poltronesofà - Southampton Anmeldelser 

2 972
TrustScore 4.5 av 5

4,6

Beliggenhet

Bytt filial

Unit 1B Hedge End Retail Park, Hedge End, SO30 4RT Southampton, Hampshire,, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Scott was extremely friendly and very helpful. He gave us space to look round the store ourselves without us feeling that 'car salesman' pressure and then when we wanted to ask any questions having fo... Vis mer

Vurdert til 5 av 5 stjerner

Made a repeat buy of the Ethan now Eldwick sofa plus the Maer sofa for another room as our recliner has been excellent. It’s nice to see the same team still working in the store. All very helpful and... Vis mer

Vurdert til 5 av 5 stjerner

The lady that dealt with us was very professional and knowledgeable and not pushy sales either. She went through everything and was a pleasure to deal with, hopefully the rest of the experience will b... Vis mer

Vurdert til 1 av 5 stjerner

Furniture was damaged when it arrived and this was annotated on the delivery note. The driver took photos and said he would report it. I phoned Poltronesofa straight after and got a run around before... Vis mer

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Informasjon om virksomheten

  1. Møbelbutikk

Om poltronesofà - Southampton

Skrevet av virksomheten

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Skrevet av virksomheten


Kontaktopplysninger

  • Unit 1B Hedge End Retail Park, Hedge End, SO30 4RT, Southampton, Hampshire,, Storbritannia

  • 0191 731 3300

4,6

Enestående

TrustScore 4.5 av 5

3k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,6

Alle anmeldelser

(2 972)

17 544 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Superb service

Superb service. Drivers updated us on the delivery timings as well as utilising the tracking service. On arrival they assessed the entrance for space and brought in the sofas easily. Put everything where we wanted it and took all rubbish away. Could not be more pleased

28. mai 2026
Vurdert til 5 av 5 stjerner

Quick and efficient service

I went into the store already knowing what I wanted as I had researched online. In the store Karen was really helpful she showed me the sofa and chair that I was interested in and helped me decide which colour leather. Karen explained everything clearly and made sure that everything was correct in the order.

27. mai 2026
Vurdert til 4 av 5 stjerner

The choice of all the fabrics

The choice of all the fabrics and that you could have your choice whatever sofa you choose. We had found in other shops that we could find a sofa but not in the fabric we want or fabric but no sofa.

21. mai 2026
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Svar fra poltronesofà - Southampton

Ciao Eddie,

Thank you for your great review and for taking the time to speak with me this afternoon.
I really appreciate your feedback and will ensure that this is passed on to the relevant teams.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

Vurdert til 4 av 5 stjerner

Good assistance in choosing the right…

Good assistance in choosing the right sofa for us

22. mai 2026
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Svar fra poltronesofà - Southampton

Ciao Mr Copella,

I hope you are well and thank you for your review.

We’re pleased to hear you had a positive experience with us on your visit to store.
If there’s anything we could have done to make it a 5-star experience, we’d really appreciate your feedback. If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.

We would love to heard from you.

Many thanks
Lynsey - Poltronesofa at ScS
Social Media Team

Vurdert til 3 av 5 stjerner

Lack of communication between placing…

Lack of communication between placing order and delivery

24. mai 2026
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Svar fra poltronesofà - Southampton

Ciao Susan,

Thank you for taking the time to leave us your review and for the feedback regarding your experience.

I am very sorry that you feel there was not enough communication following the order being placed with us and I apologise if this caused any inconvenience for you.
I will certainly pass on your feedback to the relevant teams, to help us improve our customer experienced moving forward.

Many thanks
Lynsey - Poltronesofa at ScS
Social Media Team

Vurdert til 5 av 5 stjerner

We visited the store at Hedge End

We visited the store at Hedge End. Jamie was excellent with the advice and obviously new his stuff. We ended up buying one of their lovely sofas, and gave us a very good deal,,, We would love to get the matching chairs, so will be back!
The only thing I would say is why on earth they are wearing aprons!! I get the Italian theme, but really? 😂

19. mai 2026
Vurdert til 4 av 5 stjerner

better than expected

We found the staff in shop very patient and helpful with no pressure selling.
After we chose and ordered the sofas we liked we then had to wait a few months for delivery. The delivery date was given, however on the day the delivery was around 3 hours later than the original slot
They delivery staff where excellent when they arrived, they put together the sofas quickly and efficiently and where very friendly and polite.
The quality of the sofas is better then i expected and the material feels soft and of nice quality. hopefully they last for many years, but first impressions are excellent.

14. mai 2026
Vurdert til 5 av 5 stjerner

Great service

Great service , great products , a very welcoming experience with no pressure , when selecting our sofa we were given a lot of time to decide on fabric , design etc and purchasing was so easy .

20. april 2026

Dette er Trustpilot

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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

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