Samuel Johnston Anmeldelser 

2 800
TrustScore 4.5 av 5

4,4

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I ordered two accessories for the Dune Silver Cross pushchair. Both items were delivered promptly and nicely packaged. Excellent prices too.

Vurdert til 5 av 5 stjerner

After looking around for the bugaboo butterfly 2 for some time, I found it on Samuel Johnston website for a great price, not only that but a further discount code was available to use. Free delivery... Vis mer

Vurdert til 5 av 5 stjerner

Good quality products, good customer service, willing to help and guide with pictures. I had some issues which wasn’t the companies fault however upon contacting them they have helped and resolved my... Vis mer

Vurdert til 1 av 5 stjerner

Not a good experience with this company I'm afraid. Having placed an order with my total visable on screen we were then charged alot extra. On speaking to them they said its bank charges and their web... Vis mer

Informasjon om virksomheten

  1. Babyutstyrsbutikk

Opplysningene stammer fra ulike eksterne kilder

Established in 1936 Samuel Johnston Ltd has been proudly providing baby goods for over 80 years. We have now grown to become Europe's leading online Nursery, Pram and Baby Equipment retailer. With our ever expanding range of over 80 top nursery brands we have absolutely everything you need for your new arrival!


Kontaktopplysninger

4,4

Enestående

TrustScore 4.5 av 5

3k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 20 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,4

Alle anmeldelser

(2 800)

109 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Excellent

Excellent. I ordered a Toniebox Set on the Thursday, it arrived from DPD Ireland to mainland UK on the Sunday. Brilliantly packaged . Absolutely brilliant service. Thank you

4. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Wrong colour car seat

I was sent a different colour car seat than was pictured and had to deal with unhelpful support who suggested that products may vary from the images which I can see they have said in other replies to reviews.
That does not met the legal requirement for product accuracy under the consumer rights act as the description AND images must be accurate.
Would not recommend as you may not receive what you order.

Edit after response:
There is nothing inaccurate about my review. We're in agreement that the Eclipse car seat I was sent did not match the images on the site. That is the car seat I purchased and did not receive. I didn't not want or ask for any other version of the seat. The hostility and inability to accept responsibility is wild from a business and customer support staff. I was asked to pay myself to send it back and after a ridiculous back and forth, it was only when I said I would make a complaint to the CCPC was I offered a return.

28. november 2025
Anmeldelse skrevet uten oppfordring
Logoen til Samuel Johnston

Svar fra Samuel Johnston

Hi there,

We’d like to correct a few inaccuracies in your review.

You ordered the Joie i-Prodigi in Eclipse, and the seat you received was also Eclipse. The only difference is that the new Eclipse design no longer includes the brown trim, which is why it looks slightly different from older stock. This is the current manufacturer-issued version of the colourway.

Because the previous batch had sold out, we actually upgraded you to the newer model at no extra cost — a gesture of goodwill, not an error.

At no stage were you refused a return. A full refund has been available from the beginning, and still is.

To reassure other customers:

The correct colour was supplied
The product was upgraded, not downgraded
The newer Eclipse trim is accurate and intentional
A return option has been open at all times

If you’d like to send the seat back, we’re more than happy to process this.

Thank you,
The Samuel Johnston Team

Vurdert til 5 av 5 stjerner

Helpful, informative staff

Called instore to get a car seat for my 7 week old baby. Was guided by staff members who were very informative and also helped install the car seat to ensure it fitted my car. Very helpful which would encourage me to return in future. Thank you.

29. november 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent service

Excellent service, I would not hesitate to recommend. I ordered a Mammas and Papas pushchair, the customer service and communication was outstanding and it was delivered to England within 48 hours.

26. november 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great service!

Called to check about stock of an item and got speaking to a really friendly man. He assured me the item was in stock. I had checked because it is sold out everywhere else. Ordered and got an extra 5% discount due to a code that pre populated on the website. Item was already discounted for Black Friday week. Free delivery and arrived within 2 days to ROI. Will be using the website again!

27. november 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Cybex Eos 2-in-1 Pram & Pushchair

I ordered the Cybex Eos 2-in-1 Pram & Pushchair which I found to be a very good deal as no other company gave me such a good price. The website is very easy to use so I had no issue. The delivery was quite fast as I received it two days after I ordered it. I built it to make sure I wasn’t missing anything and everything was perfect. Can’t wait to start using it!

27. november 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

No stock and issues with order arriving

I wouldn't order from this company again as I ordered a travel system at the start of October and it still hadn't arrived by the end of November despite the website saying the item was on stock and I ordered as an express delivery as well assuming I would receive the travel system fairly quickly. I wasn't made aware of any stock delays when placing the order. I chased for an update on my order after a few weeks of waiting and was told the travel system wasn't in stock but that it would be at the start of November and was told the courier was delayed. I still didn't receive anything in November and after chasing again at the end of November, I was told they were getting the stock in on the 4th December. At this point, I had lost any trust in the company and so requested a full refund which was actioned over the phone promptly.
The main issue I have is that I checked the website a few times including the day I cancelled my order and the website says the product is in stock and available so I think anybody ordering from this company needs to be very cautious as had I have been made aware of the stock issue, I wouldn't have placed my order. I also don't understand why they have such a stock issue as I rang up another company and was able to place the order and have the delivery dispatched on the same day and was told even if the product wasn't in stock, they receive new stock weekly so not sure what is going on with this company but I would avoid unless you don't mind waiting months for your order!

28. november 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great products and service

This was my first time purchasing from Samuel Johnston. I was impressed with their efficient service. They kept me informed at every stage of the process and gave me an update on the delivery. I would highly recommend buying from them

14. november 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

OUTSTANDING BUNDLE 5 #

We brought a huge bundle for our new grandchild....my son and daughter knew which mamas and papas system they wanted. They have said they are very pleased and definitely happy.
The store was amazing, the price was a no brainer amazing value for money with additional items that have saved extra.
The delivery was without a doubt so outstanding less than 24hrs to update and dispatch and delivery was within 48 hours to home.
Would strongly recommend others to look here !
Thank you you very much for supplying and opportunity of really great deals. So many savings!!!
Very happy.

4. november 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

We were in with my daughter in law …

We were in with my daughter in law looking a pram for our grand daughter that's due 20th December.
Nathan ( mullask warehouse ni )helped us he was fantastic he went into every detail couldn't ask for any one better .my mum also bought 3 piece nursery piece the only down side to it there wasn't much furniture but Nathan shows us the one online . Xx

1. november 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Cot-Bed Delivery

This was my first time ordering from Samuel Johnston. Purchased a Mamas & Papas cot-bed and it was delivered within two days! Delivery was also free which was a huge plus as most baby shops can charge between €30-€50 to deliver.
Pricing is also competitive, I saved approximately €50 by purchasing from Samuel Johnston instead of other baby shops. Definitely will purchase from Samuel Johnston again.

29. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Car seat

Bought a car seat, Graco turn2me. The price was a lot cheaper than other places and the delivery was very quick! Really impressed with the service and product

29. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Competitive prices and good delivery

Samuel Johnston offers really competitive prices compared to competitors. I was worried about delivery but there was no need to be! Even though it said, 7-10 day lead time, it was dispatched in a few days and arrived a few days later. The communication and tracking was great. Really good experience!

21. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great.customer service and after sales

Purchased a cybex travel bag for my cybex buggy really pleased with the product i had purchased two other items which i had to return wasnt a problem at all and the staff were.really helpful nothing was a problem and the detail they went into lovely staff I would highly recommend Samuel Johnston and going to order more baby products .

9. oktober 2025
Anmeldelse skrevet uten oppfordring

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