Rubberduck Bathrooms Ltd Anmeldelser 

843
TrustScore 4 av 5

4,1

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I’ve bought and used the Abacus wall board kit from Rubberduck before…it was so easy to use I bought it again for the other half of our bathroom. Great value for money plus peace of mind against leaks... Vis mer

Vurdert til 4 av 5 stjerner

Delivered on time, bad news bath was scratched and damaged. Advised rubberduck of problem, replacement Delivered next day no hassle. Everyone has problems sometimes but its how you respond which is... Vis mer

Vurdert til 5 av 5 stjerner

Thank you Rubberduck Bathrooms for a really good experience doing business with you Had to call support for assistance with ordering and Harvy was very helpful and made ordering easy and stress fr... Vis mer

Vurdert til 1 av 5 stjerner

We ordered a tile over tray as our customer wanted this particular finish, it arrived in the most appalling state and not because of the delivery driver, it would have been packaged like it. We use th... Vis mer

Informasjon om virksomheten

  1. Baderomsforhandlere

Om Rubberduck Bathrooms Ltd

Skrevet av virksomheten

Rubberduck Bathrooms is a small, family owned independent bathroom supplier.

Since 2006 we've provided our valued customers with a wide range of popular branded bathroom products, all at trade prices. Including brands such as Villeroy & Boch, Scudo, Multipanel, Abacus, Roman, Jaquar & many more.

We specialise in full bathroom suites, bathroom wall panels, shower trays, shower enclosures, bathroom furniture, bathroom radiators, wet rooms and much much more.

We sell online across the entire UK with showrooms and trade desks in the Redcar & Middlesbrough area, you can pop down and have a chat with the team too!


Kontaktopplysninger

4,1

Bra

TrustScore 4 av 5

843 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

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Har svart på 50 % av de negative anmeldelsene sine

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,1

Alle anmeldelser

(843)

160 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Rubber duck equivocated about a heavy…

Rubber duck equivocated about a heavy shower part which had complicated measurements. My builder agreed with me re the description of the item but an incorrect unit was sent. Happy to take my money but when a problem arose it was like looking into the eyes of a stranger. Awful experience. They were obtuse & robotic in their responses & expected me to pay postage. The operative acted insulted and injured when challenged. When I said they had lots of bad reviews on Trust Pilot the operative replied smugly "We've got good ones too" Risible, lax & cursory customer service. Conclusion?
Avoid.

12. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Refund not issued

I ordered a wall channel for my wet room shower glass to slide into. The item never arrived on time or at all really. So I cancelled the order and my refund still has not come back after nearly 3 weeks

14. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Rubberduck Bathrooms Ltd

Hi Ron,

Thank you for taking the time to leave your feedback.

We’re sorry to hear the wall channel didn’t arrive in good time. If your refund has not arrived, please don't hesitate to reach out to our customer service team who will be able to update you on this.

Kind regards,
Rubberduck Bathrooms

Vurdert til 3 av 5 stjerner

As said before

As said before
All very good
Except delivery very slow and you pay extra.

15. april 2026
Logoen til Rubberduck Bathrooms Ltd

Svar fra Rubberduck Bathrooms Ltd

Hi Linda,

Thank you for your feedback and for the positive comments about our service and goods!

We’re sorry to hear the delivery was slower than expected. As we use a third-party courier, delays can sometimes occur and we apologise for the inconvenience this caused.

We’ll pass your comments on to our team so we can continue to improve our delivery performance.

We really appreciate you taking the time to leave this review.

Kind regards,
Rubberduck Bathrooms

Vurdert til 1 av 5 stjerner

They don't refund you - beware!

They show items for sale that are not in stock, then tell you that you have to wait for it. If you then cancel the order they do not refund you, even though they keep telling you they will. Have had to raise a chargeback on my card to get my money back, still in progress...

Edit: Have read Rubberduck's reply. Its not the fact its not in stock its the fact you still haven't refunded me 6 weeks after the purchase that's the problem!

You even sent me emails saying "you have been refunded" which were complete lies. Well the credit card company is dealing with it now.

17. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Rubberduck Bathrooms Ltd

Hi Ben,

Thank you for your feedback.

We’re sorry to hear about the issues with your order. The item was showing as in stock with our supplier at the time of your order.

We were notified the following day that it was actually out of stock, and we understand this caused frustration.

Apologies for any inconvenience this has caused.

Kind regards,
Rubberduck Bathrooms

Vurdert til 1 av 5 stjerner

AVOID!!

AVOID!!! Bath panel completely damaged in 3 places. Refused to help, take accountability or provide any refund as I didn’t report it within 24 hours. Never heard anything like it. Rude and would avoid at all costs as they have zero care for their customers.

22. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til Rubberduck Bathrooms Ltd

Svar fra Rubberduck Bathrooms Ltd

Hi Reece,

Thank you for taking the time to leave your review. We’re sorry to hear that your bath panel arrived damaged and that your experience with us hasn't been great.

We require prompt notification of any damage (ideally within 24-48 hours of delivery) so we can quickly organise a replacement or refund. This helps us to resolve issues while the details are fresh and reduces uncertainty around the cause of the damage.
Unfortunately, without early notification it becomes difficult for us to proceed with a claim.

Kind regards,
Rubberduck Bathrooms

Vurdert til 5 av 5 stjerner

I have had nothing but excellent help…

I have had nothing but excellent help and support from this team and company. I needed help after messing up an order and nothing has been too much trouble to get me sorted out. The delivery has been well organised and the ordering and payment process is easy. I wish o had more bathrooms !

22. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

This company provides great customer…

This company provides great customer service. I have spoken with Nick, both in person and via email several times. Having no experience of shower panels, he has spent time, explaining and advising how to fit these, and emailed detailed instruction.

3. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Bath and Shower Screen Purchase

I had been searching for a supplier of a certain size and make of bath and Rubberduck seemed to have the one required. After a few e-mails the deal was done,and was delivered at the time and date that was agreed.Very good service and price.

13. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I ordered this ‘bum gun’ a few weeks…

I ordered this ‘bum gun’ a few weeks ago, and it has finally been fitted today. The parcel arrived promptly, well packaged. It is good quality and has good pressure…does exactly what it says on the tin. I’m very pleased. A from Poole

4. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Brilliant company

Brilliant company, certainly saved the day day for me and at no charge. Not many company's do that these day's. Thankyou so much.

20. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent service

Excellent service. Odered online and the following day someone rang me to confirm the order and it was delivered to me in 3 days.
Thank you Rubberduck Bathrooms.

20. mars 2026
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

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