Selco Builders Warehouse Anmeldelser 

Built a loft conversion and ordered all my materials from Selco. Team went above and beyond to help. Great prices and advice.

Mark is an exceptional delivery driver, and we greatly appreciate his outstanding service today. He is a true asset to the Selco team. Thank you.

had some trouble with my account when ordering materials (Vindictive ex partner closing my account) I spoke with Mark behind the till. What a lovely man, so supportive and helpful. Got me back up and running, took time to speak to his accounts department and ensure it couldn’t happen again. That’s the kinda customer service you need 👊🏽

They all useless I went yard to pick sharp sand jumbo I have to wait for 30 minutes, all peoples talking , they don’t care

I bought Traupline from the Hayes branch to safeguard my shed against heavy rain. However, upon opening the package, I discovered numerous small holes on the crease, which caused leaks, resulting in my entire shed getting wet.

5 stars for both, Gareth and Rick as Ashton Selco. They are both always friendly and helpful when we need something for our small joinery business, thank you.

Combination effort between office staff delivery team and the tracking app. I received a Absolutely great first experience using Selco, will definitely be using again.

Poor delivery service. Didn’t follow instructions. They were meant to ring door bell to find our delivery instructions instead driver dumps everything on the path blocking access in/out of property and didn’t provide delivery note. I would rate driver as highly unprofessional

We bought a kitchen from here and it was great. Very sturdy

I was in crayford selco store today. And was served by Jenny. She was very helpful and polite we got all the products to finish our garden. Thank you very much for your help.

Really helpful, nice and friendly staff. They helped me out of a difficult situation and were very understanding. Great service and easy to talk to.

staff 508219 has a very bad attitude and should not be working in the front desk offered me to fight all because I returned an item if it was her store I would never ever shop there again and I think I will take my business elsewhere there is much nicer people around to spend with i got the item cheaper at another supplier anyway so thank you

On Selco we can find all the materials that we need and the stuff helps us with everything we need
They are polite and ready to help

Caroline , manger of the old Kent branch.I have been buying materials from this branch for over 10yrs . I have met many managers and by far Caroline is the best . She displays her authority with kindness and compassion. She listens and very hands on . I see her doing chores I did not see other managers doing . She very impressive. . She handles disputes between trade and staff simplicity and understanding and makes everyone happy! 10/10 for satisfaction and outstanding!
Selco you have a Gem!
Kofi ( Deko)

Prices have gone through the roof, they now offer a shocking discount after being a loyal customer for years ,
The last 3 deliveries have been late or just not shown up at all.
Shocking over the last year or so.

Very attentive staff who go above and beyond. Always smiling and never fail to provide a great service. Tanya & Tess were super helpful with my order making sure everything met my needs.
Will continue to shop at selco Elland road.

Went into Solihull , West mids. Couldn't find what I wanted as not on shelf. I spoke to Lewis. He looked at the code I wanted and off he went. Some 5 mins later he bought the tub of screws I wanted after having to fetch them down on a FLT from top rack. He went out of his way to go over and above to help me. 5 star service. Then at the counter, similar service from the older grey haired chap, forgot his name but he was so pleasant to deal with. Both were polite and professional. Credit to Selco.

Absolutely shocking experience with SELCO Bristol and Cheltenham.

We travelled from Cardiff specifically to purchase an L Shape Left bath after calling Bristol branch beforehand to confirm stock availability. We were clearly told there were 4 units available. The website also showed the product as “available”.

After driving over an hour to Bristol, we arrived only to be told that every single bath in stock was broken/damaged. Nobody mentioned this during the phone call before we left home.

Instead of properly resolving the issue, we informed the Bristol team that Cheltenham branch also showed stock online and asked them to personally confirm the products were actually available and not damaged before we travelled again. They contacted Cheltenham and assured us everything was fine.

We then drove to Cheltenham — only to discover that all 3 baths there were also broken.

So after spending an entire day driving between Cardiff, Bristol, and Cheltenham, wasting fuel, time, and money, we still returned home empty-handed.

The most unacceptable part was the complete lack of accountability from management. Staff seemed aware the products were damaged, managers appeared uninformed, and despite this the items still remain listed online as “available”.

This situation caused major inconvenience to our family, including missing school collection arrangements for our children due to the unnecessary travelling and misinformation.

Completely unacceptable customer service, poor stock management, and extremely misleading availability information.

Customers should not be sent across multiple cities for products that are clearly not sellable.

Very disappointing experience from both branches.

Opened a trade account, we are a small - predominately tiling company. Have a good relationship with our supplier. We’ve bought a few things from Selco while we flip houses in the process.

Every single time I have to chase delivery, offer a day then confirmation is days later and always after 5pm! there are missing items or items are open/half missing or broken.

This will be the last order we make, had their customer relations call to tell us about tiling offers - but we wouldn’t dare use them.

If you’re a large builders, I’m sure they bend over backwards for you. Smaller accounts like ours, they give you open/broken and rejects. It’s actually shameful.

The last order had a missing tonne bag, how you misplace that - I don’t know. But then took ages to deliver, holding up the job!

The next order money was taken and the order was supposed to be cancelled, we never got that money back!

The last couple of orders, we ordered a load of major bags and nearly all were open and half full.

The wood we ordered was broken and split. Decking was bowed and split.

We’ll be sticking with RGB for everything in future. We had hoped it was just one off’s - but this is the 3rd delivery and all the same.