Smilebox Anmeldelser 4 070

The representative was awesome in helping with my questions and she was quick to respond. However, it is really hard to discuss certain issues by email, and there is no option to call someone.

I needed a receipt and was emailed one promptly. Thanks!

I was having trouble with an invitation and the customer service gal kept helping until my invitation was perfect! I then ordered the paper invitation. Very pleased!

Very kind and quick response from the service team.
Thank you so much!

Honest site with incredibly amazing stuff

Shout out to smilebox for being Good humans ! I had an issue with getting something together for my grand mother’s funeral and they stepped up and made it possible . Thank you so much smile box !

Maria was very nice responsive and quick efficient she handle my problem professionally and resolved my issue fast and totally satisfied my every request. She gave complete directions that was easy to follow and she followed up with me and she did what she said she was going to do. the service was the best I have had in a very long time. Thank you Maria keep the positive attitude.

Thanks again
Edward Thomas

I submitted an online request and was so excited to have been replied to asap. Great service.

Don't trust this company...they want you to start a subscription you will forget..
Sneaky,.
You are attracted to the free card offer but then you are presented with a subscription menu..when all you want is a one off card...
AVOID..

I recently had an issue with a completed creation but could not download my music to have with my slideshow.
I wrote to Customer Service and they gave me guidelines but still had no luck in downloading my song.
I wrote to customer service again and Olha replied promptly and she told me that she had downloaded the song for me. That particular service exceeded my expectations and I was able to send a long awaited creation to the family.
So wonderful to know customer service staff are there on hand to help.

My experience with your Customer service department was excellent! My issue was handled promptly and professionally...thank you Maria

Quick reply and pertinent response

I was really surprised at how fast their response was to the several emails I sent - and how quickly they resolved/helped me with my problem. VERY courteous.

I really like the ability to be able to send a short slideshow. I’m 76 and did this about three years ago and I’m trying to do it again and I have forgotten everything!!Maria has been very patient with me and I’m almost to the end but have not quite got it launched yet- but she’s been very very patient. I plan to send these a couple times a year now as they are fun, once I have mastered it!

Quality product, and Customer Service very responsive when an issue arose.

Hello- Thank you for being timely and answering my questions quickly. Appreciate the support!

Smilebox has great customer support. If you send an email explaining the specific problem, they will go out of their way to help. In my case, I found some recent changes made the site less user friendly. Smilebox found a good solution for me and said they would review their policies. I was pleasantly surprised by their personalized approach.

I recently ran into a problem with my Smilebox billing. I submitted a report and quickly received a response from Maria of Smilebox. Iʻm very grateful that Maria was very understanding of the situation. She offered a resolution and asked if that would be acceptable to me. I agreed to her resolution suggestion and Smilebox promptly followed through. The issue was resolved quickly, professionally, and happily. Thank you, Maria and Smilebox!

I was so concerned about getting a resolution to my problem. Smilebox resolved my problem with care and understanding quickly. I can't say enough about their customers relations. Thank yiu!

The support team, especially Anastasia, was very supportive! She responded to my message very quickly and offered a great solution to my renewal problem. Thank you, Anastasia!