Solid Sheds  Anmeldelser 262

We didn’t hesitate, based on past experience, to make Solid Sheds our first port of call for a sturdy 16ft x 12ft workshop. It seems though that much has changed over 10 years …. After 4 months of hassle involving leaks and window issues we have our refund and the shed has gone.
While it’s true that Solid Sheds have responded and made numerous visits in an effort to get to the root of the problem , their attitude to us as customers during those visits has been pretty shameful . As problems persisted they became increasingly annoyed and resorted to comments such as ‘any other company would have walked away by now ‘… the actual words of a Company Director .On their last visit they pronounced the workshop watertight … 5 minutes later they were asked to explain the shafts of light which we’d identified at the central major joint when we peered through the incomplete cladding and insulation . Their response was ‘it’ll be clear silicone ‘. On removal of the outer cover strip we were ( and they were ) stunned to see a gap of up to an inch from top to bottom - no alignment of panels - no cross bracing - no silicone - just daylight and a view from the inside of next doors garden . We effectively had a workshop which resembled a loaf with a slice removed in the middle . When we ordered the workshop we relied on their assurances in the brochure that the building would be suitable for machinery … the shed turned out to unsuitable for any purpose whatsoever . Yes, lots of good reviews for standard sized sheds but beware those who need something on a larger scale - I don’t believe fora minute the company have the necessary skills in design and construction . The excuses over the weeks have been exasperating - ‘you need a gutter ‘- ‘no shed is waterproof‘- ‘it’s rain splashing up from the ground ‘…., what they failed to do was identify a blatant fail in construction on the day the workshop was erected… attention to detail is no better on current website where they have failed to proof read , describing their sturdy ‘worktops ‘ as opposed to ‘workshops ‘… oh dear . Having been treated over 4 months as an irritation and pest by this company they deserve an honest , detailed review from us . They need to get back to the drawing board if they wish to extend to larger buildings but, above all, improve on how they interact with one another as a team and their customers when things go pear shaped . Customer Services haven’t been the problem here. They have been efficient throughout. The problems lie with those in charge.

A company that actually did exactly as promised! Kept to dates, turned up early, got the jobs done very quickly and efficiently.
All the guys were very polite, and did a very tidy job, no mess, no fuss excellent!
Thank you.

Ordered a 12x8 shed from Solid sheds in Newbank garden centre.
I spoke to Gerry who was very helpful and knowledgeable and helped me to adapt the shed to meet my needs.
Arrived the day it was arranged, the fitters arrived on time, were friendly and professional, as well as being tidy.
From ordering to completion, it was a very good experience. I would definitely recommend Solid sheds.

Totally reliable, efficient firm and workforce. Quality product - a thing of beauty. Second shed we have purchased from them. We do not hesitate to recommend them.

The whole process from start to finish was superb with Solid Sheds. Jiri and his colleague installed the shed in dreadful weather (and a water logged garden!) but stayed cheery and helpful throughout - Bravo guys 👏

It was my first time purchasing from solid sheds. A very happy customer, my experience from placing my order at Dobbies with Sarah, pre-delivery call with Tony and delivery/built by Jiri the service has been faultless.

Everyone knew their stuff, very happy to help and genuinely wanted to help get the best product that suited my needs.

The delivery/build team were brilliant, a challenging build given the location but rose to the challenge going above and beyond.

Would definitely use solid sheds again.

Paid £1100 for a shed roof started to leak reported it to solid sheds came out to fix it but didn't solve the problem and now thay don't want to know. Really verry poor.never again

Solid Sheds are AMAZING!!
It will be 2 years in March when we bought our Summer House which was erected professionally by 2 staff who were fantastic, quick and friendly. We love the summer house and use it regularly with our family. First class!
We bought a shed approximately 15 years ago from SOLID SHEDS which is still as good as new !!! The guys erected it so quickly, professionally and ensured we were happy with the shed before leaving. First class workmanship.
Our son has just bought a shed which was again delivered, erected professionally by 2 men, nothing was too much trouble for them. Again first class workmanship.
Huge thank you to SOLID SHEDS for providing excellent goods! After care can ALWAYS be relied on too for any little snags that can happen.

This is the second shed I have had from solid sheds and I'm delighted with both. Customer service personnel are friendly and really helpful and are not pushy in any way and listen to what you want.
The men that delivered and built my sheds were friendly, professional and made sure I was happy with there work. 5 star 🌟

Cannot praise Solid Sheds highly enough. They supplied my Ultra Garden Room and from initial contact to installation and after care service they have been second to none. Had a couple of issues with the garden room quite some time later but they did not hesitate to send someone out to rectify them several years after installation, no quibbles, they go above and beyond. 100% would recommend.

Excellent tool shed, well made and should last years. Delivery and installation was really good, blokes were friendly and helpful

I purchaced my apex shed from Astbury Garden center. Sales person Graham. Who was very helpful. The two gentlemen who delivered and erected my shed wsa Jeri & Karl. They were respectful of my property and erected my shed in a professional manner. With the finished job very satisfactory. They took away all waste materials and left my property nice & tidy.

Second shed I've had from Solid Sheds. Buildings are are good value. Installers turn up as scheduled, are quick, friendly and tidy. Would happily use again.

Excellent quality shed (5 x 7' Apex shed) efficiently and expertly erected by Jiri and Karl. First admired Solid Sheds at Lady Green Garden Centre, Ince Blundell near Liverpool. Delighted to find they had an office at Byrkley Park Garden Centre, near Burton-on-Trent and could deliver to my home near Derby all the way from Shedquarters in Skelmersdale.

I've just had Dave And Mikey here to erect an ex display pent shed. They worked efficiently and very hard. They are a credit to their employer. I just wish I had cash on me for a tip.

Professional Company run by Professional People. Ray was our point of contact at Solid Sheds in High Leigh and he gave us the confidence through his professional and honest approach to purchase a Solid Shed 12 x 8 work shop. We are really pleased with the end result and would also like to thank the Guys that removed our old shed and the guys who erected the new one. Many thanks to you all.

From start to finish the process of buying and have the shed erected has been a very positive one and I only have good things to say! John Baker Solid Sheds representative at Astbury Garden Centre is a gem of a man and very helpful as myself and partner decided on what specifications we needed from our new pent workshop to hold the extensive arrange of garden equipment we seem to have. Before we finally confirmed the order John seemed unphased that we had extended it a further 2 feet!
Online payment was very easy to arrange 10 days prior to the delivery date and at 9 am this morning Jiri and Karl arrived and having easily manoeuvred the truck through our gates ( not the easiest access ) they quickly and efficiently got on with the task of erecting the shed. I couldn’t believe that they were all done by just after 1.15 pm despite the access across the lawn to the bottom of the garden not being the easiest having had so much rain over the last month. A big thank you to the whole team . We just need to leave the shed to dry out for the next few weeks and then I can see if I did choose the right colour paint or I may be back in touch!

Jiri and Karl did an excellent job putting up a very sturdy shed. Arrived on time and as specified.

A 20ft x 8ft shed with rubber roof costing over £6 grand, checked with the sales person ( Who made a home visit ) sales brochure etc.. " Leave it all to us ".. the guys came to dig the garden for the concrete base and low & behold.. they leave the soil and earth for me the customer to get rid of .. really ?... Billy ( The owners son ) totally rude & obnoxious to me when I complained about it. ( Also full invoice has to be paid before the work starts, so if something goes wrong, you the customer can't hold back funds until it's resolved ).. do NOT use Solid Sheds... the company runs on lies and deceit. The company has come back to say that the brochure says " The customer must remove/ deal with the garden remains ".. yes it does.. AFTER I TOLD THEM TO INCLUDE IT IN THE NEW BROCHURE !! ..not when I bought the shed !.. another part of the deceit and lies.

We have found the whole experience to be very professional and efficient.
Graham was the salesperson who worked with us on our needs, surveyed the site and guided us through the options. We chose an 8ftx12ft shed with a 2ft deep shelf along one wall.
Jiri and Karl arrived today and erected the shed in less than 2 hours. They were polite, informative, listened to our requests on positioning the shed and were very hard-working!
All were a credit to Solid Sheds - thank you!