Had an issue with PH drift, opened a ticket over 3 weeks ago. Seneye decided to ignore me and kept letting my ticket close automatically. Decided that it was a waste of time and a flawed product. So r... Vis mer
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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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My device was sending no updates anymore although all icons had a light and are online. i checked the connections also no problem so i send Seneye an email on monday afternoon if they could che... Vis mer
My Seneye (a WiFi Pond setup / V2 app) went offline. I exhausted my abilities to reboot it so put in an online request. The initial response was incorrect IMHO but I went along with it and at the end... Vis mer
This is s great tool for any fish keeper, keeps a eye on your even when on holidays. Much better than playing with liquids or unreliable test sticks. Very good customer service if you have any problem... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
A seneye device allows you to monitor your fish to ensure the water doesn't become toxic. You don't need to worry about what your pH should be or the difference between PAR and LUX, this is what we excel in.
Kontaktopplysninger
seneye Ltd, B1 Abby Farm Commercial Park, Horsham St Faith, NR10 3JU, Norwich, Storbritannia
- +44 (0) 1223 911075
- support@seneye.com
- www.seneye.com
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Excitement turns into disappointment
I was so excited about getting the Seneye, I thought ok so £240 for the whole thing: Seneye Home + the Wi-Fi module for peace of mind, continuous tank monitoring and amazing convenience. I was wrong!
I did not mind the complicated setup process - small price to pay for great benefit, but Seneye failed where it matters the most ACCURACY?
I use API master Test kit as well as another liquid base test to measure all water parameters, and continued doing so after setting up Seneye for 8 weeks. Unfortunately, the ONLY accurate reading I am getting from the Seneye is Tank temperature.
I am getting warnings about my PH being too low (below my warning parameter of 7.0) - so API and the other test kit is telling me my PH is 8.0!!
Same thing with Ammonia reading - Seneye is sending me warning that Ammonia is 0.5 - but all my testing is continually saying it is ZERO!
I did not spend that much and go through the inconvenience, just to get the tank temperature, which I receive remotely anyway through my Inkbird controller.
Before anyone suggest changing a faulty slide, this is my 3rd slide now and the same issues.
Evidently, nothing beats a liquid based test and Seneye really is not worth that much as I can no longer trust it.

Svar fra seneye
Purchased the home pack and on the box…
Purchased the home pack and on the box clearly states monitors the lighting but once setup, it indicated that I had to upgrade to benefit fully from the unit and pay extra which I think is very misleading. On the box it clearly tell you that u will need slides which gives you that information but no where states that you need to upgrade to benefit from the lighting option!
The setup itself, if you are not computer friendly can be a nightmare! Took me about 1 hour to set this up.
While I like the constant ammonia and ph monitoring, I believe it’s about time you update the app to give notifications when parameters are wrong instead of email.

Svar fra seneye
Good product, could simplify its setup process
Great product. Simple to use AFTER you have set it up. I am competent with IT, but still found the setup process very complicated and fragmented (particularly when using the wifi server with the seneye device). Once setup, it does what you would expect. I would like to see graph view from within the app rather than navigating to a webpage though - the app just gives current reading, and you have to go to the seneye.me website to see past readings.

Svar fra seneye
Seneye device is good & after initial…
Seneye device is good & after initial issues a couple of years ago the new software seems to be a lot more stable, the only issue I have is the price of the slides, they seem to increase every time I order them.
I could initially buy a 3 pack of slides from a few sites online including eBay for around £19, it seems Seneye have stopped selling to third parties & only sell the items direct so they can charge more as the are now £22.20 + postage.
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