I am extremely happy with my double glazing windows and doors installation. The service has been first class from the start to finish. The workmanship is excellent, the windows and doors look great... Vis mer
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They fitted 7 brand new windows in 2 hours. It was an insane pace of professionalism and no issues the build I'll update in 6 months if anything changes but I highly recommend them at this time. #t... Vis mer
Great sales Good surveying Excellent installation team The windows seem to be of high quality. The only issue we had was installation was booked for Monday then changed to Wednesday which we... Vis mer
Love my new windows and doors. The whole process from start to finish was brilliant. The window fitters were on time and did a great job, did my full house in a day which was great. Tidied up after th... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Keeping your home safe. Specialising in windows and doors.
Kontaktopplysninger
5 Nelson street, Bd1 5ax, Bradford, Storbritannia
- 01134029012
- sales@securedhomes.co.uk
- www.securedhomes.co.uk
4,6
Enestående
540 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 23 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Fantastic experience and results!
From start to finish, Secured Homes have been fantastic. Their customer service, communication and workmanship are all top notch. We have had doors and windows replaced and what a difference - highly recommended!
22. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Secured Homes
That is fantastic to hear, Richard. Replacing both doors and windows really does transform a property, so I’m glad you’re already noticing the difference in warmth and look. Thank you for the high recommendation!
Warm regards, Emma – Customer Care Team
Great Customer Support
Found an issue with a couple of the vents on our windows once the cold set in, several months after installation, I rang secured homes to seek advice, Within 3 days they sent an engineer out who rectified the issue.
Really great customer service and more than happy to recommend to any future customers.
The windows fitted have vastly improved the warmest of our house.
19. januar 2026
Svar fra Secured Homes
Thank you for sharing this, Jason. While we aim for perfection every time, how we handle issues is just as important to us. I’m glad we could get an engineer out to you within 3 days to sort those vents. It’s great to hear the house is feeling much warmer now!
Best wishes, Sarah – Customer Care Team
Fast, efficient and professional company.
From the very first contact, Secured homes representatives have been professional and informative. In little over a week, we met their sales representative, their surveyor followed and one week later our new window was expertly fitted. I wouldn’t hesitate to recommend them to others.
22. januar 2026
Svar fra Secured Homes
That is impressive speed! We know nobody wants to wait months for home improvements, so we work hard to keep our lead times short. Really pleased we could get your survey and installation done for your new window in just over a week, Alexander. Thanks for the review!
Many thanks, Mike – Customer Care Team
Used multiple times due to great service
We have had the services of secured homes on 3 occasions now, firstly to do our doors and a window, secondly to fit the remaining windows and then finally the French door.
The service from quote to fit and everything in between has been exceptional, including after care and follow up.
21. januar 2026
Svar fra Secured Homes
Three times! Carl, thank you so much for your continued loyalty. It means the world to us that you’ve trusted Secured Homes for your doors, windows, and now your French door. We’ll always be here if you need anything else in the future!
Best regards, Emma – Customer Care Team
Svar fra Secured Homes
Thank you! We’re glad we could get the work done efficiently for you. Appreciate the feedback.
Best, Sarah – Customer Care Team
Excellent service.
Fitters arrived on time. Work carried out to a high standard. Everything left clean and tidy. Very professional service overall. Highly delighted.
19. januar 2026
Svar fra Secured Homes
Hi Sharon,
Thank you so much for the 5-star review! We are thrilled to hear you were delighted with the service.
Our fitters always aim to leave a home exactly as they found it (just with better windows!), so it’s great to know they kept everything clean and tidy for you.
Thanks for choosing Secured Homes.
Best regards, Oliver
Good job had a slight problem with one…
Good job had a slight problem with one window fixed in no time very efficient
8. januar 2026
Svar fra Secured Homes
Hi Paul,
Thanks for the honest feedback. We are glad we could get that slight issue with the window sorted out for you quickly—efficiency is key for us!
It is great to hear you were happy with the overall job. Thanks for recommending us.
Cheers, Harry
Effortless and smooth transaction from…
Effortless and smooth transaction from start to finish. Professional team; from the salesman to the surveyor to the lads who did the installation. No complaints at all. Would strongly recommend.
15. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Secured Homes
Hi Sam,
"Effortless" is exactly what we aim for!
It is wonderful to hear the whole team—from sales to survey to installation—looked after you well. We really appreciate your strong recommendation.
Enjoy your new windows!
Many thanks, Charlotte
Svar fra Secured Homes
Hi Justine,
Thank you for your review. We believe that giving the right advice is just as important as the fitting itself, so it is lovely to hear you felt supported throughout the process.
I will make sure to pass on your comments about cleanliness to the fitting team!
Best wishes, Jack
They are friendly and quick.Also do a…
They are friendly and quick.Also do a good job.
14. januar 2026
Svar fra Secured Homes
Thanks, Stephen!
"Friendly, quick, and a good job" is the perfect combination. We appreciate you taking the time to leave us a review.
All the best, Sophie
Fitting composite doors ,plus 1 call back
Found the whole experience with this company from start to finish the making the phone call, them coming out to see us showing them what we wanted to the job being completed, the guys who came to do the work were friendly and polite doing a fantastic job will definitely have them back when we require any more work doing
8. januar 2026
Svar fra Secured Homes
Hi John,
That is fantastic to hear. We know having work done on your home can be stressful, so we try to make every step—from that first phone call to the final finish—as smooth as possible.
We would be more than happy to help you again whenever you are ready for the next project!
Kind regards, William
Professional and amazing turn around
From the first knock on the door to the final product, all the interactions have been professional and polite. Luck of the drawer Ryan knocked on the door and the same night Stephen was booked in for a survey. The price and ease made me confident in spending a large amount whilst on maternity leave. What makes it better is the fastest turn around of a week I have seen to have them fitted. Adam in the office keeps you informed of the progress so there is no stressing.
14. januar 2026
Svar fra Secured Homes
Hi Melissa,
Thank you for such a detailed review! It is amazing that we could get everything turned around in just a week for you—we know how important ease and speed are.
I will make sure Adam and the rest of the team see this feedback; they will be chuffed to know they made the process stress-free for you.
Best, Alice
Had two windows replaced
Had two windows replaced, very flexible with when I wanted them fitted. Window fitters very polite and professional.clean install even put dust sheets down on my stairs! Had someone follow up to make sure the fitters did the jobs b right. Would recommend
6. januar 2026
Svar fra Secured Homes
Hi there,
Thank you for the review! We treat every home as if it were our own, so putting dust sheets down on the stairs is standard procedure for our teams.
It is great to hear you appreciated the follow-up checks too—we like to be 100% sure everything is perfect.
Thanks, George
Great window company
Had new windows and doors fitted mid last year, they made a great job of them. Noticed that we had a draught coming through the door now it had dropped cold, rang spoke with Adam who has been great, been out today , same guys who fitted them who were also really nice, all sorted with no hassle and a courtesy call to check. Don’t get better than that
13. januar 2026
Svar fra Secured Homes
Hi Janet,
Thank you for your loyalty! We are glad Adam and the original fitting team could pop back out and sort that draught for you so quickly.
Windows and doors can sometimes need a little tweak when the temperature drops, so we are just happy we could get it resolved without any hassle.
Stay warm! Emma
Pleasant work men cleaned up after…good work
Pleasant work men cleaned up after their work was completed
13. januar 2026
Svar fra Secured Homes
Thank you!
We are glad you found the team pleasant and tidy. We will pass your thanks on to the installers.
Regards, James
Fantastic job from start to finish
Fantastic job from start to finish. Very professional service. The Windows are so much better and the window fitters are a credit to the company. Very satisfied .
5. januar 2026
Svar fra Secured Homes
Hi Janet,
That is high praise indeed—calling our fitters a "credit to the company" means a lot to us.
We are so pleased you are seeing the difference with your new windows already. Thank you for choosing Secured Homes.
Many thanks, Lucy
Svar fra Secured Homes
Hi Mr Gill,
Short and sweet! We are delighted you are happy with your new patio doors. They really do transform a room.
Thanks for the 5 stars.
Best, Thomas
Good experience from start to finish
Good experience from start to finish, not pushy salesmen. The fitters were clean and tidy although would have preferred if they had cleaned the glass once fitted but that is only trivial otherwise very professional. Would definitely use the company again.
7. januar 2026
Svar fra Secured Homes
Hi Tracey,
Thank you for the honest feedback. We are glad you found our sales team helpful rather than pushy!
Apologies regarding the glass cleaning—we usually ensure they sparkle before we leave, so I’ll remind the team to double-check that final polish next time. We would love to work with you again in the future.
Kind regards, Grace
Quality Product
The quality of the product and the diligence of the fitters who fitted the windows to a high standard quickly and efficiently whilst maintaining minimum disruption, thank you lads.
5. januar 2026
Svar fra Secured Homes
Hi Barry,
Thank you for the fantastic review.
"Minimum disruption" is always our goal, so it is great to hear the lads worked diligently to get your new windows in quickly and efficiently. We appreciate your business!
All the best, Mia
Products excellent,all staff explained…
Product excellent,all staff explained it’s superior function.Every staff member polite,helpful and tidy.would highly recommend to everyone
2. desember 2025
Svar fra Secured Homes
Hi Jane,
Thanks for the recommendation! We're really pleased you're happy with the product and that our team took the time to explain everything properly. It's great to hear they were polite and tidy in your home too.
Thanks again for choosing us.
Best wishes, Sarah from Secured Homes
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