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Southampton Cruise Centre Anmeldelser 

458
•
TrustScore 5 av 5

4,9

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Lovely bright and quick staff, all of whom were super friendly and kind and Charlotte has been truly amazing. She grasped my exact needs in a minute and was on the case 👍 I have received good... Vis mer

Vurdert til 5 av 5 stjerner

This our first time using southampton cruise and it was very good pleasant conversation with Amy Hession she was able to answer my queries to look for flights and hotel and she gave some advice.i'l... Vis mer

Vurdert til 5 av 5 stjerner

Heather was amazing in helping to book our cruise! It will be our first time cruising, and Heather helped to ensure we got the best deal for what we wanted! They explained how booking the right packag... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Jenny helped our party book a cruise. She was very helpful in fact brilliant and very thorough. Even checked passports were in date, by checking date of issue, not the expiry date, hence mine need... Vis mer

Informasjon om virksomheten

  1. Cruisebyrå
  2. også i
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  4. Reisebyrå
  5. Reiseklinikk
  6. Sjøreiser
  7. Søkesider for reiser

Om Southampton Cruise Centre

Skrevet av virksomheten

Leading UK Cruise Specialists

Southampton Cruise Centre is one of the UK’s leading cruise holiday specialists, helping travellers explore the world by sea with confidence, ease, and expert support. We are part of the award-winning Travel Village Group, a fourth-generation family business with roots dating back to 1959, so delivering outstanding holidays is firmly in our DNA.

We offer thousands of cruises across all major cruise lines, covering everything from no-fly cruises from Southampton and other UK cruise ports to worldwide fly-cruise holidays. Customers can browse and book cruises online safely and securely, making it easy to plan a cruise whenever it suits them. For those who prefer a personal touch, our friendly UK-based cruise specialists are always available by phone to offer help, expert advice, or to manage the booking from start to finish.

In addition to standard cruise holidays, we also create exclusive SailorMade cruise and stay packages. These bespoke holidays are designed around each individual guest and can be tailored to suit any travel style, budget, or special requirement. From pre- and post-cruise hotel stays to fully customised itineraries, SailorMade packages give customers complete flexibility and peace of mind.

Our team brings first-hand cruise experience and genuine passion to every booking. We focus on understanding what our customers truly want and matching them with the right cruise and holiday experience.

With transparent pricing, financial protection, and a service that feels reassuringly human, thousands of customers trust Southampton Cruise Centre to make booking a cruise simple, secure, and genuinely enjoyable.

Visit Southampton Cruise Centre

Where Customer Care Comes First

ABTA Bonded & ATOL Protected

ABTA Bonded & ATOL Protected
Book with confidence knowing we are ABTA members (P6710) and recognised CLIA cruise specialists, with ATOL protection applying to applicable cruise and flight packages for added peace of mind when booking your holiday with us.

Kontaktopplysninger

4,9

Enestående

TrustScore 5 av 5

458 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,9

Alle anmeldelser

(458)

455 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

This our first time using southampton…

This our first time using southampton cruise and it was very good pleasant conversation with Amy Hession she was able to answer my queries to look for flights and hotel and she gave some advice.i'll be using again southampton cruise.-Darius 🇬🇧

5. oktober 2026
Vurdert til 5 av 5 stjerner

Amazing

I really feel I have to give another review for Diane , because once again she has gone above and beyond for me.

Only a week after the last booking, I needed her help again with booking the cabin I wanted for two back-to-back cruises In April 2028. As soon as the cabins went on sale, the website went down and the phone lines were closed within minutes because of the demand.

I honestly thought I was going to miss out on the cabin I wanted, but Diane just kept going. She persevered when I’m sure many people would have given up, and somehow managed to get everything sorted and secure my preferred cabin.

What really stands out to me is that this wasn't just a one-off. She had already gone to an extraordinary amount of trouble for me the previous week, and then a week later she did it all over again.

I know how busy these bookings can be when cabins first go on sale, and I also appreciate that she had no control over the website or the telephone lines. What she could control was how much effort she was prepared to put in — and she certainly did that.

I honestly feel very lucky to have Diane looking after my bookings. She knows exactly what area of the ship I want to be in and my favourite cabins and she takes the time to try and get exactly what I want. I know that when she says she will try to do something for me, she really does try.

I can't thank her enough. She is an absolute star and a real credit to the company.

7. oktober 2026
Vurdert til 5 av 5 stjerner

Lovely bright and quick staff

Lovely bright and quick staff, all of whom were super friendly and kind and Charlotte has been truly amazing. She grasped my exact needs in a minute and was on the case 👍

I have received good advice, every notification Charlotte has received I have had forwarded

Nothing was too much trouble including dealing with all the fuss around my wheelchair compliance

Don't bother asking if I would recommend - I already have to 2 groups of people I volunteer with, one of whom is filled with avid cruisers 😁👍

3. oktober 2026
Vurdert til 5 av 5 stjerner

Jenny very helpful in fact brilliant

Jenny helped our party book a cruise. She was very helpful in fact brilliant and very thorough. Even checked passports were in date, by checking date of issue, not the expiry date, hence mine needed replacing
Thank you Jenny

4. oktober 2026
Vurdert til 5 av 5 stjerner

Norwegian Adventure

Easy online booking.
Able to select preferred cabin

3. oktober 2026
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Svar fra Southampton Cruise Centre

Thanks for your review, Pamela.

It's great to hear you found the booking process simple.

Hopefully you have everything you need, please feel free to get in touch if you need anything else.

Kind regards,
Southampton Cruise Centre

Vurdert til 5 av 5 stjerner

Booked 2 cruises with two ladies…

Booked 2 cruises with two ladies caitlyn and lindsey. Both were extremely helpful and caitlyn rang a few times and sent emails to get us exactly what we needed.

2. oktober 2026
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Svar fra Southampton Cruise Centre

Hi Wayne,

Two cruises booked is always good news!

Thank you for putting your trust in us. We’ll make sure Caitlyn and Lindsey see your lovely comments, and we hope you have an amazing time on both cruises.

Enjoy having two holidays to look forward to!

Kind regards,
Southampton Cruise Centre

Vurdert til 5 av 5 stjerner

Heather was amazing in helping to book…

Heather was amazing in helping to book our cruise! It will be our first time cruising, and Heather helped to ensure we got the best deal for what we wanted! They explained how booking the right package would give us more onboard credit for just a few pounds more! Thank you, Heather!

6. oktober 2026
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Svar fra Southampton Cruise Centre

Hi Lisa,

What a lovely review, thank you!

Your first cruise is always an exciting one, and we're so pleased Heather could help you get everything just right. We'll make sure she sees your lovely comments.

We hope you have an amazing first cruise and that it's the first of many!

Kind regards,
Southampton Cruise Centre

Vurdert til 5 av 5 stjerner

Caitlyn was very helpful

Caitlyn was very helpful in explaining the details of our next cruise and the car parking arrangements at Southampton

5. oktober 2026
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Svar fra Southampton Cruise Centre

Hi Derek,

Thanks for your lovely review.

We'll make sure Caitlyn sees your comments. We really appreciate you booking with us and hope everything is now set for a fantastic cruise!

Enjoy the countdown!

Kind regards,
Southampton Cruise Centre

Vurdert til 5 av 5 stjerner

Really easy to book and arrange

Really easy to book and arrange. Great that we can pay each month, makes it easier.

30. september 2026
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Svar fra Southampton Cruise Centre

Hi Rowena,

Thank you for your lovely review.

We're really pleased the monthly payment option works well for you. It's a handy way to spread things out while the holiday gets closer!

We hope you have a wonderful cruise.

Kind regards,
Southampton Cruise Centre

Vurdert til 4 av 5 stjerner

I booked online

I booked online, I found it quite hard to work out if I was booking the right thing. When ghe confirmation came through it said twin beds and a table of 6 persons—- neither of which did I request. But a quick call to your customer service sorted it out easily.

29. september 2026
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Svar fra Southampton Cruise Centre

Thank you for your feedback.

We're sorry there was some uncertainty after booking, but we're pleased our team could quickly get everything sorted for you. That's exactly why we're always at the end of the phone, even when you choose to book online.

We hope you have a fantastic cruise! And please reach out if there is anything else you need.

Kind regards,
Southampton Cruise Centre

Vurdert til 5 av 5 stjerner

Booked quickly and efficiently

Booked quickly and efficiently. Diane very helpful as always

3. oktober 2026
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Svar fra Southampton Cruise Centre

Hi Alison,

It’s lovely to hear how well Diane looked after you. We know they’ll be delighted to read your comments. Thank you for choosing Southampton Cruise Centre.

Kind regards,
Southampton Cruise Centre

Vurdert til 5 av 5 stjerner

Good service good webside, good price

I found Southampton Cruise center through Hello Cruise webside. It is very clear and easy - to navigate webside. We give the webside 5 stars for it.

28. september 2026
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Svar fra Southampton Cruise Centre

Hi Thi Huong Nguyen,

Thank you for your kind words. We’re so pleased we could make planning your cruise easy and stress-free. We hope you have an amazing time onboard!

Kind regards,
Southampton Cruise Centre

Vurdert til 5 av 5 stjerner

Jayne Nelson was very good on booking…

Jayne Nelson was very good on booking my cruise, very informative and friendly

2. oktober 2026
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Svar fra Southampton Cruise Centre

Hi Lyn,

This is exactly the kind of feedback we love to receive. Thank you for mentioning Jayne, we’ll make sure they know what a difference their help made.

Kind regards,
Southampton Cruise Centre

Vurdert til 5 av 5 stjerner

Very easy to book and everything was…

Very easy to book and everything was covered. Just need the cruise to go as smoothly as booking

1. oktober 2026
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Svar fra Southampton Cruise Centre

Hi Neil,

Thank you for your kind words. We’re so pleased we could make planning your cruise easy and stress-free. We hope you have an amazing time onboard!

Kind regards,
Southampton Cruise Centre

Vurdert til 5 av 5 stjerner

Booking was made easy by doing it…

Booking was made easy by doing it online.

28. september 2026
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Svar fra Southampton Cruise Centre

Hi Maggie,

What a lovely review to receive, thank you! We’re so pleased we could help with your plans and hope you have an incredible time at sea.

Kind regards,
Southampton Cruise Centre

Vurdert til 5 av 5 stjerner
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Svar fra Southampton Cruise Centre

Hi Frank,

Thank you for such lovely feedback. We’re really pleased you enjoyed your experience with Southampton Cruise Centre and hope the cruise itself is even better!

Kind regards,
Southampton Cruise Centre

Vurdert til 5 av 5 stjerner

The experience was very positive

The experience was very positive. The only problem we encountered was doing a bank transfer because I use generally face recognition to access my bank accounts, and found it difficult to remember my usual passwords. Overall it was a very good experience especially as I need help as I have mobility problems.

1. oktober 2026
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Svar fra Southampton Cruise Centre

Hi Jacqueline,

Thank you for your kind words. We’re so pleased we could make planning your cruise easy and stress-free. We hope you have an amazing time onboard!

Kind regards,
Southampton Cruise Centre

Vurdert til 5 av 5 stjerner

Very very helpful

Very very helpful

1. oktober 2026
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Svar fra Southampton Cruise Centre

Hi Michael,

Thank you so much for your lovely review. We’re delighted to hear you had such a positive experience and that we could help with your cruise plans. We hope you have a fantastic cruise!

Kind regards,
Southampton Cruise Centre

Vurdert til 5 av 5 stjerner

So easy to book

So easy to book.
Good price.

30. september 2026
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Svar fra Southampton Cruise Centre

Hi Tracey,

Thanks for your review.

Great to hear you found the process easy. Just what we aim for!

Wishing you a wonderful cruise.

Kind regards,
Southampton Cruise Centre

Dette er Trustpilot

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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

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