Excellent quality and wonderful tie especially for summer wear as the knitted tie is so light, But it still makes a lovely knot. I have 2 of these ties, one yellow that works well with a light blue s... Vis mer
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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Ho ordinato due cravatte, i tempi di consegna sono stati rispettati e le cravatte, seppur non le abbia ancora indossate, sono belle e di buona fattura. Ci sono margini di miglioramento per quella ch... Vis mer
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I just received my order. I’m disappointed. In the description and image upon I based my decision to purchase was not what I received. The color is not white but rather a cream color with the blu... Vis mer
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Exceptional quality. The ties are far more beautiful in person than in photos. Even when compared to pieces purchased directly from Milan boutiques, these stand out for their elegance and finish. Also... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Serà Fine Silk – Handmade Italian Como Silk Accessories Milan-based brand crafting luxury Como silk ties, pocket squares, bow ties, braces, and scarves, handmade in Como, Italy. Each piece is crafted from the finest Como silk and shipped worldwide, with custom designs available for weddings, events, and corporate gifts.
Kontaktopplysninger
Via Santa Marta 21, 20123, Milano, Italia
- +393427946654
- info@serafinesilk.com
- www.serafinesilk.com
4,6
Enestående
609 anmeldelser
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I simply love all your designs for the…
I simply love all your designs for the pocket squares, i got 10 already and might get more even!!!
quality & style are top notch
17. juni 2024
Svar fra Serà Fine Silk
Dear Elie,
thank you for leaving this wonderful 5-star review on our pocket squares, we truly appreciate it!
We hope to serve you soon again,
All the best from Italy,
The Serà Team
Highest quality swimsuit
Just received the swimsuit , the quality , design and fit are perfect.
I love the super fine materials, the print and the fact it is light and dries fast!
Great brand with highest quality products !
17. juni 2024
Svar fra Serà Fine Silk
Dear Razvan,
thank you for your review on our swimsuit, we are so happy to know you loved it!
We hope to serve you soon again,
Greetings from Italy,
The Serà Team
Svar fra Serà Fine Silk
Dear Alberto,
thank you for taking the time to leave this kind review on our products and service, it is much appreciated!
We hope to serve you again soon!
All the best,
the Serà Team
Svar fra Serà Fine Silk
Dear Thorsten,
thank you for your kind review and for being a loyal customer, it means a lot for us!
We hope to serve you soon again,
All the best from Italy,
The Serà Team
Wonderful fine Italian silk squares and bow ties
I ordered two silk pocket squares and a self-tie bow tie. Both arrived quickly and well-packaged. The quality of each item were as advertised - vivid, colorful, sleek pocket squares and a bow tie to make Bond proud. Thank you Sera Fine Silk!
16. april 2024
Svar fra Serà Fine Silk
Dear James,
thank you for taking the time to leave this great 5-star review on our pocket square and our bow tie, it is very much appreciated!
We hope to serve you soon again,
All the best,
The Serà Team
Prodotto di ottima qualità
Prodotto di ottima qualità. Ho avuto un problema con la spedizione che è stato risolto che estrema gentilezza e professionalità!
29. mai 2024
Svar fra Serà Fine Silk
Buongiorno Pietro,
grazie per la sua gentile review sul nostro prodotto e sul nostro servizio clienti!
Speriamo di rivederla presto su serafinesilk.com!
Cordiali saluti,
il Team Serà
Superb silk ties
28. mai 2024
Svar fra Serà Fine Silk
Dear Gerald,
thank you for your kind 5-star review on our silk tie, it is very much appreciated!
We hope to serve you again in the near future,
All the best from Italy,
The Serà Team
Svar fra Serà Fine Silk
Dear Andrew,
thank you for your 5-star review on our ties and our packaging, it means a lot to us!
We hope to serve you again in the near future,
All the best from Italy,
The Serà Team
Svar fra Serà Fine Silk
Dear Frank,
thank you for taking the time to leave us your 5-star review, it means a lot to us!
We hope to serve you soon again in the near future.
All the best from Italy,
The Serà Team
Svar fra Serà Fine Silk
Dear Pasha,
We're truly sorry to hear about your experience.
Losing a package can be incredibly frustrating, and we understand your disappointment in not receiving your tie. After you let us know the package was found torn open and the content missing, our customer service replied right way by checking with the shipping company. Once we checked and sent you the proof of delivery, unfortunately there was nothing else we could do being that the package, once delivered, is out of our company’s responsibility.
We know the tie was for a special occasion, but that specific model is currently sold out. Since the tie you ordered is sold out, we're happy to offer alternative options for immediate dispatch. Our team suggested different alternatives via email that could be shipped immediately, however we did not hear back from you yet.
If we can be of any further help do not hesitate to contact us and we will be happy to help you find the perfect tie.
Like always the products are super fine…
Like always the products are super fine and an extraordinary quality.
Finest Italian 🌺🎀🌺
17. mai 2024
Svar fra Serà Fine Silk
Dear Susan,
thank you for your kind review on our product and service, it is really important for us!
We hope to see you soon again on serafinesilk.com!
All the best from Italy,
The Serà Team
Beautiful products
Beautiful products, bought a tie and pocket square.
Service faultless.
The only reason I have not given them 5 Star is the colours as represented on their web site do not accuratley represent the actual colurs of the product.
I will buy from them again.
7. mai 2024
Svar fra Serà Fine Silk
Dear Paul,
Thank you so much for your kind words and for choosing our products! We're thrilled to hear that you found our service faultless and that you're pleased with your tie and pocket square.
We appreciate your feedback regarding the color representation on our website. We strive to ensure our online images are as accurate as possible, and we're sorry for any discrepancies you experienced. Your input is invaluable, and we'll be reviewing our photo process to improve this aspect.
We look forward to serving you in the future. If there's anything else we can assist you with or if you have any further suggestions, please don't hesitate to reach out.
Best regards,
The Serà Team
Order damaged and lost
Package was not secure and torn open upon arrival. Half the order was missing. Unlikely to ever order from here again.
6. mai 2024
Svar fra Serà Fine Silk
Dear Tom,
Thank you for taking the time to share your feedback, although we're disappointed to hear about your recent experience.
First and foremost, we want to express our sincere apologies for the inconvenience and frustration caused by the unfortunate incident with your order. We understand how upsetting it can be to receive a package that has been tampered with or stolen, and we empathize with your situation.
Please rest assured that we take the security and integrity of our shipments very seriously. We diligently follow the packaging and shipping guidelines provided by FedEx to ensure that our products reach our customers safely and securely. We use FedEx envelopes as recommended, and we entrust them to deliver our packages in the best possible condition.
Unfortunately, incidents of theft or tampering during transit are beyond our control, and we cannot be held responsible for actions taken by external parties. While we sympathize with your frustration, we must emphasize that this unfortunate event is not a reflection of our commitment to providing high-quality products and excellent service.
Nevertheless, we truly value your patronage and are deeply sorry that you feel let down by this experience. Please know that we are here to assist you in any way we can. If you would like to discuss this matter further or explore potential solutions, please don't hesitate to reach out to us directly.
Once again, we apologize for any inconvenience caused, and we appreciate your understanding.
Sincerely,
Francesca
Svar fra Serà Fine Silk
Dear Csaba,
thank you for your review on our products and service, it is much appreciated.
We hope to serve you again soon!
All the best from Italy,
The Serà Team
Top quality!
22. april 2024
Svar fra Serà Fine Silk
Dear Alexander,
thank you for your review, your great feedback on the high quality of our products means a lot!
We hope to serve you again soon,
All the best from Italy,
The Serà Team
Fast shipping and great quality!
17. april 2024
Svar fra Serà Fine Silk
Dear Elliott,
thank you for your feedback on our products and service, it is greatly appreciated!
We hope you will love your new Serà accessories and hope to serve you soon again.
All the best from Italy,
The Serà Team
comportamento poco aziendale nel…
comportamento poco aziendale nel prendersi gioco dell'intelligenza dei clienti
3. april 2024
Svar fra Serà Fine Silk
Gentile Sig. Barra,
Siamo sinceramente dispiaciuti di apprendere che lei abbia avuto questa percezione. La nostra intenzione è sempre stata quella di garantire un servizio trasparente e rispettoso nei confronti dei nostri clienti.
Abbiamo esaminato attentamente il suo ordine e possiamo confermare (come già avvenuto anche via email) che la bretella blu che ha ordinato è stata esattamente quella che le è stata consegnata. Inoltre ci tengo a sottolineare che non appena ci ha informati che il tono di blu non era di suo gradimento le abbiamo immediatamente offerto la possibilità di restituire il prodotto, offerta che ha gentilmente declinato decidendo di tenere la bretella.
Qualora ci sia stata una mancanza di chiarezza nel processo, ci scusiamo sinceramente e saremmo lieti di poter chiarire eventuali malintesi.
Grazie per la sua comprensione.
Cordiali saluti,
Francesca
Prompt and courteous
Prompt and courteous. Tie true to description and appears to be all silk. Good quality.
11. mars 2024
Svar fra Serà Fine Silk
Dear Kimberly,
Thank you so much for your fantastic 5-star review on our silk tie. We're thrilled to hear that you had a great experience with us.
If you ever need anything in the future, don't hesitate to reach out. We truly appreciate your support!
Best regards,
the Serà Team
exquisite!
very friendly and competent customer service that replies within a few hours - the quality of the products is exquisite!
9. februar 2024
Svar fra Serà Fine Silk
Dear Zola,
thank you very much for your 5-star review on our service and quality of products, we really appreciate it.
We hope to serve you again soon!
Best regards,
The Serà Team
Ottima scelta
Qualità della seta elevata, pattern molto belli e rifiniture molto adeguate. CX smooth e consegna velocissima. Migliorerei solo il packaging, inserendo le cravatte nelle scatoline apposite, tuttavia la configurazione attuale potrebbe essere una scelta di sostenibilità. Cliente fidelizzato
29. januar 2024
Svar fra Serà Fine Silk
Buongiorno Alessandro,
grazie per la sua ottima review sui nostri prodotti e sul nostro servizio!
Ci dispiace che il nostro packaging non sia stato del tutto all'altezza delle sue aspettative.
Cerchiamo di includere nel nostro packaging il minor numero possibile di scatole e la minor quantità di plastica, in modo da ridurne l'impatto.
Siamo tuttavia molto attenti ai suggerimenti dei nostri clienti ed ogni feedback che ha da darci sarà certamente tenuto in considerazione per migliore il prodotto ed il servizio.
Speriamo di poterla servire presto in futuro,
Saluti,
Il Team Serà
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