Wonderful customer service dept. Calls are picked up quickly and staff are well trained and can sort out issues straight away, nothing is too much trouble. Damages are promply replaced without quest... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Absolutely superb company. Wonderful range of products. We visited their showroom in Rotherham and Graham took a lot of time helping us to choose exactly what we wanted. The staff answer the phone qui... Vis mer
Selskapet har svart
I bought 3 radiators from stelrad and they look great. The delivery was unfortunately delayed due to their courier but the team bent over backwards and sent the radiators out again to ensure I got the... Vis mer
Selskapet har svart
The radiator I ordered unfortunately arrived damaged. I called Stelrad to explain and a new radiator was immediately sent out, which arrived the next morning. Stacey who assisted me in getting the rep... Vis mer
Selskapet har svart
Informasjon om virksomheten
- Leverandør av varmeutstyr
- Baderomsforhandlere
- Byggevareleverandør
- VVS-firma
- Oppussingsforretning
- Radiatorbutikk
Om Stelrad Ltd
Skrevet av virksomheten
Thank you for leaving a review
With more than 2.5 million radiators delivered last year, Stelrad continues to go from strength to strength offering a unique combination of choice, quality, reliability and availability, with a sector leading 99% delivery within 72 hours service anywhere in the UK and Ireland.
contact us SHOP NOW
Bringing radiator style into UK homes
Skrevet av virksomheten
- Stelrad UK's No.1 Radiator Brand
- Sign up now to receive news and discounts
- Receive up-to-date news about our latest products, discounts, offers and more direct to your inbox, sign up now https://www.stelrad.com/
FREE DELIVERY ON ORDERS OVER £200
Delivery lead time up to 72 hours
FREE DELIVERY ON ORDERS OVER £200, UK MAINLAND ONLY.
Kontaktopplysninger
Marriott Road, S64 8BN, Mexborough, Storbritannia
- 0800 876 6813
- info@stelrad.com
- www.stelrad.com
4,6
Enestående
4k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 98 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Amy
Stelrad K3 radiator
Easily found the radiator I needed on Stelrad website and ordered. Delivered efficiently on requested date. Looks good in my lounge. I would recommend.
17. mars 2026
Svar fra Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Amy
Svar fra Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Amy
As described on website
17. mars 2026
Svar fra Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Amy
product value for money and customer…
product value for money and customer support exceptional
24. februar 2026
Svar fra Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Hayley
Great service and prompt delivery
Great service and prompt delivery. Super looking radiators.
16. mars 2026
Svar fra Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Amy
Svar fra Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Amy
Arrived on time
Arrived on time . Delivery man said box was damaged on arrival at depot but he had a quick look and taped it up. Phoned to say when they would be arriving.
15. mars 2026
Svar fra Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Amy
Easy to order
Easy to order, plus quaility product, have used a number of times, easy to fit, with clear instructions to follow..
22. februar 2026
Svar fra Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Amy
Radiator plastic parts
Was happy with the various parts received. Replaced some very old/broken parts. Efficient delivery. Only negative is the one photo on the website. Would have been useful to have seen the reverse too as I ended up with a different part than what I thought I’d ordered but appreciate that was probably my error!!.
27. februar 2026
Svar fra Stelrad Ltd
Thank you for your 5* review
Thanks Amy
Easy to order and prompt delivery.
20. februar 2026
Svar fra Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Amy
Svar fra Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Amy
Great informative service Great serv
Great informative service from phone call enquiry , only a small order but arrived packed lovely , no damage , !
Prompt delivery , many tks .
12. mars 2026
Svar fra Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Amy
Excellent service
Excellent service, love the look of the radiators, only fitted today, so far so great
10. mars 2026
Svar fra Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Amy
very professional delivered on time
12. mars 2026
Svar fra Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Amy
Svar fra Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey
Delivery delayed with damage during transit
Delivery delayed with TRV valve arrived on time, but radiator a day later with very tatty and re-taped packaging by the shipping company. Opening this I found the radiator to be slightly damaged. Stelrad handled the supply of a replacement efficiently and were helpful and apologetic. I have previously had excellent service but think they may need to review the shipping companies they use.
18. februar 2026
Svar fra Stelrad Ltd
Thank you for your 4* review
If you have any photos please feel free to send them to marketing@stelrad.com. Thank you for the feedback with regards to the shipping. We will pass this onto your transport team.
Thanks Stacey
Svar fra Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey
I ordered two batches of radiators
I ordered two batches of radiators. The second on next day delivery. Neither turned up on time. For the second I even rang up after placing the order to make sure it had come through from the website and that it was definitely coming the next day. I was told it would arrive. It didn't.
10. mars 2026
Svar fra Stelrad Ltd
Good afternoon, thank you for your review. I am incredibly sorry for the frustration these delays have caused, especially after you took the time to call and confirm the second delivery.
It appears a system sync error delayed your first order, and a manual administrative oversight meant your second order wasn't correctly booked with our courier. I completely understand how disappointing this is, particularly when you were given a verbal assurance over the phone that wasn't kept.
I have shared your experience with our team to ensure this doesn't happen again. I'm sorry for the inconvenience this has caused you.
Kind regards
Stacey
Excellent item
Excellent item. Always use Stelrad for my radiators.Speedy delivery service and a very competitive price.
17. februar 2026
Svar fra Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey
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