Sales Assistant was the first one we came across in Norwich that day who actually engaged knowledgeably and attentively with what I needed for a good fit and comfortable footwear. Polite, patient, f... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Great value and availability . Their chosen courier service could be better as when you pay for next day delivery that is what you expect to get rather than waiting in a day for nothing to show up , w... Vis mer
Normally I would give Soletrader 5 stars from previous experiences but the most recent purchase was less than satisfactory. Customer services were very quick to reply to my emails regarding the probl... Vis mer
Ordered a pair of dress boots late Friday night, they arrived today and wow! Pleasantly surprised to open up a parcel containing a fabulous pair of well made boots. Too many times I order stuff online... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Founded over 60 years ago, SOLETRADER is a mecca for shoe addicts everywhere. Hand-selecting the best on-trend shoes, boots, and trainers, SOLETRADER offers superior collections for men and women, from vintage classics to modern originals.
Kontaktopplysninger
14 Maxted Road, HP2 7DX, Hemel Hempstead, Storbritannia
- info@soletrader.co.uk
- www.soletrader.co.uk
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Attentive and Knowledgable
Sales Assistant was the first one we came across in Norwich that day who actually engaged knowledgeably and attentively with what I needed for a good fit and comfortable footwear.
Polite, patient, friendly and efficient.
Excellent prices
Excellent prices, really speedy delivery and easy returns.
New Trainers
Easy purchase, nice item arrived in good time would recommend
Thanks
Great staff
Great staff. Very friendly and very helpful
I recieved partial order and response…
I recieved partial order and response from team is not helpful
Brilliant service
Brilliant service, super fast delivery and great ordering experience!
Thanks for the quick service
Thanks for the quick service
Great .....
Not actually Solettaders fault the…
Not actually Solettaders fault the review score is low….i ordered some Arcteryx in an 11 and it’s the smallest size 11 that’s ever been born! Literally 2 sizes too small.
Plus to return them I have to go to a post office customer service point which is only open for 2 hours on weekdays!!! ARGHHH!
Poor durability and rejected complaint
I’m disappointed with my experience with Soletrader.
I purchased a pair of Veja leather trainers and within less than a year the leather began to crack and deteriorate significantly. The shoes are not excessively worn overall, which makes the level of damage quite surprising.
I contacted customer service and provided all requested photos, including the overall condition and soles. Despite this, my complaint was rejected solely because I did not report the issue immediately when it first appeared, even though the problem developed over time.
I feel this does not reflect the expected durability of a product at this price point , and I’m disappointed that no solution was offered.
I hope Soletrader can review this and provide a fair resolution.
Female Sales assistant could do with a…
Female Sales assistant could do with a personality - basic requirement in the chosen line of work.
Lost my shoes that i paid over 100.00…
Lost my shoes that i paid over 100.00 for and aren't doing enough to sort it out, reimburse me. terrible service. Will NEVER buy from them again
Great service
Great service !
Thoroughly recommend
Great service
Great service, great price and fast delivery
Rayne is amazing
Had to contact customer support and Rayne was amazing. Also happy with the trainers bought
Great pair of boots at an excellent…
Great pair of boots at an excellent price.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








