Sacoor Brothers Anmeldelser 

Dispite saying they ship overseas they don't ship to the uk apaprently. Why not juat say so..?🤔

Do not use!!! Listen to the reviews!! I bought a dress from the online store and I paid £15 for shipping it took a whole week to arrive and it was the WRONG DRESS!! I can’t return in store and I’ll have to pay for shipping who knows if I’ll get me money back

Eine Marke die der Meinung ist, Premium definiert sich lediglich über den Preis. Tolle Hemden, leider nach dem ersten Waschgang mit erheblichen Mängeln. Wäre alles halb so wild, wenn der Service reagieren würde. Mail 1: keine Reaktion, Mail 2: kein Reaktion, Mail 3: heftige Beschwerdemail, keine Reaktion. Unterirdisch und kann man sich heute schlichtweg nicht mehr leisten. deswegen ist die Marke für mich gestorben.

I went to sacoor brothers again and their shop keepers were very friendly and they helped me find what I wanted.

Very good customer support and very good prices

customer service does not exist for online shopping. keep away from buying online

No dia 23/02/2023 recebi a minha encomeda que continha um fato danificado (ref 14210168311718) e um colete demasiado largo (ref 14210811231767).
De imediato enviei um e-mail a pedir uma solução e questionar como procederer. Não me respoderam.
Por falta de resposta, no dia 27/02/2023 resolvi devolver a encomenda preenchedo o formulário próprio para o efeito e utilziando a mesma transportadora.
Até à presente data não fui contactado, nem os e-mails foram respondidos, nem devolveram a quantia paga.

Terribly disappointed with the customer service at Sacoor Brothers. I ordered an overcoat that came in the wrong size and now they are not responding to my emails.

This company provides amazing and stylish clothes I fully recommend it for everyone!

Atendimento pós venda ridiculamente lamentável minha roupa não foi entregue já fez sete meses além de falsas promessas de ajuste de roupas minha roupa não foi ajustado como prometido então,percebendo que não conseguem não voltaram á ligar puceram roupa de lado na verdade o que importa era vender já vendeu acabou o que se lixam, boa filosofía.

-BE CAREFUL WHEN BUYING ONLINE-

On 6th of April 2022 I made an order online. A few days later I received a parcel that belonged to another customer. I immediately informed Sacoor of the mistake and I had no reply for a few days. I then requested a refund and again, obtained no reply.

Consequently, I submitted a complaint to several Portuguese Consumer rights organisations while at the same time directly contacting the owners (the two Sacoor brothers) and the CEO in Europe. Promises of an instant refund were made but it wasn´t until repeated emails and escalating to other European Consumer Rights organisations that I finally received my refund 20 days later.

Their excuse was the Easter holidays, National holiday, and Paypal not working.

Online commerce is based in trust and reliability. If a customer can purchase 24/7, Public Holidays or not, a professional company should have Customer Care available those times too.

Given this shameful experience, I will not try to buy online again at Sacoor Brothers and I cannot recommend doing so.

I hope they can have an exercise of lessons learnt and be more appreciative of potential customers.

O apoio ao cliente e serviço de devolução online é uma farsa. Tentei contactar a linha de apoio por telefone (210046870) varias vezes e ninguém atende. Enviei um e-mail para o "customercare" e ninguém respondeu.
Só dá para fazer devoluções na loja, todo o resto que é anunciado e descrito no site é falso.

They have really good collection of clothing and various other goods,excellent quality and mostly gives sales,the company orginated from portugal.

completely recommend them