Lovely bright and quick staff, all of whom were super friendly and kind and Charlotte has been truly amazing. She grasped my exact needs in a minute and was on the case 👍 I have received good... Vis mer

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
This our first time using southampton cruise and it was very good pleasant conversation with Amy Hession she was able to answer my queries to look for flights and hotel and she gave some advice.i'l... Vis mer
Heather was amazing in helping to book our cruise! It will be our first time cruising, and Heather helped to ensure we got the best deal for what we wanted! They explained how booking the right packag... Vis mer
Selskapet har svart
Jenny helped our party book a cruise. She was very helpful in fact brilliant and very thorough. Even checked passports were in date, by checking date of issue, not the expiry date, hence mine need... Vis mer
Informasjon om virksomheten
Om Southampton Cruise Centre
Skrevet av virksomheten
Leading UK Cruise Specialists
Southampton Cruise Centre is one of the UK’s leading cruise holiday specialists, helping travellers explore the world by sea with confidence, ease, and expert support. We are part of the award-winning Travel Village Group, a fourth-generation family business with roots dating back to 1959, so delivering outstanding holidays is firmly in our DNA.
We offer thousands of cruises across all major cruise lines, covering everything from no-fly cruises from Southampton and other UK cruise ports to worldwide fly-cruise holidays. Customers can browse and book cruises online safely and securely, making it easy to plan a cruise whenever it suits them. For those who prefer a personal touch, our friendly UK-based cruise specialists are always available by phone to offer help, expert advice, or to manage the booking from start to finish.
In addition to standard cruise holidays, we also create exclusive SailorMade cruise and stay packages. These bespoke holidays are designed around each individual guest and can be tailored to suit any travel style, budget, or special requirement. From pre- and post-cruise hotel stays to fully customised itineraries, SailorMade packages give customers complete flexibility and peace of mind.
Our team brings first-hand cruise experience and genuine passion to every booking. We focus on understanding what our customers truly want and matching them with the right cruise and holiday experience.
With transparent pricing, financial protection, and a service that feels reassuringly human, thousands of customers trust Southampton Cruise Centre to make booking a cruise simple, secure, and genuinely enjoyable.
Where Customer Care Comes First
ABTA Bonded & ATOL Protected

Kontaktopplysninger
298 Highfield Road, FY4 3JU, Blackpool, Storbritannia
- 02380 658 386
- cruises@southamptoncruisecentre.com
- www.southamptoncruisecentre.com
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This our first time using southampton…
This our first time using southampton cruise and it was very good pleasant conversation with Amy Hession she was able to answer my queries to look for flights and hotel and she gave some advice.i'll be using again southampton cruise.-Darius 🇬🇧
Amazing
I really feel I have to give another review for Diane , because once again she has gone above and beyond for me.
Only a week after the last booking, I needed her help again with booking the cabin I wanted for two back-to-back cruises In April 2028. As soon as the cabins went on sale, the website went down and the phone lines were closed within minutes because of the demand.
I honestly thought I was going to miss out on the cabin I wanted, but Diane just kept going. She persevered when I’m sure many people would have given up, and somehow managed to get everything sorted and secure my preferred cabin.
What really stands out to me is that this wasn't just a one-off. She had already gone to an extraordinary amount of trouble for me the previous week, and then a week later she did it all over again.
I know how busy these bookings can be when cabins first go on sale, and I also appreciate that she had no control over the website or the telephone lines. What she could control was how much effort she was prepared to put in — and she certainly did that.
I honestly feel very lucky to have Diane looking after my bookings. She knows exactly what area of the ship I want to be in and my favourite cabins and she takes the time to try and get exactly what I want. I know that when she says she will try to do something for me, she really does try.
I can't thank her enough. She is an absolute star and a real credit to the company.
Lovely bright and quick staff
Lovely bright and quick staff, all of whom were super friendly and kind and Charlotte has been truly amazing. She grasped my exact needs in a minute and was on the case 👍
I have received good advice, every notification Charlotte has received I have had forwarded
Nothing was too much trouble including dealing with all the fuss around my wheelchair compliance
Don't bother asking if I would recommend - I already have to 2 groups of people I volunteer with, one of whom is filled with avid cruisers 😁👍
Jenny very helpful in fact brilliant
Jenny helped our party book a cruise. She was very helpful in fact brilliant and very thorough. Even checked passports were in date, by checking date of issue, not the expiry date, hence mine needed replacing
Thank you Jenny
Superb experience.

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Booked 2 cruises with two ladies…
Booked 2 cruises with two ladies caitlyn and lindsey. Both were extremely helpful and caitlyn rang a few times and sent emails to get us exactly what we needed.

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Heather was amazing in helping to book…
Heather was amazing in helping to book our cruise! It will be our first time cruising, and Heather helped to ensure we got the best deal for what we wanted! They explained how booking the right package would give us more onboard credit for just a few pounds more! Thank you, Heather!

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Caitlyn was very helpful
Caitlyn was very helpful in explaining the details of our next cruise and the car parking arrangements at Southampton

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Really easy to book and arrange
Really easy to book and arrange. Great that we can pay each month, makes it easier.

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I booked online
I booked online, I found it quite hard to work out if I was booking the right thing. When ghe confirmation came through it said twin beds and a table of 6 persons—- neither of which did I request. But a quick call to your customer service sorted it out easily.

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Booked quickly and efficiently
Booked quickly and efficiently. Diane very helpful as always

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Good service good webside, good price
I found Southampton Cruise center through Hello Cruise webside. It is very clear and easy - to navigate webside. We give the webside 5 stars for it.

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Jayne Nelson was very good on booking…
Jayne Nelson was very good on booking my cruise, very informative and friendly

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Very easy to book and everything was…
Very easy to book and everything was covered. Just need the cruise to go as smoothly as booking

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The experience was very positive
The experience was very positive. The only problem we encountered was doing a bank transfer because I use generally face recognition to access my bank accounts, and found it difficult to remember my usual passwords. Overall it was a very good experience especially as I need help as I have mobility problems.

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