Excellent quality and wonderful tie especially for summer wear as the knitted tie is so light, But it still makes a lovely knot. I have 2 of these ties, one yellow that works well with a light blue s... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Ho ordinato due cravatte, i tempi di consegna sono stati rispettati e le cravatte, seppur non le abbia ancora indossate, sono belle e di buona fattura. Ci sono margini di miglioramento per quella ch... Vis mer
Selskapet har svart
I just received my order. I’m disappointed. In the description and image upon I based my decision to purchase was not what I received. The color is not white but rather a cream color with the blu... Vis mer
Selskapet har svart
Exceptional quality. The ties are far more beautiful in person than in photos. Even when compared to pieces purchased directly from Milan boutiques, these stand out for their elegance and finish. Also... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Serà Fine Silk – Handmade Italian Como Silk Accessories Milan-based brand crafting luxury Como silk ties, pocket squares, bow ties, braces, and scarves, handmade in Como, Italy. Each piece is crafted from the finest Como silk and shipped worldwide, with custom designs available for weddings, events, and corporate gifts.
Kontaktopplysninger
Via Santa Marta 21, 20123, Milano, Italia
- +393427946654
- info@serafinesilk.com
- www.serafinesilk.com
4,6
Enestående
609 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra Serà Fine Silk
Dear Ian,
thank you for you kind 5-star review on Trustpilot. It means a lot for us to know that we're on the right track with both our product and service.
Please don't hesitate to reach out if you ever need assistance or have any questions.
We look forward to serving you again in the future!
Warm regards,
The Serà Team
Amazing brand with fantastic quality…
Amazing brand with fantastic quality and fabric.
the service is fast - I received my ties in just 2-3 days.
It is a bit pricey though, but when they have discounts, it is a great value comparing what you get.
This was my first time ordering from them and I absolutely loved it. I would give them perfect 10 out of 10. Wishing them all the best! 😊
29. januar 2024
Svar fra Serà Fine Silk
Dear Zeyad,
our sincere gratitude for your fantastic 5-star review on Trustpilot. Your feedback on both our product and service is invaluable to us.
We're thrilled to hear about your positive experience and are grateful for your support.
Rest assured, we regularly review our pricing structure to ensure it reflects the value we provide. Of course we understand your point of view and suggest you keep an eye on our newsletters to maximize the value of your purchases.
Should you need any further assistance, please feel free to contact us anytime.
Warm regards,
The Serà Team
Quality product, service, support
You can see and feel the quality stretching beyond their products, its in their service and support as well. Love the personal touch they have.
Great packaging, you can see the love and care.
29. januar 2024
Svar fra Serà Fine Silk
Dear Sven,
We really appreciate to receive your 5-star review on Trustpilot!
Your detailed feedback on our products and service paints a picture of satisfaction and motivates us to maintain our commitment to quality.
Thank you for choosing Serà, we genuinely value your trust and look forward to the opportunity to serve you again.
Warm regards,
The Serà Team
Quality on Time
I was very pleased with the quality. I purchased the scarf to complement a new suit and overcoat that my son had. The colors blended well and drew it all together with charm. He wore it on a business trip and has been very happy with it. The package arrived in good time and in fine condition.
I also purchased 2 pairs of socks and he found them very comfortable.
15. januar 2024
Svar fra Serà Fine Silk
Dear Mary Lynn,
Thank you for taking the time to share a 5-star review on Trustpilot! Your positive experience means the world to us, and we're delighted to know you loved our scarf and our socks.
Thank you for choosing Serà, we hope to serve you soon again!
Best regards,
The Serà Team
Late but Great
Late but Great
It took a long time for it to arrive, but when it did, it was worth the wait. Beautifully crafted with gorgeous colors. My wife was thrilled with it.
8. januar 2024
Anmeldelse skrevet uten oppfordring
Great product terrible shipping
Don't send me surveys when my gift is still in transit and delayed for weeks upon weeks
11. desember 2023
Very fast delivery
Very fast delivery, great contact with seller. The product quality is also perfect! First, but not the last time, I’ve been ordering there 😊.
18. desember 2023
Svar fra Serà Fine Silk
Dear Katarzyna,
We sincerely apologize for the delayed response, but we want to express our gratitude for your 5-star review.
Thank you for taking the time to share your feedback.
We genuinely appreciate your trust in us. If there's anything more we can do for you, please don't hesitate to reach out.
Warm regards,
The Serà Team
Beware!
Beware! Sera are claiming a Christmas offer of free shipping. Don’t be fooled. I ordered two ties (having paid them a shipping fee) and I then got a £50 invoice from their carrier. Sera have since replied saying deliveries to uk will incur these costs, but they never to of me at the outset neither did they add it to the shipping costs “not their problem” they say. So many people have thanked me for saving them from Sera mis-selling. This lack of clarity is not compliant legal practice.
18. september 2023
Svar fra Serà Fine Silk
Dear Mr C,
We appreciate your feedback and want to address each point. Our "free shipping" promotion is accurate, deducting shipping costs upon code application during checkout. Unfortunately, customs fees are beyond our control and result from the UK's exit from the European Community, impacting shipments to the UK. This is a legal requirement, not a choice on our part. We value your understanding of these external factors and are here to assist with any additional questions.
Best regards,
The Serà Team
The helpfulness and timely responses…
The helpfulness and timely responses were appreciated. My first purchase was uneventful. Shipping was a concern but does not reflect on the company. Delivery ended up timely even with an unexpected delay. The product appears to be well made. We will know in the days to come.
28. november 2023
Svar fra Serà Fine Silk
Dear Chris,
Thank you once again for taking the time to share your positive experience and kind feeback on our products.
We hope to see you soon again,
All the best,
The Serà Team
The Best!!!
Outstanding design. Outstanding quality. Outstanding service. The best pocket squares on the market at any price!!!
18. oktober 2023
Svar fra Serà Fine Silk
Dear CAT,
Thank you for your kind feedback and for being a loyal customer on Serà Fine Silk!
If you ever have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you in the future.
All the best,
The Serà Team
Svar fra Serà Fine Silk
Dear Akriti,
Thank you for your kind feedback and for choosing Serà Fine Silk!
If you ever have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you in the future.
All the best,
The Serà Team
prodotto di ottima fattura e materiali…
prodotto di ottima fattura e materiali di qualità. Ottime le rifiniture, molto coerenti con le foto del sito.
Trasporto veloce e ben protetto
6. oktober 2023
Svar fra Serà Fine Silk
Buongiorno Antonio,
grazie per il tuo feedback sui nostri prodotti e sul nostro servizio, per noi è molto importante!
Speriamo di rivederti presto sul nostro sito,
A presto,
Il team Serà Fine Silk
Svar fra Serà Fine Silk
Dear Wesley,
Thank you for taking the time to share your experience and for choosing our scarf.
We can't wait to serve you again in the future.
Warmest regards,
The Serà Team
Excellent quality
3. oktober 2023
Svar fra Serà Fine Silk
Dear Kostas,
Thank you so much for taking the time to leave us a 5-star review on Trustpilot! We are really happy to hear about your positive experience with Serà accessories.
Once again, thank you for choosing Serà Fine Silk, we truly appreciate your support and trust in our brand.
Warm regards,
The Serà Team
Beautiful product- beautifully made!
2. oktober 2023
Svar fra Serà Fine Silk
Dear Julia,
thank you for choosing Serà pocket squares and for taking the time to share your positive experience.
We look forward to serving you again in the future!
All the best from Italy,
The Serà Team
Svar fra Serà Fine Silk
Buongiorno Michelangelo,
grazie per aver lasciato il tuo feedback sul nostro servizio!
Speriamo di rivederti presto,
Il Team Serà Fine Silk
The best way to silk…
This was an easy and completely satisfying transactionZ the delivery was quick and precise and the products of best quality.
26. september 2023
Svar fra Serà Fine Silk
Dear Nicolas,
thank you for leaving your feedback on our service and products, it very important for us!
We hope to see you soon on Serà Fine Silk again,
All the best from Italy,
The Serà Team
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