Lovely bright and quick staff, all of whom were super friendly and kind and Charlotte has been truly amazing. She grasped my exact needs in a minute and was on the case 👍 I have received good... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
This our first time using southampton cruise and it was very good pleasant conversation with Amy Hession she was able to answer my queries to look for flights and hotel and she gave some advice.i'l... Vis mer
Heather was amazing in helping to book our cruise! It will be our first time cruising, and Heather helped to ensure we got the best deal for what we wanted! They explained how booking the right packag... Vis mer
Selskapet har svart
Jenny helped our party book a cruise. She was very helpful in fact brilliant and very thorough. Even checked passports were in date, by checking date of issue, not the expiry date, hence mine need... Vis mer
Informasjon om virksomheten
Om Southampton Cruise Centre
Skrevet av virksomheten
Leading UK Cruise Specialists
Southampton Cruise Centre is one of the UK’s leading cruise holiday specialists, helping travellers explore the world by sea with confidence, ease, and expert support. We are part of the award-winning Travel Village Group, a fourth-generation family business with roots dating back to 1959, so delivering outstanding holidays is firmly in our DNA.
We offer thousands of cruises across all major cruise lines, covering everything from no-fly cruises from Southampton and other UK cruise ports to worldwide fly-cruise holidays. Customers can browse and book cruises online safely and securely, making it easy to plan a cruise whenever it suits them. For those who prefer a personal touch, our friendly UK-based cruise specialists are always available by phone to offer help, expert advice, or to manage the booking from start to finish.
In addition to standard cruise holidays, we also create exclusive SailorMade cruise and stay packages. These bespoke holidays are designed around each individual guest and can be tailored to suit any travel style, budget, or special requirement. From pre- and post-cruise hotel stays to fully customised itineraries, SailorMade packages give customers complete flexibility and peace of mind.
Our team brings first-hand cruise experience and genuine passion to every booking. We focus on understanding what our customers truly want and matching them with the right cruise and holiday experience.
With transparent pricing, financial protection, and a service that feels reassuringly human, thousands of customers trust Southampton Cruise Centre to make booking a cruise simple, secure, and genuinely enjoyable.
Where Customer Care Comes First
ABTA Bonded & ATOL Protected
Book with confidence knowing we are ABTA members (P6710) and recognised CLIA cruise specialists, with ATOL protection applying to applicable cruise and flight packages for added peace of mind when booking your holiday with us.
Kontaktopplysninger
298 Highfield Road, FY4 3JU, Blackpool, Storbritannia
- 02380 658 386
- cruises@southamptoncruisecentre.com
- www.southamptoncruisecentre.com
4,9
Enestående
458 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra Southampton Cruise Centre
Hi Eric,
Thank you for your lovely feedback.
We'll make sure Jacqueline sees your comments. It's always nice to see our team getting the recognition they deserve!
Wishing you a fantastic cruise.
Kind regards,
Southampton Cruise Centre
Easy booking.
16. september 2026
Svar fra Southampton Cruise Centre
Hi Jane
Thank you for trusting us with your cruise booking and for the 5-star review!
Wishing you a wonderful time away.
Kind regards,
Southampton Cruise Centre
Excellant service
16. september 2026
Svar fra Southampton Cruise Centre
Thanks for your review, Stephen!
Wishing you a fantastic cruise.
Kind regards,
Southampton Cruise Centre
Quick and easy to book
21. september 2026
Svar fra Southampton Cruise Centre
Hi Shirley,
Thanks for your review!
We're really pleased to have you booked with us. All that's left now is to look forward to your cruise!
Have a wonderful time.
Kind regards,
Southampton Cruise Centre
Great service again from Lee
Great service again from Lee. Always professional and knowledgeable
18. september 2026
Svar fra Southampton Cruise Centre
Hi Patricia,
It's lovely to welcome you back!
We'll make sure Lee sees your comments. Thank you for continuing to put your trust in us, it really does mean a lot.
Have another fantastic cruise!
Kind regards,
Southampton Cruise Centre
Svar fra Southampton Cruise Centre
Hi Vickey,
Thanks for your lovely feedback.
We really appreciate your booking and hope you have a wonderful cruise!
Kind regards,
Southampton Cruise Centre
Was very easy to book as a Canadian
Was very easy to book as a Canadian. Paid in GBP and had no problems. A representative also changed my cabin for me with no issues. Thank you Tom. 🙂
12. september 2026
Svar fra Southampton Cruise Centre
Hi Maria,
Thank you for your lovely review, all the way from Canada! 🇨🇦
We're really pleased we could get everything sorted for you, and we'll make sure Tom sees your kind comments.
We hope you have an amazing cruise!
Kind regards,
Southampton Cruise Centre
Super easy site to navigate and…
Super easy site to navigate and seamless booking process
16. september 2026
Svar fra Southampton Cruise Centre
Hi Diane,
Lovely to hear, thank you!
We put a lot of work into making our website as straightforward as possible, so feedback like this is always great to receive.
We hope you have a brilliant cruise!
Kind regards,
Southampton Cruise Centre
information straight at hand so easy to book
information straight at hand so easy and quick to book
Our call dropped off and Lindsey called us straight back
the whole process was so easy and relaxed
16. september 2026
Svar fra Southampton Cruise Centre
Hi Craig,
Thanks for such a lovely review.
We'll make sure Lindsey sees your comments. We're really pleased you felt well looked after from start to finish.
Now for the best bit, looking forward to the cruise! Have an amazing time.
Kind regards,
Southampton Cruise Centre
⭐⭐⭐⭐⭐ service
⭐⭐⭐⭐⭐
Outstanding service from Jenny – highly recommended!
Jenny couldn’t have done any more to get our cruise booked. She went above and beyond when Princess Cruises’ systems blocked our booking, finding a workaround by completing it as two back-to-back cruises rather than one 14-night cruise. Her determination, knowledge and commitment were exceptional.
Jenny kept me informed every step of the way, making what could have been a stressful process feel easy and reassuring.
She also booked us a second cruise for 2028, which was far simpler, but once again provided outstanding service, advice and attention to detail.
Jenny is a real credit to the company. Service at this level isn’t easy to find, and we wouldn’t hesitate to recommend her to anyone looking to book a cruise.
Thank you, Jenny, for going the extra mile and making our cruise bookings such a positive experience! 🚢
15. september 2026
Svar fra Southampton Cruise Centre
Hi Mrs Kidd,
Wow, what a wonderful review. Thank you!
We'll make sure Jenny sees every word of this. Feedback like yours means a great deal to us, particularly when one of our team has clearly made such a difference.
We're very lucky to have Jenny, and even luckier to have you trusting us with not one, but two cruises!
Thank you for your recommendation and continued support. We hope both cruises are absolutely fantastic.
Kind regards,
Southampton Cruise Centre
Svar fra Southampton Cruise Centre
Thank you for your review, Mr Long
It's great to hear you found the booking process easy.
Wishing you a wonderful cruise and don't forget we're here if you have any questions before you travel.
Kind regards,
Southampton Cruise Centre
Clear simplicity.
Clear information regarding the cruise with completion of the details required.
12. september 2026
Svar fra Southampton Cruise Centre
Hi Neville,
Thank you for taking the time to leave us a review.
We're glad you got everything booked easily.
Wishing you a wonderful time away.
Kind regards,
Southampton Cruise Centre
Just booked our 1st cruise
Just booked our 1st cruise, it seemed straightforward and the deal was excellent compared to other sites we checked.
Hopefully it will all go well. Time will tell.
13. september 2026
Svar fra Southampton Cruise Centre
Hi Kevin,
How exciting to have your first cruise booked!
Thank you for putting your trust in us. Remember, we're here if you need anything before you sail, so you're not on your own now the booking is made.
We hope you have an amazing first cruise and that it's the first of many!
Kind regards,
Southampton Cruise Centre
Becky was please t and efficient
12. september 2026
Svar fra Southampton Cruise Centre
Hi Alan,
Thanks for taking the time to leave us a review.
We'll make sure Becky sees your kind comments. We really appreciate you booking with us and hope you have a fantastic holiday!
Kind regards,
Southampton Cruise Centre
Booked with our usual agent
Booked with our usual agent, Diane Ware, who went that extra mile to get the best deal and exactly what we wanted. Which is why we use this company.
11. september 2026
Svar fra Southampton Cruise Centre
Hi Ken,
It's great to have you back with us again.
Having someone you know and trust looking after your holidays is exactly the kind of personal service we aim for. Diane will be delighted to see this one!
Thank you for your continued support, and have a brilliant cruise.
Kind regards,
Southampton Cruise Centre
Svar fra Southampton Cruise Centre
Hi Mr Plowright,
Thanks for your review. We really appreciate you booking with us and hope you have a fantastic cruise!
Kind regards,
Southampton Cruise Centre
helpful and informative…
Jennifer was helpful and informative and ensured that we understood what we were getting for the price. All in all a very competent transaction.
11. september 2026
Svar fra Southampton Cruise Centre
Hi Jill,
Thank you for your lovely review.
We'll make sure Jennifer sees your comments. We really appreciate you putting your trust in us and hope you have a wonderful cruise to look forward to.
Kind regards,
Southampton Cruise Centre
Booking a cruise is easy with this company
Booked another cruise with this very good company. Diane Ware one of the booking consultant is amazing. So helpful and always finds you the cruise you want. Thoroughly recommend this company
11. september 2026
Svar fra Southampton Cruise Centre
Hi Mr and Mrs Beamish,
It's always lovely to welcome you back!
Thank you for your continued support and recommendation. We'll make sure Diane sees your wonderful comments, we're very lucky to have her on the team.
We hope you have another amazing cruise!
Kind regards,
Southampton Cruise Centre
our experience dealing with Southampton…
our experience dealing with Southampton cruise centre was excellent. we had issues with our bank transfer. Rebecca Kyte was excellent and managed to get our cabin on hold for 5 days. Only one issue was our transfer from cruise port to airport inn barcelona was not there and we had a lot of stress to find a taxi to take us to the airport.
21. august 2026
Svar fra Southampton Cruise Centre
Hi Savita,
Thank you for taking the time to leave us a review.
We'll make sure Rebecca sees your lovely comments. We're really pleased she was able to look after you and keep everything in place while the payment issue was resolved.
We're sorry to hear about the problems you experienced with your transfer in Barcelona and can appreciate how stressful that must have been.
Thank you again for booking with us, and we hope you came home with some wonderful memories from your cruise.
Kind regards,
Southampton Cruise Centre
Muy buena atención
Muy buena atención. Me resolvieron todas las dudas de forma rápida y clara.
10. september 2026
Svar fra Southampton Cruise Centre
Hi Paula,
¡Muchas gracias! Thank you for your lovely review.
We're really pleased our team could help and make everything clear and straightforward for you.
We hope you have a fantastic cruise. ¡Buen viaje!
Kind regards,
Southampton Cruise Centre
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