Customer service is shocking. Won a small amount on free bet, they then didn’t pay out properly on it. Went onto customer support for Roshun, took 1 hour a half, they didn’t understand anything, didn’... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I enquired about the possibility of placing a bet on the Argentina v England match that isnt listed on the app . My request was promptly noted and I was assured of a response later . Fast , friendly... Vis mer
Have used skybet for about 3 years I bet cricket rugby tennis Little golf and football On my 3 main sports am really pleased Cash out is decent I like that on tennis as example p... Vis mer
Customer care is no help at all. Downloaded the app for sky bingo had great fun till I tried joining other rooms, to find I can't access them, reach out numorous times to get told clear this restart... Vis mer
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Sky Bet is passionate about making sports betting a better experience. We give you more sports, more insight, more excitement and better rewards including Price Boosts and Sky Bet Club. Bet on live football including the Barclays Premier League, Sky Bet Football League, Champions League and Euro 2016 plus the A to Z of sports including horse racing, golf, cricket, tennis, rugby and speedway. Bet online or anywhere on the go In-Play using our game-changing Sky Bet app which features Bet Tracker with Cash Out. It’s betting, better.
Kontaktopplysninger
2 Wellington Place, LS1 4AP, Leeds, Storbritannia
- 0330 024 4777
- support@skybet.com
- www.skybet.com
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Honest review…
Honest review…. I experienced - Sky Bet is the best returns across all other betting apps like coral, admiral, ladbroke … m in profit, am soo happy… also i experienced best customer service… Thanks to Sky bet
No RTP with this company people
No RTP with this company people. tried many slots , different days and times and weeks, all loss no wins at all, if your going on slots on sky bet and brothers betfair and paddy power, save your money or give it to charity. xx
mounika is the best
mounika is the best, best customer service
My account was suspended because i…
My account was suspended because i asked a question,i refused to give my mothers maiden name.
My user name and password was not enough for customer service to continue my account.
Was never asked for my mothers maiden name when putting money in my Sky Bet account.
I lost £20 in free bets and couldnt access any bets at this time due to this issue.
Lack of understanding by customer service made me close my account with Sky Bet.
Who have not returned the money in my account which i had at this time.
Poor service, AI chat is not adequate at certain times have the art of speaking or talking to customers dissapeared.
Awful awful customer service
Awful awful customer service. Mainly they're security team who you can't contact and do nothing. They closed my account and have hid my money for me for 2 weeks. No update or anything. Avoid using skybet
I have been a customer with Sky Bet for…
I have been a customer with Sky Bet for many years but the experience has gotten worse since the introduction of the new app.It is almost impossible to place a bet...the app simply does not react to your instructions. The screen freezes...you have to log out and then log back in or even better,uninstall and then reinstall.
Still doesn't work. Not fit for purpose. Yes,I have contacted Customer services...no help whatsoever.
a query I had on a free bet once past…
a query I had on a free bet once past the AI was explained. What I had to do to qualify for the free bet offer- if 1 let you down now, I know for future reference
Bad assistance no fun everything same…
Bad assistance no fun everything same all the time
Deposit money as a new customer, could not withdraw
I deposited 10 gbp to give Sky bet a try. They gave you the bonus, let you bet but I couldn't withdraw money, not even the 10 GBP according to their "net deposit policy" (only withdraw the amount you have deposited first) . When asked, they keep blaming my card company saying there is a card reverse payment (card not accepting the payout). I checked but could not find any record of payment to my card or any reverse payment. They don't look at their side. I wonder if they deliberately set it like this, hard to withdraw.
Rule 4 other betting companies have…
Rule 4 No other betting companies have this rule just the crooks!
I contacted the team to request for a full account deletion
I contacted the team to request for a full account deletion and the staff member that attended me was polite and quick.
I had a problem with a promotion bet
I had a problem with a promotion bet, I contacted Sky by virtual (Vara) to help me. The person did in quick time & explained to me in easy detail
Returned after a spell on other sites.
Returned after a spell on other sites.
Easy to use and navigate around the sports book. You can get better odds elsewhere.
I'd leave the slots alone though as I quickly burned through my balance. The returns are absolutely abysmal.
Payout of winnings was quick though.
Not much in the way of rewards to write home about.
Long term user.
Long term user.
They are by far the most reliable,great website and good customer service
I’ve been with Skybet longer than I can…
I’ve been with Skybet longer than I can remember, they have changed, do a multi bet now they don’t put up all the stats. the cash out doesn’t always work you can press it 3 times then it’s less than u wanted to cash out and it isn’t to do with WiFi as I’m at home, I recently won £300 -£400 paid for my bet on Apple Pay had loads of trouble as the money did not go in my sky bet account, took ages to sought out, complained got my money eventually, now multi bets on showing shots on goal and corners, no cards stats even though it’s in my bet
used the chat due to issues with…
used the chat due to issues with logging on - literally sorted in minutes - probably the best and quickest chat bot /customer service chat have ever used
I contacted Sky Sports asking why you…
I contacted Sky Sports asking why you never win on the daily spin feature instead of responding like decent human beings they decided to withdraw this feature from me entirely what a bunch of pathetic people they are,
Sky bet customer service team are…
Sky bet customer service team are really good woman and men they always deal with query as long as U respect them they are very nice people.
Emma dealt with my query fast and efficiently really good really happy
Thank you sky bet team
Had a query with a bet pay out
Had a query with a bet pay out, nothing big just pennies for fun.
Easy to put the question and get an answer.
Very disappointing experience with Sky…
Very disappointing experience with Sky Bet from a loyal customer.
I attempted to place a £200 bet late at night and was prompted to deposit funds. The green button clearly stated words to the effect of “Deposit to place £200 bet”, which reasonably led me to believe that once I completed the deposit, the bet would be placed.
I completed the deposit and went to bed believing the bet had gone through. I later discovered the bet had not been placed at all. When I contacted Sky Bet and provided the context, including the fact that the wording on the deposit button was misleading, they refused to honour the bet or offer any meaningful resolution.
What makes this more frustrating is that the bet was not fully settled at the time I realised there was an issue, so this was not simply a case of trying to claim after a guaranteed result. My concern is the user journey and wording, which I believe was unclear and misleading.
After their response, I decided to close my account. I would expect a major betting company to take more responsibility when their interface causes confusion around deposits and bet placement.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








