Thank you to Dan W. so very much for your above and beyond help today with me making my first ever claim. He was very concise and lovely to speak with, I understood everything properly without any wo... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Everyone I spoke to at SBS was incredible, they handled the matter with care & precision. I was nervous as it was my first time claiming but they explained everything clearly & put my mind at ease.... Vis mer
Owen Clark was an excellent claim handler. He was very responsive over email and phone. Any issues were responded to very quickly and he chased the suppliers up for me which was greatly appreciated. M... Vis mer
My home insurance provider MBNA passed my details over to SBS, called me within agreed time frame I dealt with a lovely young lady by the name of Amy McCombe her service was excellent . She was... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Sbs Insurance Services - Contents Claim Solutions
Kontaktopplysninger
Chase House, Park Plaza, Heath Hayes, WS12 2DD, Cannock, Storbritannia
- www.sbs-claims.co.uk
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 42 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great customer service.
From my first interaction with Daniel after submitting my claim, the process was straightforward, concise and efficient. I knew what was required of me and also what to expect from SBS.
Daniel was at all times professional and courteous and this made completing the process stress free.
It really does make a change to receive good customer service.
Claim No 896998
Claim No 896998
Super efficient and very quick to process Excellent and professional service from Phil
A very helpful experience during a…
A very helpful experience during a stressful time. Many may thanks
Excellent service
Excellent service. Staff (Jake and James) were polite and a pleasure to deal with. Would highly recommend.
Finally a Positive Experience in Insurance
Fatima was clear and articulate handling my claim about a watch repair. She asked thorough, fair, and diligent questions about the watch and condition, and was polite and courteous in dealing with the process.
My experience with Michael
My experience with Michael
Was very professional and good
Great service from Fatima and the team…
Great service from Fatima and the team at SBS. My claim was sorted out in a matter of day's. Loraine Henshaw
Excellent company
Excellent company, nothing is too much bother and very efficient, claim was handled very quickly
The professionalism of Amy her…
The professionalism of Amy her knowledge and understanding of the claim I made made it so easy hassle and hassle free, if I could rate Amy more I would a pleasure to deal with from start to finish.
Thank you Amy
Amy was very professional and curious
Amy was very professional and curious. I explained that I had anxiety due to resent personal issue. She made me feel at ease and didn’t try to rush me when asking questions. When I rang to return her call she had made note on my claim that she would always take my call, so that I didn’t get stressed having to explain my situation again
I feel that she made my experience less stressful . Would recommend using this company to anyone
SBS house contents claim.
SBS insurance has very recently handled my home contents claim on behalf of Churchill Insurance.
The reason for this claim was very traumatic, and potentially life threatening, and Millie handled it all very professionally, but with tremendous empathy, she listened to my waffling the day after it happened, when I was very much in shock, she sympathised, but got straight on to sending the correct people out to survey and assess what needed replacing etc. They all came within 48 hours and were also gentle and caring.
I highly recommend this prompt and caring company.
Thanks again Milly (for the 100th time!)
Thank you so much for handling my…
Thank you so much for handling my claim. Katie Cox made everything so easy and guided me the process explaining everything to me. My claim was set within 24 hours. Amazing experience. Thank you.
Excellent thank you
Fatima was brilliant
Fatima was brilliant. She was able to sort our claim 895485 within 2 days.
Highly recommend the claims procedure
Michael
Michael, the person I spoke to, was very helpful and understanding. The process was efficiently handled.
Professional and helpful service
Vicki was professional and helpful throughout the process.
She explained my options clearly, and kept me informed at every stage.
At the start of each telephone conversation she checked that it was convenient to talk; I appreciate that.
My ring arrived when planned and it's lovely.
Thank you.
Super fast service
Super fast service, all made so easy by Daniel White.
Thanks
The Experience was painless and easy
The Experience was painless and easy , when they said they would phone back they did and the whole process took 24hrs . 10/10 from me
A very swift service
A very swift service. Was dealt with quickly and professionally by George. He explained all the stages very comprehensively and always ensured understanding. Claim dealt with and settled within 3 days. Completely exceeded expectations.
Dealing with Felix was a pleasure (…
Dealing with Felix was a pleasure ( reference 891681). He kept us up to date and pulled a rabbit out of the hat to get our item fixed in a short time scale .
Many thanks
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