poltronesofà - Stoke Anmeldelser 

1 427
TrustScore 4.5 av 5

4,7

Beliggenhet

Bytt filial

Unit 1 Victoria Road, Fenton, ST4 2UZ Stoke-on-Trent, Staffordshire,, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Ade was the gentleman that looked after us when we were buying our sofas, he didn't pressure us, let us look round at our leasure and was there when we had questions or needed help,everything was ex... Vis mer

Vurdert til 1 av 5 stjerner

We purchased an ex-display sofa two weeks ago and were assured that it would be wrapped and removed from the shop floor ready for collection. However, when we arrived today, it had not been wrappe... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

We have just ordered our sofa. The store manager, Aid, was most helpful and patient whilst I chose the fabric, showing me various display sofas in different textured fabrics to help me decide which fa... Vis mer

Vurdert til 5 av 5 stjerner

From the time I went into the shop on victora road hanley, I was made to feel welcome the young man that served me was very helpful. The other people who need a mention are the two men that deliverd... Vis mer


Informasjon om virksomheten

  1. Møbelbutikk

Om poltronesofà - Stoke

Skrevet av virksomheten

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Skrevet av virksomheten


Kontaktopplysninger

  • Unit 1 Victoria Road, Fenton, ST4 2UZ, Stoke-on-Trent, Staffordshire,, Storbritannia

  • 01782 843920

4,7

Enestående

TrustScore 4.5 av 5

1k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

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På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,7

Alle anmeldelser

(1 427)

17 491 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Great experience

The delivery was smooth, I was kept up to date of when the crew would arrive. It n arrival of the crew the sofa was installed quickly and with care, all rubbish with disposed of and the crew were cheerful and friendly.
Love our new sofa, it’s so comfy and is very sturdy and well made.

29. mai 2026
Vurdert til 5 av 5 stjerner

I like the no presur aproch

I like the no presur aproch, helpful after sales, perhaps you could do with an emergency disposal plan for disabeled cotomers such as myself, but in the main an enjoyable transaction The delivery staff great

15. mai 2026
Vurdert til 2 av 5 stjerner

Not as I thought

My son took my delivery up to the sofa being fitted it was fine but it was left not fitted together correctly and they took no accountability said call the shop !! Obviously it’s was a Saturday and a bank holiday weekend so I got no reply !!
I’m sure it will be sorted but I work away and have to arrange someone to be there 😢
I must add the store staff were great, delivery service was early ( maybe they should have waited a bit longer to fit it correctly) The delivery guys just made themselves unaccountable for the bad fitting of the soda

24. mai 2026
Logoen til poltronesofà - Stoke

Svar fra poltronesofà - Stoke

Ciao Mrs Thompson,

Thank you for taking the time to leave us your review, I hope you are well.

I am so sorry to see that yous sofa has not been assembled correctly by the delivery crew.
I can completely understand how upsetting this must be for you and apologise for any inconvenience caused.

So that we can assist as quickly as possible, please complete our online contact form on the link below. This allows us to fully review your concerns and advise on the next steps.

The link is https://enquiries.scs.co.uk/

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

Vurdert til 5 av 5 stjerner

So far so good

So far so good, excellent service by Ade in the Stoke on Trent branch when making the initial purchase.
Just waiting for it to be made now.

22. mai 2026
Vurdert til 4 av 5 stjerner

Selecting a sofa

Warm meeting, friendly and knowledgeable staff. What stopped me selecting 5 stars is that the computer was down. So it took longer to order what I wanted. So spent longer in the shop.

12. mai 2026
Vurdert til 3 av 5 stjerner

Store experience great- delivery not!he experience in store was amszing

The experience in store was amszing. The manager was so helpful.I cannot fault them at all.
However the fitters let the company down. They put the wrong back section in the wrong side and had to force it out using a spoon- resulting in the two sides of the recliner not matching up! The leg wasn't screwed in properly and the back wasn't fixed so it wobbles!

9. mai 2026
Logoen til poltronesofà - Stoke

Svar fra poltronesofà - Stoke

Ciao Mrs Carter,

I hope you are well and thank you for taking the time to leave us your review.

We’re pleased to see that you had such a positive experience in store and that the manager was so helpful throughout your visit.

We are very sorry to read about the issues you experienced during the fitting process and the concerns that you now have with the furniture. This is not the standard we aim to deliver, and we understand how disappointing this must have been after such a positive start to your experience.

I can see that this has now been raised, and an appointment arrange for a technician to attend on 28/05/26. Rest assured that we will look this have this resolved for you as quickly as possible.

Please accept my apologies that this has happened and for any upset or inconvenience caused.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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