We were kept well informed as to the delivery and the team who delivered were really good, the furniture was placed where we wanted it and Marin and Attila wre friendly.
Good service from Poltrone..Thankyou.

Excellent service, despite being short on staff, all were highly professional, friendly. Look forward to our new sofa being delivered in due course. Thank you.

The staff were really friendly and helpful and not pushy they let me wander around without any hassling which I find off putting ! Keep up the good work you’re doing amazing

Amazing service all round, from the help and advice in store when looking at various options, to the delivery of the sofa and footstool. Thank you!

Delivery was on time and I am really pleased with the service I have received.
The quality of the sofa's is excellent.

Andy was very helpful, showed us the full range, what was possible to achieve whether it was fabric or leather. The range of colour choices were amazing and we would recommend your company to everyone.

It looks like quality furniture …we’ve purchased a cossina 3 seater leather sofa … can’t wait for it to be delivered to us

I realised a week after I ordered the sofa that I'd ordered the wrong facing side. I went straight to the store to ask if I could change the sides but, was told that there is only a 72 hour window in which to make any changes and was advised that my sofa had already gone to production so, as a result this doesnt look right in my lounge.
It's a very well made quality sofa and I realise this was my error in the first place.

Poor experience settee delayed no update from scs but quick enough taking a deposit

Great range
Really flexible and affordable!

Jil who welcomed us in straight away, didn't bombarde us with loads of information, she gave us exactly what we needed on the day, superb customer service!

In store experience was excellent. Delivery time was as forecast and the delivery arrived in the time estimated on the day. Efficiently assembled and all packaging removed. Recommended.

Very comfortable experience, Jon was very informative with no pushy sales patter. Demonstrated the furniture well and guided us through the options great. Highly recommended.

Ordered when promised promote delivery .Quality as sample in store .Delivery team excellent could not fault them .Overall a great experience.

Easy to order, delivered within the timescale given. Unpacked on delivery, feet assembled and all packaging removed.
The product looks great so am happy with my purchase

Wide range of products and excellent customer service, thanks to Julie.

friendly and knowledgeable staff, with excellent delivery service

Waited months for leather 2 seater.3 seater and chair . Delivery men were excellent very polite helpful put them together quickly but had been sent the wrong feet for 2 seater so now have to wait another couple of weeks to have new ones sent . After paying all that money you would expect it to be perfect . So disappointed.

The delivery men were really good

Very good service delivery was on time. Men were very good

The delivery was on time. The delivery men were very courteous and careful . They placed my sofas exactly where I wanted them. We are extremely pleased with our new sofas.