The assistant was very friendly upon entering the store, and, she was extremely helpful too. Told me everything I needed to know to help find my perfect sofa.. which I did. Only downside is the delivery waiting time, BUT, if you want something decent and not just knocked up thenI suppose you have to wait ☺️

The sales team were great, Helpful and polite. The delivery guys were brilliant

Great service,They kept us informed about the delivery and time and when the lad's got here thay couldn't do enough for us,Great work guys.

I’m not pleased with the customer service and the delivery services

Friendly, helpful, sales staff. No hard sell tactics.

From ordering the sofas to the delivery has been great. The day of my delivery was perfect, I received a call in the morning with an update, tracking was good. The delivery men were very polite and professional. No mess. I am very pleased with my sofas and the service from start to finish.

Brilliant service and the installers were so thorough doing a double check to ensure we were satisfied. Great service from sales and the sofa looks absolutely stunning. Thank you

Excellent product knowledge, great products

The two blokes who delivered my sofa were very pleasant and also helped move a small piece of furniture out of my living room.
Can't thank them enough.
Thank you

Was kept upto date with expected delivery time. The delivery team of Andrew and George were both very professional and friendly. Took great care in assembling the two sofa. Then took photos of them installed with my permission.

Great delivery the guys were brill put sofa together in no time and its comfortable

the lady Nicky was so friendly, helpful and very patient with us, we couldn’t have asked for more. The shop was very welcoming and the brew was lovely too. Just got to wait for delivery now

Both times we went in the staff were very helpful and informative and also gave us space when we needed it

Great service. Kept us in touch of when delivery would be
Very friendly helpful gentlemen
Explained how furniture worked
Very pleased with service and furniture

Natalie and Irina welcomed us to the store and reassured us immediately. We needed a sofa quickly as my wife is starting chemotherapy Natalie took us to sofas in the store which we could have without waiting. She was so professional and knowledgeable. We chose a perfect sofa Without doubt we will return to order more sofas and chairs Both Natalie and Irina have excellent interpersonal skills and made our visit so enjoyable we will recommend your store to family and friends as quality service is rare

The whole process was amazing and would recommend that everybody should have the same experience as we have had . From buying the furniture to the delivery driver installation it went seamlessly, couldn't of asked for anything better.

Staff were great nothing to much trouble

I was happy with my sofas and with the delivery men and with the staff in the shop

Sales person Natalie from Stoke branch was very polite and knowledgeable made buying a new sofa pleasurable