I purchased a sofa almost 2 years ago from scs swansea. I was advised at the time to take insurance and this would cover all accidents and defects. I called scs last week who sent a technician and he confirmed the cushion was not right (it’s flat with no cushioning) not the same as the others and admitted this was a defect!! The cushion is almost flat with nobody sitting on it as opposed to the others which is good! They now tell me it’s perfectly fine and won’t change it! Save the money don’t buy insurance even better don’t go to scs

The boys that delivered delivered with care they were so easy to be around and put with up with ought and made things work ty so much scs

Scs is a very reliable company. When we bought our sofa at their store, we were given the delivery date. They kept giving us real time information about the delivery. On the delivery date, the sofa couldn't enter through the door as it was wider than the door. They were so professional and gave us some helpful hints on how to move it in. They contacted their manager and another date was arranged for the delivery so that the sofa could be detached for it to gain free access to the living room. Now our sofa has been delivered and it was well handled by the delivery guys. I give SCS a huge thumbs 👍 for their professionalism and empathy. Thank you so much

Great experience end to end, in the showroom with comprehensive explanation of the product and finance options, keeping me updated on progress/delivery details and finally from the delivery team themselves who got the sofa in and set up really efficiently, a great pair of lads.

Absolutely Brilliant service can’t fault this company lovely friendly staff from the sales to the delivery drivers excellent service would definitely shop there again in the future Swansea Branch 👍👍👍👍👍 Thank you so much

We were kept updated on delivery times and dates. The delivery driver knew exactly where to come as there is a low bridge on the normal route.
Placing the sofas through the window went extremely well. Drivers were very professional.

Prompt courteous and careful delivery men

friendly lads, kept update .tracking worth every penny very professional thank you ...

David and Scott arrived on time having rang me 45 minutes prior to arriving. Both very friendly whilst remaining professional, which can be difficult with such hot weather. (Gave them a cold can of lemonade each). Were respectful of my home and nothing was marked or damaged. Very efficient, thank you both. By the way loving the corner unit.

Very good service and excellent quality

I was kept informed about my delivery time, the crew were amazing set up the furniture and removed all the packing material

Yes the delivery came on time . Unfortunately I had an urgent thing to do however the drivers waited for my partner to come back . Highly recommend this company 💯
Thank You
So much

Excellent service with scs from order to delivery

Very pleased with my new sofa and chair and the delivery experience was great. Little glitch with finding my address but it’s understandable given the rural location. Good job 👍

Fantastic guys, careful, thoroughly respectful of property, conscientious to their job in hand. Fair play. If all delivery companies had guys like these there would be no such thing as complaints.
Also they were fantastic with our 2 dogs.
Thanks for a superb service.

Excellent service in the shop. No pressure sales. Delivery guys Russell and Simon good fun. Very friendly and everything you'd want in a delivery. Thank you

the delivery men were very helpful and prompt.

John our sales man was terrific, very professional. Loved the smell of the show room. Nice offer of coffee, all salespeople very nice.

The salesman was very helpful and easy to talk too..the layout of the showroom was inviting and easy to navigate.the whole experience was very pleasant.
We were shown with thoureness the workings in the furniture...

Wayne the salesman was very professional & helpful explained everything we needed to know about our purchase.