As always 1st class service, knowledgeable friendly staff who are aware of your needs, sales staff are brilliant as well as the others on the shop floor
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
We recently bought an Evoque from this dealership & had a very positive experience. The whole process was smooth & straightforward, and the staff were friendly , helpful, & professional throughout. Gr... Vis mer
I have just purchased a car from Sinclair Land Rover in Cardiff. The deal was made easy primarily due to the excellent sales person Charlie Spring. He was polite, not pushy at all, extremely knowl... Vis mer
Selskapet har svart
Responsive, looks for solutions, goes beyond what I would normally expect from a sales enquiry. Charlie was superb at responding swiftly, coming up with suggestions when first vehicle of interest wasn... Vis mer
Selskapet har svart
Informasjon om virksomheten
Om Sinclair Group - Sinclair Land Rover Cardiff
Skrevet av virksomheten
𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
Kontaktopplysninger
Hadfield Road 13-15, CF11 8AQ, Cardiff, Wales, Storbritannia
- 029 2054 6700
4,7
Enestående
151 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 71 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Quick, Easy & Efficient
Quick, Easy & Efficient, from initial enquirery to picking up the car
30. mars 2026
Good experience
We were looking at exchanging our Range Rover Sport for a new one and the Sales Executive, Josh Sands, was extremely helpful and made the process easy and stress free. I would recommend him to anyone.
29. mars 2026
Svar fra Sinclair Group - Sinclair Land Rover Cardiff
Hi Wayne, thank you for choosing us for your new Range Rover Sport. We're glad to hear that our Sales Executive Josh provided you with exceptional service. We strive to make the process stress-free and easy for our clients. Thank you for recommending us!
Best wishes,
Sinclair Land Rover Cardiff
Great engagement from a team that…
Great engagement from a team that wanted to give me a first class customer experience:-)
Having tried 3 Landrover franchises, Sinclair’s Cardiff was the only proactive sales brand I came across ! They found me the car I wanted , when I wanted it, at a price I was happy with . :-)
19. mars 2026
Svar fra Sinclair Group - Sinclair Land Rover Cardiff
Hi Terence, thank you for choosing Sinclair Land Rover Cardiff for your Land Rover purchase. Our team is thrilled to hear that we were able to provide you with a first-class client experience. We strive to be the most seamless and attentive brand, and we are happy we could find you the perfect car at a great price. We look forward to serving you again in the future!
Best wishes,
Sinclair Land Rover Cardiff
Great service from initial enquiry to…
Great service from initial enquiry to delivery of new vehicle. Will definitely recommend. Charlie was always chilled and honest. The staff were very polite and made us feel very comfortable.
22. mars 2026
Svar fra Sinclair Group - Sinclair Land Rover Cardiff
Hi Nigel, thank you for your five-star review. We're thrilled to hear that you had a great experience with our team. We strive to provide exceptional service and we're glad that you noticed. We truly appreciate your recommendation and hope to see you again in the future.
Best wishes,
Sinclair Land Rover Cardiff
New vehicle purchase
The experience of buying my new vehicle from Sinclair Landrover Cardiff was made all the more enjoyable by dealing with the Sales Executive Joshua Sands. I found Joshua to be extremely knowledgeable about the vehicle I wanted to purchase. Joshua recommended useful add on packages without being to forceful. The vehicle was delivered within the agreed time frame. I found the whole experience seamless and enjoyable. I would definitely recommend this dealership and more importantly Joshua.
14. mars 2026
Svar fra Sinclair Group - Sinclair Land Rover Cardiff
Hi Daniel, thank you for sharing your positive experience with us at Sinclair Land Rover Cardiff! Our Sales Executive, Joshua Sands, takes great pride in providing knowledgeable and helpful service to our clients. We are thrilled to hear that your vehicle purchase was both seamless and enjoyable. We appreciate your recommendation and look forward to serving you again in the future.
Best wishes,
Sinclair Land Rover Cardiff
The whole experience from meet and…
The whole experience from meet and greet who couldn’t do enough for you and then NickHarris was brilliant sales representative ,so relaxed and friendly and very informative .
12. mars 2026
Svar fra Sinclair Group - Sinclair Land Rover Cardiff
Hi Anthony, thank you for your kind words. We are delighted to hear that you had a wonderful experience with our team. It's our goal to provide exceptional service, and we're happy to hear we exceeded your expectations. We hope to see you again soon!
Best wishes,
Sinclair Land Rover Cardiff
The whole purchase process was simple…
The whole purchase process was simple and friendly
12. mars 2026
Svar fra Sinclair Group - Sinclair Land Rover Cardiff
Hi Raymond, thank you for your five-star review. We strive to make the purchasing process easy and enjoyable for our clients. We look forward to serving you again in the future.
Best wishes,
Sinclair Land Rover Cardiff
Efficient in arranging test driving different cars and providing the appropriate information
Efficient, informative, friendly and professional
5. mars 2026
Svar fra Sinclair Group - Sinclair Land Rover Cardiff
Hi John, thank you for your kind review. We’re delighted to hear that you found your experience with us efficient, informative, friendly and professional. Providing a smooth and welcoming experience for our clients is always our aim, so it’s wonderful to know we delivered this for you. We truly appreciate your feedback and hope to welcome you back again in the future.
Best wishes,
Sinclair Land Rover Cardiff
Very positive experience
Very positive experience. Staff were knowledgeable and very helpful. Highly recommended.
2. mars 2026
Anmeldelse skrevet uten oppfordring
Very happy with the sales team
Very happy with the sales team. I was made to feel important and special upon my arrival and the team listened to my requirements before exploring options of which vehicle would be best for my needs. On the day of collection the presentation of the car was excellent and the team explained all the controls and latest features on my car.
Will be buying again.
John Jones
11. mars 2026
Svar fra Sinclair Group - Sinclair Land Rover Cardiff
Hi John, thank you for your kind words. Our sales team takes pride in providing exceptional customer service and making our clients feel valued. We're thrilled to hear about your positive experience and can't wait to assist you with your next purchase. See you soon!
Best wishes,
Sinclair Land Rover Cardiff
Purchased a 2024 Vogue with a brand new…
Purchased a 2024 Vogue with a brand new service had it 5 days went to drive my son to school approaching motorway my brakes failed no brakes at all…had to mount pavement to stop as automatic vehicle with automatic handbrake. Could have been even more serious if it was 2 minutes later on the motorway. Only to find that the brake lines were not connect to the brakes so for 5 day apparently I was braking only from blocked air! Did not take responsibility for this … made to pay to get into new vehicle. Range Rover sport 2024 guess what brake issue brake lights on dash on and off but landrover cannot find fault? Wet foot wells in the front of the car also. Sinclair landrover penarth rd have had my vehicle for a week says they have checked the vehicle and test drove it all lies not done 1 thing car has been locked since they had it my Incontrol app proves this. Removed my car today as they do not want to know customer service is dreadful mechanics are incompetent and rude!! So I have possibly once again faulty breaks and wet footwells.
1. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sinclair Group - Sinclair Land Rover Cardiff
Hi Sarah, thank you for taking the time to share your feedback.
We are sorry to read that you feel disappointed with your experience. The safety of our clients and their vehicles is extremely important to us and any concerns of this nature are taken very seriously.
Our team understands the vehicle was brought to the retailer following the dashboard warning you mentioned and initial checks were carried out. As the vehicle was subsequently collected before further investigation could take place, we were unfortunately unable to complete a full assessment of the additional concerns raised.
Please contact us at landrovercardiff@sinclairgroup.co.uk with your contact details and vehicle registration so we can review the matter and assist you further.
Kind regards,
Sinclair Land Rover Cardiff
We took our 24 plate Range Rover with…
We took our 24 plate Range Rover with brake problem and soaking wet carpets they did road test unable to find fault so we asked if they could sort out leak problem the car sat in there car park for 6 days and didn’t even look at it I called them every day they just gave excuses. The staff are clueless and rude AVOID THESE TIME WASTERS
11. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sinclair Group - Sinclair Land Rover Cardiff
Hi Liam, thank you for taking the time to share your feedback.
As mentioned on the feedback from Sarah, we are sorry to read that you feel disappointed with your experience. The safety of our clients and their vehicles is extremely important to us and any concerns of this nature are taken very seriously.
Our team understands the vehicle was brought to the retailer following the dashboard warning you mentioned and initial checks were carried out. As the vehicle was subsequently collected before further investigation could take place, we were unfortunately unable to complete a full assessment of the additional concerns raised.
We would welcome the opportunity to look into this further. Please contact us at landrovercardiff@sinclairgroup.co.uk with your contact details and vehicle registration so we can review the matter and assist you further.
Kind regards,
Sinclair Land Rover Cardiff
Josh Sand was first class re the…
Josh Sand was first class re the purchase of our new vehicle and part ex of our old one
6. mars 2026
Svar fra Sinclair Group - Sinclair Land Rover Cardiff
Thank you for sharing your positive experience with Sinclair Land Rover Cardiff and in particular Josh. We're ecstatic to hear that he provided exceptional service during your vehicle purchase and trade-in process. We appreciate your support and look forward to serving you in the future.
Best wishes,
Sinclair Land Rover Cardiff
Excellent service
I had a really bad experience with stratstone and said I would never return. Sinclair took over and thought I would call in as needed a new car. I was welcomed by Sean Watkins and all I can say is I picked up my new car 1/3. Sean made the whole experience special and will definitely be recommending the garage. How a salesperson can make a bad experience good again. Well done Sean
3. mars 2026
Svar fra Sinclair Group - Sinclair Land Rover Cardiff
Hi Melanie, thank you for giving us a second chance and for sharing your amazing experience with Sean Watkins. We're glad to have him on our team and we appreciate your recommendation. Make sure to stop by and say hi anytime!
Best wishes,
Sinclair Land Rover Cardiff
Excellent personal service
From care taken to source the correct specification, to the delivery of the car,the whole process was professional and flexible.
3. mars 2026
Svar fra Sinclair Group - Sinclair Land Rover Cardiff
Hi Ian, thank you for your kind words. We pride ourselves on providing professional and flexible service, from start to finish. Glad we were able to source the correct specification for you. Enjoy your new car!
Best wishes,
Sinclair Land Rover Cardiff
Excellent Customer Service
very good service and extremely professional in finding options for us to test drive and eventually purchase
28. februar 2026
Svar fra Sinclair Group - Sinclair Land Rover Cardiff
Hi Rhodri, thank you for the kind words. It is our top priority to provide excellent service and ensure our clients find their perfect car. We are thrilled to hear that you had a positive experience with our team. Happy driving!
Best wishes,
Sinclair Land Rover Cardiff
Good people
Good people, proactive, responsive and motivated to provide strong customer service
19. februar 2026
Svar fra Sinclair Group - Sinclair Land Rover Cardiff
Hi Miller, thank you for your five-star review. Our team is dedicated to exceeding your expectations and providing exceptional customer service. We appreciate your support and look forward to serving you again in the future!
Best wishes,
Sinclair Land Rover Cardiff
Really friendly and helpful people
Really friendly and helpful people, particularly Sophia. No pressure, listened to our priorities and preferences and found exactly the right vehicle for us. This was after Sophia had gone out of her way to locate a suitable car for us to test drive before making a decision. The trade in and financing was explained clearly and I was more than happy with the offer.
19. februar 2026
Svar fra Sinclair Group - Sinclair Land Rover Cardiff
Hi Piers, thank you for your kind words about our team, especially Sophia. We are thrilled to hear that she made your car buying experience stress-free and enjoyable. Our top priority is always finding the perfect vehicle for our clients and we are happy to hear that we met your expectations. We appreciate your business and look forward to serving you again in the future.
Best wishes,
Sinclair Land Rover Cardiff
Genuine Salespeople
I have had 2 previous unhappy experiences with Stratstone Cardiff. Fortunately, The Sinclair Group have now transferred their solid values to the Cardiff Jaguar Garage. At the Test Drive, during the Sales negotiations & on the day of handover I was treated with polite respect & good humour. There was no hard sales technique or offhand behaviour. I would like to compliment Josh Sands on a very thorough service & I am delighted with the vehicle.
5. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sinclair Group - Sinclair Land Rover Cardiff
Hi Robin, we are so thrilled to hear about your positive experience with our team at Sinclair Land Rover Cardiff. At Sinclair Group, we strive to provide our clients with exceptional service, from the test drive, to the day of handover, and throughout the entire client ownership. Thank you for your kind words and congratulations on your new vehicle!
Best wishes,
Sinclair Land Rover Cardiff
Sean Watkins or sales person
Sean Watkins or sales person was friendly informative and nothing was too much trouble.
H didn't rush us gave us all the time we needed to review our options and answer all our questions. He worked well with us to get the best option and choice of car. He even help direct us to alternative car insurers when my original insurer would not insure my new defender. We are delighted with our new defender.
the showroom was clean tidy and inviting.
1. februar 2026
Svar fra Sinclair Group - Sinclair Land Rover Cardiff
Hi David, thank you for your kind words! Sean is a valued member of our team and we're thrilled to hear he provided exceptional service. We strive to make the car-buying process stress-free and are happy you had a great experience with us. Enjoy your new defender!
Best wishes,
Sinclair Land Rover Cardiff
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