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poltronesofà - Swansea Anmeldelser 

1 685
•
TrustScore 4.5 av 5

4,6

Møbelbutikk
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Beliggenhet

Bytt filial

Nantiffyn Retail Park, Nantyffin Road, SA7 9RF Swansea, Glamorgan,, GB

•
01792 312990

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Excellent service, despite being short on staff, all were highly professional, friendly. Look forward to our new sofa being delivered in due course. Thank you.

Vurdert til 3 av 5 stjerner

I realised a week after I ordered the sofa that I'd ordered the wrong facing side. I went straight to the store to ask if I could change the sides but, was told that there is only a 72 hour window in... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Andy was very helpful, showed us the full range, what was possible to achieve whether it was fabric or leather. The range of colour choices were amazing and we would recommend your company to everyone... Vis mer

Vurdert til 5 av 5 stjerner

Great range Really flexible and affordable! Jil who welcomed us in straight away, didn't bombarde us with loads of information, she gave us exactly what we needed on the day, superb customer servi... Vis mer

Informasjon om virksomheten

  1. Møbelbutikk

Om poltronesofà - Swansea

Skrevet av virksomheten

poltronesofà

Visit poltronesofà
poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Skrevet av virksomheten

Kontaktopplysninger

  • Nantiffyn Retail Park, Nantyffin Road, SA7 9RF, Swansea, Glamorgan,, Storbritannia

  • 01792 312990

4,6

Enestående

TrustScore 4.5 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

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På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,6

Alle anmeldelser

(1 685)

16 711 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 5 av 5 stjerner

Excellent service

Excellent service, despite being short on staff, all were highly professional, friendly. Look forward to our new sofa being delivered in due course. Thank you.

30. juli 2026
Vurdert til 5 av 5 stjerner

Andy was very helpful

Andy was very helpful, showed us the full range, what was possible to achieve whether it was fabric or leather. The range of colour choices were amazing and we would recommend your company to everyone.

28. juli 2026
Vurdert til 3 av 5 stjerner

Lovely sofa. Wrong sides

I realised a week after I ordered the sofa that I'd ordered the wrong facing side. I went straight to the store to ask if I could change the sides but, was told that there is only a 72 hour window in which to make any changes and was advised that my sofa had already gone to production so, as a result this doesnt look right in my lounge.
It's a very well made quality sofa and I realise this was my error in the first place.

25. juli 2026
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Svar fra poltronesofà - Swansea

Good Morning Kerry,

I hope you are well and thank you for taking the time to leave us your review.

We do advise in our terms and conditions that any amendments must be made within 2 days of being placed. I am so sorry that we were unable to make any changes to your order at the time and can completely appreciate that this must have been disappointing for you.
I apologise for any upset caused.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

Vurdert til 1 av 5 stjerner

Poor experience settee delayed no…

Poor experience settee delayed no update from scs but quick enough taking a deposit

16. mai 2026
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Svar fra poltronesofà - Swansea

Good Morning Paul,

I hope you are well and thank you for your review.

I am very sorry to see that you have rated us as 1* on this occasion.

I can see from your confirmation document that your order was initially estimated to arrive at our Distribution Centre around 14/08/26, however we do advise in the terms and conditions that this can change by 4 weeks either side.

At the moment your order is not delayed and is still estimated to arrive with us within this timeframe.
Rest assured that once your goods are ready, we will reach out with the first available delivery date.

Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team

Vurdert til 5 av 5 stjerner

Made everything easy

Very comfortable experience, Jon was very informative with no pushy sales patter. Demonstrated the furniture well and guided us through the options great. Highly recommended.

16. juli 2026
Vurdert til 3 av 5 stjerner

Leather sofas and chair

Waited months for leather 2 seater.3 seater and chair . Delivery men were excellent very polite helpful put them together quickly but had been sent the wrong feet for 2 seater so now have to wait another couple of weeks to have new ones sent . After paying all that money you would expect it to be perfect . So disappointed.

9. juli 2026
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Svar fra poltronesofà - Swansea

Good Morning Mandy,

I hope you are well and thank you for taking the time to leave us your review.

First of all I apologise sincerely that your sofa has arrived with the incorrect feet attached. I can completely understand just how frustrating this must be for you as is not the experience that we would expect for our customers.
I can confirm that the new feet have been placed on order with the supplier and you will be contacted as soon as these are ready to be fitted.

Kind regards,
Poltronesofa at ScS
Social Media Team

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

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