would be so grateful if someone could help.

12. november 2025
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Svar fra St. Modwen Homes

Hello,

Thank you for taking the time to leave a review, and we are sorry to hear you have been disappointed with our experience.

Please get in touch at contact@stmodwen.co.uk, so we can direct your enquiry to the correct team.

Best wishes
St. Modwen Homes

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