As always 1st class service, knowledgeable friendly staff who are aware of your needs, sales staff are brilliant as well as the others on the shop floor
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
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Se hva andre synes
We recently bought an Evoque from this dealership & had a very positive experience. The whole process was smooth & straightforward, and the staff were friendly , helpful, & professional throughout. Gr... Vis mer
I have just purchased a car from Sinclair Land Rover in Cardiff. The deal was made easy primarily due to the excellent sales person Charlie Spring. He was polite, not pushy at all, extremely knowl... Vis mer
Selskapet har svart
Responsive, looks for solutions, goes beyond what I would normally expect from a sales enquiry. Charlie was superb at responding swiftly, coming up with suggestions when first vehicle of interest wasn... Vis mer
Selskapet har svart
Informasjon om virksomheten
Om Sinclair Group - Sinclair Land Rover Cardiff
Skrevet av virksomheten
𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
Kontaktopplysninger
Hadfield Road 13-15, CF11 8AQ, Cardiff, Wales, Storbritannia
- 029 2054 6700
4,7
Enestående
151 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 71 % av de negative anmeldelsene sine
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Excellent Service by Ben and the team
Right from the first phone call and speaking to Ben Griffiths it was a pleasure to do business with Sinclair Land Rover. Every time I phoned to speak to Ben if he wasn't available then the others in the sales team would try to help or pass on messages for Ben to get back to me; which he did without fail.
In all the years of buying vehicles, including our company fleet vehicles it is the best experience I have ever had.
Thanks Ben!
2. februar 2026
Svar fra Sinclair Group - Sinclair Land Rover Cardiff
Thank you for choosing Sinclair Land Rover Cardiff for your vehicle needs. Our team is dedicated to providing exceptional service and we're thrilled that Ben and the rest of our sales team were able to assist you. We hope you enjoy your new vehicle and we look forward to serving you again in the future!
Best wishes,
Sinclair Land Rover Cardiff
What a Transformation
What a difference from the former Stratsone JLR Branch on Hadfield Rd in Cardiff!
I used to dread coming here as the service was so bad but now , I’d happily come on a weekly basis !
A much more welcoming vibe all round , staff are incredibly friendly, nothing is too much trouble, service is as good as in any top restaurant!
Steph, the lady who looked after me while I was waiting was incredible, a business is nothing without good people and Sinclair have certainly got it spot on here !
3. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sinclair Group - Sinclair Land Rover Cardiff
Hi Wayne, thank you so much for your kind words. We're thrilled to hear about your positive experience at what is now Sinclair Land Rover Cardiff. Our team prides themselves on providing exceptional service and creating a welcoming environment for our clients. We'll be sure to pass along your compliments to Steph and the rest of the staff. We look forward to seeing you again soon!
Best wishes,
Sinclair Land Rover Cardiff
Great service from the team at Sinclair
Great service from the team at Sinclair JLR Cardiff, with a special thanks to Sean the sales executive that dealt with my enquiry all the way through to picking up my new Defender.
The vehicle was presented as agreed, even though it had been raining it was very clean & dry, which unfortunately didnt last on the long journey home with relentless rain all the way.
Well worth the long trip though to deal with these guys.
31. januar 2026
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Svar fra Sinclair Group - Sinclair Land Rover Cardiff
Thank you for your glowing review! We're thrilled that Sean provided excellent service and that your new Defender was presented as promised. Sorry to hear about the rain on your journey home, but we're glad you made the long journey to work with us, and we hope to continue serving you for many more years to come.
Best wishes,
Sinclair Land Rover Cardiff
Simply perfect …
All as you would expect from a premium brand, polite, professional and your made to feel special.
28. januar 2026
Svar fra Sinclair Group - Sinclair Land Rover Cardiff
Hi Richard, thank you for your kind words. Providing excellent customer service and making our clients feel special is always a top priority for us. We're thrilled to hear that we met your expectations as a premium brand!
Best wishes,
Sinclair Land Rover Cardiff
Great experience and customer service
I had a great experience dealing with Tom Andrews at Sinclair Land Rover. From start to finish he was friendly, knowledgeable, and very easy to deal with. He took the time to understand what I was looking for, explained everything clearly, and kept me informed throughout the process. The dealership itself was welcoming and well run, which made the whole experience even better. Nothing ever felt rushed or pressured, and any questions I had were answered promptly and honestly. Overall, a really smooth and straightforward experience.
I’d happily recommend both Tom and Sinclair Land Rover.
19. desember 2025
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Svar fra Sinclair Group - Sinclair Land Rover Cardiff
Hi Jamie, thank you for your wonderful review. We're thrilled to hear about your positive experience with Tom and our dealership. Our team strives to provide excellent client service and we're glad to hear we met your expectations. Thank you for choosing Sinclair Land Rover, we appreciate your recommendation!
Best wishes,
Sinclair Land Rover Cardiff
Spectacular service!
The service is outstanding, it's a lovely environment and the greeting (Stephanie thank you), is warm and you know you're in good hands.
Pleasure doing business with you all
18. desember 2025
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Svar fra Sinclair Group - Sinclair Land Rover Cardiff
Hi Avril, thank you so much for your kind words. We pride ourselves on providing excellent service in a warm and inviting atmosphere. We appreciate your business and look forward to serving you again!
Best wishes,
Sinclair Land Rover Cardiff
Sadly a really disappointing experience
Sadly a really disappointing first 6 months of being a customer at this Cardiff branch; from being rushed to take car before month end to meet targets with outstanding works needing to be completed, having to chase for the work to be fulfilled months later, to more recently having a breakdown resulting in my car being on the forecourt for 10 days without being looked at.
Formal complaint raised, but still not even acknowledged over a week later!
Giving two stars as there are some individuals in the business who have been really helpful, but overall a seriously disappointing service.
Please do better for your customers Sinclair Land Rover Cardiff! For a premium brand, the service and customer experience so far has fallen really short!
18. desember 2025
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Svar fra Sinclair Group - Sinclair Land Rover Cardiff
Hi Hannah, thank you for taking the time to share such detailed feedback. We’re genuinely sorry to read about your experience and the frustration this has caused - particularly given the expectations that come with a Range Rover and the premium level of service you should receive. What you’ve described, from the handover process through to the delay in addressing your breakdown and the lack of acknowledgement of your formal complaint, is not acceptable and falls short of our standards.
We do appreciate you recognising the efforts of some of our team, but it’s clear that the overall journey has not been the seamless, considered experience it should be, and for that, we apologise. We would very much like the opportunity to review this personally and ensure it is properly resolved for you. Please contact us at landrovercardiff@sinclairgroup.co.uk with your name and registration number, and a senior member of our management team will be in touch as a priority.
Thank you again for raising this - feedback like yours is vital in helping us improve the experience we deliver.
Best wishes,
Sinclair Land Rover Cardiff
Excellent and improved sales since…
Excellent and improved sales since ownership change. Bought a new LR Octa from Josh... genuine care throughout, nothing too much trouble. Good price for the p/ex. Happy motoring.
4. desember 2025
Svar fra Sinclair Group - Sinclair Land Rover Cardiff
Hi Leonard, thank you for your review. We're thrilled to hear that you're enjoying the new Defender OCTA and have seen improved sales since our ownership change to Sinclair Group. Providing genuine care and going the extra mile for our clients is what we strive for. We appreciate your business and wish you happy motoring!
Best wishes,
Sinclair Land Rover Cardiff
5* Customer experience to find the dream car.
Experience has been 5* from start to finish. Expert knowledge from Josh has been second to none. I was after a very particular car and he didn’t give up trying to find me the perfect car. Over the moon with the car and the experience throughout. Was always kept up to date and he always had time to answer my million and one questions. Would thoroughly recommend.
12. november 2025
Svar fra Sinclair Group - Sinclair Land Rover Cardiff
Hi Beckie, thank you so much for your kind words! We are thrilled that you had a 5-star experience with us and that Josh's expert knowledge was top-notch. We always strive to find the perfect car for our clients and we're delighted that you're over the moon with your purchase. Your satisfaction is our top priority and we truly appreciate your recommendation. Thank you for choosing our business!
Best wishes,
Sinclair Land Rover Cardiff
Svar fra Sinclair Group - Sinclair Land Rover Cardiff
Hi Kevin, we strive to exceed your expectations and deliver exceptional service every time. We appreciate your kind words and look forward to continuing to exceed your expectations in the future. Thank you for choosing us!
Best wishes,
Sinclair Land Rover Cardiff
From the time I walked in I was made…
From the time I walked in I was made very welcome , the showroom host Stephanie, was very hospitable and professional, directing me to Tom Andrews on the sakes team.. the experience was very enjoyable . My thanks to all if them.
27. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Sinclair Group - Sinclair Land Rover Cardiff
Hi William, thank you so much for your kind words. We're thrilled that you had a great experience at our showroom. We take pride in creating a welcoming and professional environment for our clients. We'll be sure to pass along your thanks to Stephanie and Tom for making your visit enjoyable. See you again soon!
Best wishes,
Sinclair Land Rover Cardiff
good delivery service from cardiff parts
good delivery service from cardiff parts
25. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Sinclair Group - Sinclair Land Rover Cardiff
Hi Iewys, rhank you for your positive feedback! We always strive to ensure prompt and efficient delivery service to our valued clients. It means a lot to us that our efforts have been recognised. We appreciate your continued support.
Best wishes,
Sinclair Land Rover Cardiff
Thanks Tony very good parts department
Thanks Tony very good parts department
25. november 2025
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Svar fra Sinclair Group - Sinclair Land Rover Cardiff
Hi Marc, we are thrilled to hear that you had a pleasant experience with our parts department and Tony! Your satisfaction is our top priority and we look forward to serving you in the future. Thank you for choosing Sinclair Land Rover Cardiff.
Good delivery service
25. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Sinclair Group - Sinclair Land Rover Cardiff
Hi Alison, thank you for your positive feedback! We pride ourselves on providing efficient and speedy delivery to our clients. We're glad you had a great experience with us.
Best wishes,
Sinclair Land Rover Cardiff
Exceptional - 5 stars.
The customer service and attention to detail is second to none. Laura Baker is exceptional. This is our 4th RR with Laura and we will be having more in the future. A massive thank you to Laura and her team.
20. november 2025
Svar fra Sinclair Group - Sinclair Land Rover Cardiff
Hi Matt, thank you for your kind words. We are so happy to hear that you've had a great experience working with Laura Baker and our team. We look forward to working with you again in the future. Thank you for choosing us!
Best wishes,
Sinclair Land Rover Cardiff
Always really friendly and knowledgeable
Always really friendly and knowledgeable
19. november 2025
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Svar fra Sinclair Group - Sinclair Land Rover Cardiff
Hi Jen, thank you for your kind words. We pride ourselves on providing exceptional client service and are thrilled to hear that it's noticed. It's our pleasure to serve you with a smile and expertise.
Best wishes,
Sinclair Land Rover Cardiff
Excellent service as always
Excellent service as always, quick, efficient, chose a new Defender 90 on Saturday afternoon and picked it up Monday afternoon with all the extras fitted. Perfect!
19. november 2025
Svar fra Sinclair Group - Sinclair Land Rover Cardiff
Hi Mr Davies, thank you for your amazing review. We are dedicated to providing quick and efficient service for all our clients. We're thrilled that you chose a new Defender 90, and getting it with all the extras in just 2 days is definitely a win. Enjoy your new ride!
Best wishes,
Sinclair Land Rover Cardiff
very good parts dep
20. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Sinclair Group - Sinclair Land Rover Cardiff
Hi Michael, thank you for the positive feedback. We take pride in providing quality parts and exceptional service. We appreciate your business and look forward to serving you again in the future.
Best wishes,
Sinclair Land Rover Cardiff
The parts department couldnt be more…
The parts department couldnt be more helpful, friendly, professional and super efficient!!
20. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Sinclair Group - Sinclair Land Rover Cardiff
Hi Jade, thank you for your kind words. Our parts department strives to provide exceptional service and we're so glad to hear that they were able to assist you efficiently. We appreciate your business!
Best wishes,
Sinclair Land Rover Cardiff
Very good delivery service
Very good delivery service
14. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Sinclair Group - Sinclair Land Rover Cardiff
Hi Leia, thrilled to hear that our delivery service met your expectations! We strive to provide fast and efficient service to all our clients. Thank you for choosing us.
Best wishes,
Sinclair Land Rover Cardiff
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