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poltronesofà - Harlow Anmeldelser 

1 933
•
TrustScore 4.5 av 5

4,6

Møbelbutikk
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Beliggenhet

Bytt filial

15 Queensgate Centre, Edinburgh Way, CM20 2DA Harlow, Essex,, GB

•
01279 630130

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 4 av 5 stjerner

Great team, threesome worked well. Wondered why one had to take photos of front entrance and passage then location of site for furniture, when they delivered through back entrance via garden. Handy... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

We were greeted by very friendly staff who were extremely helpful and very pleasant. They answered any questions we had and explained the whole process in detail. Plus it smelt absolutely amazing in t... Vis mer

Vurdert til 5 av 5 stjerner

We had a great experience at poltronesofà Harlow, largely thanks to Hamza. He was extremely helpful throughout, answering all our questions and suggesting alternatives when we raised concerns about de... Vis mer

Vurdert til 5 av 5 stjerner

Clear explanation of the store arrangement on entry and the product options. Very helpful staff. Found exactly what we were looking for. Good timeline for delivery.

Informasjon om virksomheten

  1. Møbelbutikk

Om poltronesofà - Harlow

Skrevet av virksomheten

poltronesofà

Visit poltronesofà
poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Skrevet av virksomheten

Kontaktopplysninger

  • 15 Queensgate Centre, Edinburgh Way, CM20 2DA, Harlow, Essex,, Storbritannia

  • 01279 630130

4,6

Enestående

TrustScore 4.5 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

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På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,6

Alle anmeldelser

(1 933)

17 421 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 3 av 5 stjerner

When Sofa was delivered

When we purchased the sofa, we were treated really well, the salesman was really lovely and let my nephews try out all the seats. All went well, we're told we would get a call nearer the time for delivery. Call came, delivery attempt was made, guys couldn't get sofa through the door, said he would explain the procedure, where the desmantler would come and bring it in in pieces. Thats when our experience turned sour. We were not told by the sales person or the delivery man, that to take the sofa apart would come with an extra cost, ontop of the £2,000+ we had already paid for the sofa. It was brought in and we were told we owed £300. We had empty bank accounts and they wouldn't take a credit card. My husband had to put the payment on his credit card. We are now £350 overdrawn. I think this is very wrong. We should have been warned about this charge but it was never mentioned. Very angry

24. august 2026
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Svar fra poltronesofà - Harlow

Good Morning Glenn,

I hope you are well and thank you for your review.

I am very sorry to see that your delivery did not go as expected on the day and the furniture was deemed to be non-fit.
I apologise also that you were unaware of the charges required for an upholsterer to assist.

I appreciate that it must have been distressing if the upholsterer did not provide you with a quote beforehand however we do advise on your order confirmation document that any fit issues are a customers responsibility.

Again I apologise for any upset or inconvenience caused.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

Vurdert til 3 av 5 stjerner

Reclining chair faulty

22. august 2026
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Svar fra poltronesofà - Harlow

Good Morning Gary,

I hope you are well and thank you for taking the time to leave us your review.

I am so sorry to see that you have concerns with with your chair.

You can certainly raised this with our aftercare team, via our online contact form, on the link below.
This will allow us to obtain all of the relevant information so that we can review this and advise on the next steps.

The link that you need is: https://enquiries.scs.co.uk/

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

Vurdert til 4 av 5 stjerner

Nice helpful staff

Nice helpful staff, good products.

25. august 2026
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Svar fra poltronesofà - Harlow

Good Afternoon,

I hope you are well and thank you for your review.

I am pleased that you have had a positive experience with us.

I have tried to call you today, it was just to ask if there was anything we could have done differently to make it a 5-star experience, If so, we’d really appreciate your feedback.

If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.

Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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