Yeah they take forever, the products are fine but you get hit with and extra 30-60 dollars in customs fees, I have been trying to get FedEx to waive the brokerage fee so it’s not so much and just pay... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Mi Pedido finalmente llego después de dos meses, cuando ya ni me acordaba de el y lo había reclamado . Jamás compro de nuevo en Skinlover
Selskapet har svart
Multiplicidade de marcas a preços muito competitivos. Várias produtos com boas promoções, bem como variados coffrets de excelentes marcas. Sistema de navegação no site bem concebida, intuitiva e ag... Vis mer
Selskapet har svart
Estou extremamente satisfeito com a minha experiência. Primeiramente, fiquei impressionado com os preços acessíveis dos produtos em comparação com outros sites. Além disso, a rapidez na entrega é al... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Taking care of our body is fundamental. After all, it is who we are, what makes us move and live. But we don't always give it enough attention or take the time to pamper it. And that is why SkinLovers was born. So that, at a distance of a click and easily, you can have access to a variety of products from the best beauty, cosmetics and care brands in the world.
Kontaktopplysninger
Largo da Estação, 11, 4775-446, Vila Nova de Famalicão, Portugal
- +351918301887
- info@skinlovers.com
- www.skinlovers.com
3,4
Middels
585 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Excelente
Excelente ..todo llega a tiempo y se encuentra productos de alta gama y variedad .
16. august 2023
Svar fra SkinLovers
Hola Yesenia,
Muchas gracias por su pedido y por su comentario. ¡Es estupendo recibir comentarios tan positivos! Esperamos recibir su visita muchas veces más.
Muchas gracias.
Still have not received my order from…
Still have not received my order from August 16.
16. august 2023
Svar fra SkinLovers
Hi Nancy.
We're sorry to hear that the package hasn't been delivered yet. We were checking the USPS tracking tool and a delivery attempt was made on September 12. Please contact the USPS and request a reschedule.
Thank you!
I ordered on August 16 and as of…
I ordered on August 16 and as of today,September 10, I still have not received my order. VERY little communication from this company.
9. september 2023
Anmeldelse skrevet uten oppfordring
Svar fra SkinLovers
Hello Nancy,
We are sorry that we have not managed to meet your expectations on this occasion.
We are always striving to improve and better your shopping experience and wouldn't be able to do this without your valuable feedback.
We your checking your order and the package is expected to be delivered today!
Enjoy your products!
Thanks,
Skinlovers
Fast shipping and great prices!
10. august 2023
Svar fra SkinLovers
Hello Kim!
First of all thank you for taking the time to post a review.
Thank you so much for your order and the nice words. We do our best to provide the best service possible. We hope you wil buy with us again!
Saludos
Saludos. Les agradezco que el servicio al cliente haya sido excelente. Lo único que tendría que decir es, que no se por que no me llegaban las notificaciones del estatus del pedido. Cuando recibí la caja estaba bastante golpeada y no me agradó que al abrir el producto no estuviera sellado y que viniera producto salido en la tapa como si hubiera sido usado. Y ya con eso no me da la confianza de que fuera nuevo. A parte, al venir abierto ya el tiempo de expiracion va corriendo. Gracias.
17. august 2023
Svar fra SkinLovers
Hola Nitza,
Sentimos no haber conseguido satisfacer sus expectativas en esta ocasión.
Siempre nos esforzamos por mejorar y mejorar su experiencia de compra y no podríamos hacerlo sin sus valiosos comentarios.
¡Disfrute de sus productos!
Muchas gracias,
Skinlovers
It took forever for the package to…
It took forever for the package to arrive!
6. september 2023
Anmeldelse skrevet uten oppfordring
Svar fra SkinLovers
Hello!
We are sorry that we have not managed to meet your expectations on this occasion.
We are always striving to improve and better your shopping experience and wouldn't be able to do this without your valuable feedback.
Enjoy your products!
Thanks,
Skinlovers
I have sent 2 emails regarding…
I have sent 2 emails regarding information about my order and no reply at all
14. august 2023
Svar fra SkinLovers
Hello Julio,
First of all, thank you for your comment. You should have received an e-mail when your order was shipped with all the tracking information.
Please check and send us an email if you haven't received this communication.
Thank you!
very good I recommend it
11. august 2023
Svar fra SkinLovers
Hello Yesika,
Thank you so much for your order and for your review! It's great to receive such positive feedback! We hope to receive your visit to our store a lot of times in the future.
Thanks!
Fast shipping
Fast shipping, sending a great sunscreen !
26. august 2023
Anmeldelse skrevet uten oppfordring
Svar fra SkinLovers
Hello Rebecca!
Thank you so much for your order and for your review! It's great to receive such positive feedback! We hope to receive your visit to our store a lot of times in the future.
Thanks!
No recibí mi pedido y ya han pasado 10…
No recibí mi pedido y ya han pasado 10 días, mi domicilio es céntrico, es imposible que FedEx no lo encuentre porque recibo paquetería de Amazon todo el tiempo y nunca tuve problemas. El vendedor nunca estuvo al pendiente de mi pedido, muy decepcionada del servicio, al parecer es una estafa porque leo comentarios y tuvieron el mismo problema y no les reembolsan el dinero tampoco, mis 1,200 pesos perdidos. Muy mal.
30. august 2023
Anmeldelse skrevet uten oppfordring
Svar fra SkinLovers
¡Hola Itatí!
Por favor, envíe un mensaje por correo electrónico para que podamos resolver esa situación directamente con usted.
Gracias,
Skinlovers
Bom preço e entrega rapida
Acesso fácil, diversidade de marcas, bom preco e entrega eficiente, dentro do prazo
9. august 2023
Svar fra SkinLovers
Olá Maria!
Muito obrigado pela sua encomenda e pelas suas palavras tão simpáticas. Fazemos o nosso melhor para prestar o melhor serviço possível. Esperamos que volte a comprar connosco muito em breve.
Bom preço e entrega rápida
A entrega foi rápida e além disso o artigo estava com ótimo preço
30. juli 2023
Svar fra SkinLovers
Olá Raquel!
Muito obrigado pela sua encomenda e pelo seu feedback. É ótimo receber comentários tão positivos! Esperamos que volte a visitar a nossa loja muitas vezes no futuro.
Muito obrigado.
July 23-today is August 28th….still no…
July 23-today is August 28th….still no package. I emailed you to ask where is the package and you said it’s shipped. I check the shipping and it says “en route”. Nothing. It never changes. I’m going to cancel. Bad experience
28. august 2023
Anmeldelse skrevet uten oppfordring
Svar fra SkinLovers
Hello! Please contact us by email again so we can solve that situation directly with you.
Thanks,
Skinlovers
Worst customer service
Worst customer service, I placed an order over 2 months ago (June 9) and never got the item. While the tracking number shows that the item is not moving from the same place for over 2 months, I contacted the customer service and the answer was that they need to investigate before they return my money. Not sure if they need fbi or cia to resolve the problem. But they never offer send another item for replace the one still lost. Don’t buy from them.
9. juni 2023
Anmeldelse skrevet uten oppfordring
Svar fra SkinLovers
Hello Guillermo,
First of all thank you for taking the time to post a review. We appreciate your feedback as it help us to improve our service.
We are sorry to know that you are disappointed with our service.
Expected dates of delivery are shown during checkout but we cannot give 100% assurance because there are procedures that are beyond our control, for instance, customs that are regulated by local Government guidelines.
However, weare nvestigating your issue so we will get back in touch soon.
Thanks,
Skinlovers
Wonderful communication
Wonderful communication. Great company to buy from. I was able to purchase some items that are no longer available in the USA. Thank you!
25. august 2023
Anmeldelse skrevet uten oppfordring
Svar fra SkinLovers
Hello Martin!
Thank you so much for your order and for your review! It's great to receive such positive feedback! We hope to receive your visit to our store a lot of times in the future.
Thanks!
Best price for this product
Best price for this product, quick service. Couldn't be happier!
25. juli 2023
Svar fra SkinLovers
Hello Barb!
Thank you so much for your order and for your review! It's great to receive such positive feedback! We hope to receive your visit to our store a lot of times in the future.
Thank you!
Preço ótimo e entrega super rápida.
31. juli 2023
Svar fra SkinLovers
Olá Bárbara,
Muito obrigado pela sua encomenda e pelo seu feedback. É ótimo receber comentários tão positivos! Esperamos tê-la de volta à nossa loja em breve.
Muito obrigado.
No e tenido aún mi pedido ya hizo un…
No e tenido aún mi pedido ya hizo un mes y no me han rembolsado mi dinero. Quisiera que me regresaran mi dinero ya que no recibí nada del producto que pedí.
20. juli 2023
Svar fra SkinLovers
¡Hola María! Por favor póngase en contacto con nosotros por correo electrónico para que podamos resolver esa situación directamente con usted.
Gracias,
Skinlovers
Fast delivery and good products
24. juli 2023
Svar fra SkinLovers
Hello Caroline,
Thank you so much for your order and for your review! It's great to receive such positive feedback! We hope to receive your visit to our store a lot of times in the future.
Thanks!
Affordable DNA enzymes Fast…
Affordable DNA enzymes Fast international shipping. I love the sesderma repaskin sunscreen, both the silk touch and soft touch varieties. When the tinted version is back in stock I will purchase because i love the skin care and technology in these. I am super protected with 3 DNA enzymes with a liposomal delivery system which is an excellent value for the cost. Western brands charge a high cost for dna repair enzyme sunscreens and some offer only 1 of the 3 enzymes. The silk touch is a primer feeling type probably ideal for under makeup and for oily skin. I like that the silk touch blends in smoothly and sinks in skin quickly. The soft touch one is a moisturizing and glowy spf. There’s no white cast with either varieties of the repaskin line. Also along with using the repaskin mender anti aging gel, which I also love because it has all 3 dna repair enzymes. Using these products have corrected some sun damage in a short time. Freckles are lightening and skin is becoming more even. I love that it’s treating prior sun damage and also protecting and preventing further sun damage. Overall a great product line to prevent skin cancer because of the dna repair enzymes that treat sun damage while protecting against environmental stressors and the sun.
10. august 2023
Anmeldelse skrevet uten oppfordring
Svar fra SkinLovers
Hello Kin,
First of all thank you for taking the time to post a review of the products.
Thank you so much for your order and the nice words. We do our best to
provide the best service possible.
We hope you will buy with us again.
Thanks!
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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.