Lovely bright and quick staff, all of whom were super friendly and kind and Charlotte has been truly amazing. She grasped my exact needs in a minute and was on the case 👍 I have received good... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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This our first time using southampton cruise and it was very good pleasant conversation with Amy Hession she was able to answer my queries to look for flights and hotel and she gave some advice.i'l... Vis mer
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Heather was amazing in helping to book our cruise! It will be our first time cruising, and Heather helped to ensure we got the best deal for what we wanted! They explained how booking the right packag... Vis mer
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Jenny helped our party book a cruise. She was very helpful in fact brilliant and very thorough. Even checked passports were in date, by checking date of issue, not the expiry date, hence mine need... Vis mer
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Informasjon om virksomheten
Om Southampton Cruise Centre
Skrevet av virksomheten
Leading UK Cruise Specialists
Southampton Cruise Centre is one of the UK’s leading cruise holiday specialists, helping travellers explore the world by sea with confidence, ease, and expert support. We are part of the award-winning Travel Village Group, a fourth-generation family business with roots dating back to 1959, so delivering outstanding holidays is firmly in our DNA.
We offer thousands of cruises across all major cruise lines, covering everything from no-fly cruises from Southampton and other UK cruise ports to worldwide fly-cruise holidays. Customers can browse and book cruises online safely and securely, making it easy to plan a cruise whenever it suits them. For those who prefer a personal touch, our friendly UK-based cruise specialists are always available by phone to offer help, expert advice, or to manage the booking from start to finish.
In addition to standard cruise holidays, we also create exclusive SailorMade cruise and stay packages. These bespoke holidays are designed around each individual guest and can be tailored to suit any travel style, budget, or special requirement. From pre- and post-cruise hotel stays to fully customised itineraries, SailorMade packages give customers complete flexibility and peace of mind.
Our team brings first-hand cruise experience and genuine passion to every booking. We focus on understanding what our customers truly want and matching them with the right cruise and holiday experience.
With transparent pricing, financial protection, and a service that feels reassuringly human, thousands of customers trust Southampton Cruise Centre to make booking a cruise simple, secure, and genuinely enjoyable.
Where Customer Care Comes First
ABTA Bonded & ATOL Protected
Book with confidence knowing we are ABTA members (P6710) and recognised CLIA cruise specialists, with ATOL protection applying to applicable cruise and flight packages for added peace of mind when booking your holiday with us.
Kontaktopplysninger
298 Highfield Road, FY4 3JU, Blackpool, Storbritannia
- 02380 658 386
- cruises@southamptoncruisecentre.com
- www.southamptoncruisecentre.com
4,9
Enestående
460 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra Southampton Cruise Centre
Hi Michael,
Thank you so much for your lovely review. We’re delighted to hear you had such a positive experience and that we could help with your cruise plans. We hope you have a fantastic cruise!
Kind regards,
Southampton Cruise Centre
Svar fra Southampton Cruise Centre
Hi Tracey,
Thanks for your review.
Great to hear you found the process easy. Just what we aim for!
Wishing you a wonderful cruise.
Kind regards,
Southampton Cruise Centre
I have used them for my upcoming trip…
I have used them for my upcoming trip in 2027 and found them very helpful, so have used them again for my 2028 trip
30. september 2026
Svar fra Southampton Cruise Centre
Hi Jane,
Thank you for the 5-stars and for your continued support, it means the world to us!
We hope you have a fantastic holiday.
Kind regards,
Southampton Cruise Centre
Very helpful and knowledgeable.
30. september 2026
Svar fra Southampton Cruise Centre
Hi Trevor,
Thanks for your kind review.
We hope you have a wonderful cruise.
Kind regards,
Southampton Cruise Centre
Svar fra Southampton Cruise Centre
Thanks for your kind review, Millie.
It's great to know our team we're able able to help you.
Wishing you a wonderful cruise.
Kind regards,
Southampton Cruise Centre
Great service and booking process
The service provided by Wendy was first class ,she made the booking process very straightforward for us to complete.
29. september 2026
Svar fra Southampton Cruise Centre
Hi Barry,
Thank you for taking the time to leave us such a lovely review.
We're really pleased you had a great experience booking with us and hope you have a fantastic cruise!
Kind regards,
Southampton Cruise Centre
From embarking to disembarking the…
From embarking to disembarking the whole time was fabulous.
Cabin was spotless. Fantastic room steward Andy. Staff worked tirelessly. Plenty of food choices. The restaurant service was amazing. Loved how they remembered our names and drinks as well as the little extras like sauce. Hola was a fantastic Mexican restaurant with so many courses.
I had a hot stone massage and actually fell asleep which is a first as was so relaxed, think the lady was called Yevi. Staff in the Attic bar were awesome, simply the best team and guests loved them. Hot chocolates and crepes were incredible. Midnight pizza and snacks each evening so no one could possibly say not enough food.
I still didn’t venture around the whole ship as ran out of time.
Really sad Virtuosa is going to Brazil. Absolutely fabulous time with amazing friends and all thanks to each and every staff member that works on board tirelessly and always smiling!
5. september 2026
Svar fra Southampton Cruise Centre
Hi Nicola,
What a fantastic review! It sounds like you had an absolutely brilliant time on board.
There's nothing better than hearing that a holiday we've helped arrange has created so many happy memories. It certainly sounds like MSC Virtuosa and her crew gave you a cruise to remember!
Thank you for sharing your experience, and we hope we'll be helping you find your next adventure soon.
Kind regards,
Southampton Cruise Centre
Svar fra Southampton Cruise Centre
Hi Moira,
Lovely to hear, thank you!
We really appreciate you booking with us and hope you have a wonderful cruise.
Kind regards,
Southampton Cruise Centre
My enquiry was dealt with very promptly…
My enquiry was dealt with very promptly and professionally by Jacqueline.
I had to make a number of changes which were done quickly and without problem.
This is the first time I have used your company, but would certainly use again in the future :-)
22. september 2026
Svar fra Southampton Cruise Centre
Hi Chris,
What a lovely review, thank you!
We're so pleased your first experience with us has left you wanting to come back. We'll make sure Jacqueline sees your comments too.
We hope you have a fantastic cruise, and we look forward to helping you with the next one!
Kind regards,
Southampton Cruise Centre
Easy to do
Easy to do, when I rang to check details got straight through really helpful staff
21. september 2026
Svar fra Southampton Cruise Centre
Hi Stuart,
Thanks for your review.
We're always happy to be at the end of the phone when you need us, so it's great to hear you were well looked after.
We hope you have a brilliant cruise!
Kind regards,
Southampton Cruise Centre
Clear easy to use website
Clear easy to use website
Constant communication
Great price
20. september 2026
Svar fra Southampton Cruise Centre
Thanks for the great feedback!
We really appreciate you booking with us and hope you have a fantastic cruise to look forward to.
Kind regards,
Southampton Cruise Centre
Lindsay made the whole experience a…
Lindsay made the whole experience a pleasure with honest advice and a wonderful personality.
25. september 2026
Svar fra Southampton Cruise Centre
Hi Cyril,
What a lovely review, thank you.
We'll make sure Lindsay sees this one. We're very lucky to have her on the team, and we're delighted to have you booked with us.
Wishing you a fantastic cruise!
Kind regards,
Southampton Cruise Centre
Svar fra Southampton Cruise Centre
Thank you for your review!
We're really pleased our team could help and get back to you quickly. We appreciate your feedback and hope you have a wonderful cruise.
Kind regards,
Southampton Cruise Centre
The booking was very quick and…
The booking was very quick and efficient, the lady on the phone was so helpful and easy to talk to.
19. september 2026
Svar fra Southampton Cruise Centre
Music to our ears, Rosie.
It's great to hear you had a good booking experience.
All that's left to do now is enjoy the countdown to your cruise!
Have a wonderful holiday.
Kind regards,
Southampton Cruise Centre
Personal attention very refreshing.
25. september 2026
Svar fra Southampton Cruise Centre
Hi Ann-Marie,
What a lovely review, thank you!
That personal touch is really important to us, so it's wonderful to know it came through.
We hope you have an amazing cruise!
Kind regards,
Southampton Cruise Centre
Incredibly easy to book and follow
Incredibly easy to book and follow. Excellent price too.
25. september 2026
Svar fra Southampton Cruise Centre
Thank you for your review, Lee.
It's great to hear you found the whole process simple.
Wishing you a wonderful time away!
Kind regards,
Southampton Cruise Centre
Empresa responde prontamente
Empresa responde prontamente. É muito clara em suas informações e até o momento tem atendido minhas expectativas.
19. september 2026
Svar fra Southampton Cruise Centre
Hi Anderson,
Obrigado pelo carinho! Thank you for your lovely review.
We're really pleased you've been happy with the service you've received from us so far. Our team is always here if you need anything along the way.
We hope you have a fantastic cruise. Boa viagem!
Kind regards,
Southampton Cruise Centre
Svar fra Southampton Cruise Centre
Hi John,
Thank you for your kind review.
We're really pleased you were well looked after and appreciate you taking the time to share your feedback.
We hope you have a fantastic cruise!
Kind regards,
Southampton Cruise Centre
Becky was really helpful
Becky was really helpful, knowledgeable and responded back to me very quickly when I had queries. She discounted my cruise to a great price. Would definitely book through Southampton Cruise Centre again
24. september 2026
Svar fra Southampton Cruise Centre
Hi Jessica,
Thank you for such a lovely review.
We'll make sure Becky sees your comments. The fact you'd happily book with us again is a huge compliment and exactly what we love to hear.
Have an amazing cruise, and hopefully we'll be helping you with the next one before too long!
Kind regards,
Southampton Cruise Centre
Call back system went well with…
Call back system went well with cheerful and helpful staff.
17. september 2026
Svar fra Southampton Cruise Centre
Hi Ms Devaney,
Thank you for your feedback.
We're really pleased you had a good experience with our team. Sometimes it's just nice to speak to a real person!
We hope you have a fantastic cruise.
Kind regards,
Southampton Cruise Centre
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