Joshua was excellent, however, little lack of communication in the first week. Agreed to purchase vehicle on a Thursday and apparently the prep would take a week. Did not hear anything the next week u... Vis mer
Beliggenhet
Bytt filialGorseinon Road, SA4 9GW Swansea, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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I’ve recently bought a California from Sinclair group Swansea. The whole experience has been so positive. Kyle was patient and reassuring on my test drive and throughout the whole process. There was a... Vis mer
Selskapet har svart
The salesman was extremely helpful. He went out of his way to explain and guide us through the process of buying a new VW Transporter. He ensured we had the best possible deal. Offering and arranging... Vis mer
Selskapet har svart
I had problems with my new VW T7 California and dealt with a Gentleman by the name of Rob James.It involved several visits to the Gorseinon Garage.Rob went above and beyond each time and they eventu... Vis mer
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Informasjon om virksomheten
Om Sinclair Group - Volkswagen Van Centre Swansea
Skrevet av virksomheten
𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
Kontaktopplysninger
Gorseinon Road, SA4 9GW, Swansea, Storbritannia
4,7
Enestående
111 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 71 % av de negative anmeldelsene sine
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Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great vehicle
Joshua was excellent, however, little lack of communication in the first week. Agreed to purchase vehicle on a Thursday and apparently the prep would take a week. Did not hear anything the next week until 5.45 pm on the Friday to state a new part was required so vehicle not ready until the weds of following week. Collected vehicle after 2 weeks and dash not wiped down, large cobweb on dash to interior mirror. Full tank of fuel turned out to be just over half, clock an hour behind. A little disappointed with the finer details but excellent vehicle and impressed with Josh Tomkins knowledge of vehicle and patience. Thank you 🙏
24. september 2026
Professional and I would highly recommend
I’ve recently bought a California from Sinclair group Swansea. The whole experience has been so positive. Kyle was patient and reassuring on my test drive and throughout the whole process. There was a small issue after purchase which was dealt with quickly. Kyle was very professional and would highly recommend using this garage.
31. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sinclair Group - Volkswagen Van Centre Swansea
Thank you so much for your kind words and for choosing Sinclair Group Swansea! We are thrilled to hear that Kyle provided excellent service throughout your car buying experience. We always strive to address any issues promptly and professionally. We appreciate your recommendation to others and look forward to serving you again in the future.
Kind regards,
Sinclair Group.
Fantastic service quick, easy and effortless !
From start to finish steve Coleman from sinclair made my experience Purchasing a van simple and stress free steve found the perfect van for me and within the budget stated I wouldn't hesitate in recommending steve to my friends,family and clients.
Thank you so much
3. august 2026
Svar fra Sinclair Group - Volkswagen Van Centre Swansea
Thank you for your kind words! We are thrilled to hear that Steve made your van purchasing experience stress-free and found the perfect van within your budget. We appreciate your recommendation and hope you enjoy your new van!
Kind regards,
Sinclair Group.
Josh has been fantastic always keeping…
Josh has been fantastic always keeping us informed about our vehicles, and clearly explaining everything, he was the sole reason why we decided to buy two transporters this year
26. juli 2026
Svar fra Sinclair Group - Volkswagen Van Centre Swansea
Thank you for your review! We are thrilled to have provided you with exceptional service and help you find the perfect vehicles for your needs. Customer satisfaction is our top priority and we are so grateful to have Josh on our team. We look forward to continuing to serve you in the future!
Kind regards,
Sinclair Group.
I had problems with my new VW T7…
I had problems with my new VW T7 California and dealt with a Gentleman by the name of Rob James.It involved several visits to the Gorseinon Garage.Rob went above and beyond each time and they eventually resolved the issue under warranty.
Thank you Rob.
19. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sinclair Group - Volkswagen Van Centre Swansea
Thank you for trusting us with your VW T7 California and for recognising the exceptional service provided by Rob James! We are glad we could resolve the issue for you under warranty. Our team is always here to go the extra mile for our valued customers.
Kind regards,
Sinclair Group.
Great customer service.
3. juli 2026
Svar fra Sinclair Group - Volkswagen Van Centre Swansea
Thank you so much for your kind words! We strive to provide exceptional customer service and it means a lot to hear that we are achieving that goal. Your satisfaction is our top priority. We look forward to serving you again soon.
Kind regards,
Sinclair Group.
Awful after sales service- don’t go…
Awful after sales service- don’t go near there if you are hoping for any aftercare. Bought an ex-demonstrator VW campervan with only 300 miles on the clock - leisure batteries have never charged and I have been palmed off for the last 5 months since buying it. Never been able to use it to camp. AWFUL. AWFUL. AWFUL. If I could put no stars I would!
19. juni 2026
Anmeldelse skrevet uten oppfordring
The end product was very good as was…
The end product was very good as was the description and walk round video
I was pleasantly surprised it had half a tank of diesel and the whole process was managed well
Although it was a long way from my home it was well worth the journey
7. juni 2026
Svar fra Sinclair Group - Volkswagen Van Centre Swansea
Thank you so much for your positive review! We are thrilled to hear that you were impressed with our product and our process. We strive to provide excellent service and a top-quality experience for all of our customers, no matter the distance. We appreciate your business and look forward to serving you again in the future. Safe travels!
Kind regards,
Sinclair Group.
Svar fra Sinclair Group - Volkswagen Van Centre Swansea
Thank YOU for choosing us and taking the time to leave a review! We always strive to provide great service and we're glad Kyle exceeded your expectations. We appreciate your support! 😊
Kind regards,
Sinclair Group.
Kyle was great
Kyle was great. Good with communications, always available for questions, prompt polite, very good for us buying a California
25. mai 2026
Svar fra Sinclair Group - Volkswagen Van Centre Swansea
Thank you for your kind words, we are delighted that Kyle was able to provide excellent communication and support for your California purchase. We strive to provide the best customer service possible for our clients.
Kind regards,
Sinclair Group.
sales person was informative…
our sales person was informative knowledgeable and the whole process was relaxed and no pressure through out
17. mai 2026
Svar fra Sinclair Group - Volkswagen Van Centre Swansea
Thank you for sharing your experience with us! We are thrilled to hear that our salesperson was able to provide you with all the information you needed in a relaxed and pressure-free environment. We strive to make the process as easy and informative as possible for our customers. Thank you for choosing us!
Kind regards,
Sinclair Group.
Great Service and Experience
Great Service and Experience. If your buying a Van, don't bother going anywhere else.
17. mai 2026
Svar fra Sinclair Group - Volkswagen Van Centre Swansea
Hi Antony,
Thank you for taking the time to leave your feedback. We’re really pleased to hear you had a great service and experience with our Van Centre team in Swansea. We appreciate your recommendation and hope to see you again in the future.
Kind regards,
Sinclair Group
A nice and smooth transaction
A nice and smooth transaction from start to finish, very happy with the Van too 🤩
6. mars 2026
Svar fra Sinclair Group - Volkswagen Van Centre Swansea
Hi Lucas Lofts,
Thank you for your kind feedback. We’re glad the transaction was smooth from start to finish and that you’re happy with your van. We look forward to assisting you again.
Kind regards,
Sinclair Group
Joshua Tomkins was superb
Joshua Tomkins was superb. Extremely efficient and knowledgeable and a pleasure to do business with. Thoroughly recommend the experience!
11. mai 2026
Svar fra Sinclair Group - Volkswagen Van Centre Swansea
Hi Leigh,
Thank you for your kind review. We’re pleased Joshua provided an efficient and knowledgeable service and made your experience a positive one.
Kind regards,
Sinclair Group
Josh from Swansea Van Centre was…
Josh from Swansea Van Centre was brilliant from start to finish. Never pushy in selling me the Van, kept me updated throughout and was genuinely interested in providing the right Van for my business.
Highly recommend, thank you!
13. april 2026
Svar fra Sinclair Group - Volkswagen Van Centre Swansea
Hi Stephen,
Thank you for your fantastic review. We’re delighted Josh provided such a professional and supportive experience throughout your van purchase. It’s great to hear he helped find the right vehicle for your business without any pressure.
Kind regards,
Sinclair Group
Svar fra Sinclair Group - Volkswagen Van Centre Swansea
Thank you for your positive review! We are thrilled to hear that you had an easy time sorting out your new van with us. Our team works hard to make the process as seamless as possible. Thank you for choosing us for your vehicle needs!
Kind regards,
Sinclair Group.
Josh was great at Gorseinon
Josh was great at Gorseinon. Very happy to sort out a quick sale for me .
Good service and communication was great . 👍🏻
2. april 2026
Svar fra Sinclair Group - Volkswagen Van Centre Swansea
We are thrilled to hear that you had a positive experience with Josh at our Gorseinon location. We pride ourselves on providing excellent service and communication, and we are happy to have helped with your quick sale. Thank you for your review!
Kind regards,
Sinclair Group.
Josh has been fantastic throughout the…
Josh has been fantastic throughout the ordering process, giving regular updates on the progress of the vehicle. A great ambassador for you company.
30. mars 2026
Svar fra Sinclair Group - Volkswagen Van Centre Swansea
Thank you for your kind words, we are glad to hear that Josh provided exceptional customer service and represented our company well. We appreciate your business and look forward to working with you again in the future.
Kind regards,
Sinclair Group.
All good in swansea
7. mars 2026
Svar fra Sinclair Group - Volkswagen Van Centre Swansea
Thank you for your positive feedback! We're glad to hear that you had a great experience in Swansea. We appreciate your support and hope to see you again soon.
Kind regards,
Sinclair Group.
Great initial contact when ordering the…
Great initial contact when ordering the car - very thorough and kept us regularly updated through the ordering process
Car arrived on time and the purchase and arranging the collection details all very simple
8. mars 2026
Svar fra Sinclair Group - Volkswagen Van Centre Swansea
Thank you so much for your positive review! We pride ourselves on providing a seamless car buying experience from start to finish. We are thrilled to hear that you were satisfied with our thorough updates and smooth collection process. Looking forward to serving you again in the future!
Kind regards,
Sinclair Group.
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