I’ve bought and used the Abacus wall board kit from Rubberduck before…it was so easy to use I bought it again for the other half of our bathroom. Great value for money plus peace of mind against leaks... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Delivered on time, bad news bath was scratched and damaged. Advised rubberduck of problem, replacement Delivered next day no hassle. Everyone has problems sometimes but its how you respond which is... Vis mer
Thank you Rubberduck Bathrooms for a really good experience doing business with you Had to call support for assistance with ordering and Harvy was very helpful and made ordering easy and stress fr... Vis mer
We ordered a tile over tray as our customer wanted this particular finish, it arrived in the most appalling state and not because of the delivery driver, it would have been packaged like it. We use th... Vis mer
Informasjon om virksomheten
Om Rubberduck Bathrooms Ltd
Skrevet av virksomheten
Rubberduck Bathrooms is a small, family owned independent bathroom supplier.
Since 2006 we've provided our valued customers with a wide range of popular branded bathroom products, all at trade prices. Including brands such as Villeroy & Boch, Scudo, Multipanel, Abacus, Roman, Jaquar & many more.
We specialise in full bathroom suites, bathroom wall panels, shower trays, shower enclosures, bathroom furniture, bathroom radiators, wet rooms and much much more.
We sell online across the entire UK with showrooms and trade desks in the Redcar & Middlesbrough area, you can pop down and have a chat with the team too!
Kontaktopplysninger
High Street, TS10 3DD, Redcar, Storbritannia
- 01642 913 727
- contact@rubberduckbathrooms.co.uk
- www.rubberduckbathrooms.co.uk
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 50 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Best price for what I wanted
Best price for what I wanted. It was cheaper than the same items last year.
There was an issue with the delivery, but this was expedited by the helpful customer services
Rubber duck equivocated about a heavy…
Rubber duck equivocated about a heavy shower part which had complicated measurements. My builder agreed with me re the description of the item but an incorrect unit was sent. Happy to take my money but when a problem arose it was like looking into the eyes of a stranger. Awful experience. They were obtuse & robotic in their responses & expected me to pay postage. The operative acted insulted and injured when challenged. When I said they had lots of bad reviews on Trust Pilot the operative replied smugly "We've got good ones too" Risible, lax & cursory customer service. Conclusion?
Avoid.
Sent all the correct information over…
Sent all the correct information over company sent out the wrong part twice then decided to ignore me after trying to put the blame on me and we’re not accept return postage or refund
Good price
Good price
Good website to order online
Good delivery
Prompt service
Good value
Good communication
👍👍
Refund not issued
I ordered a wall channel for my wet room shower glass to slide into. The item never arrived on time or at all really. So I cancelled the order and my refund still has not come back after nearly 3 weeks

Svar fra Rubberduck Bathrooms Ltd
As said before
As said before
All very good
Except delivery very slow and you pay extra.

Svar fra Rubberduck Bathrooms Ltd
They don't refund you - beware!
They show items for sale that are not in stock, then tell you that you have to wait for it. If you then cancel the order they do not refund you, even though they keep telling you they will. Have had to raise a chargeback on my card to get my money back, still in progress...
Edit: Have read Rubberduck's reply. Its not the fact its not in stock its the fact you still haven't refunded me 6 weeks after the purchase that's the problem!
You even sent me emails saying "you have been refunded" which were complete lies. Well the credit card company is dealing with it now.

Svar fra Rubberduck Bathrooms Ltd
very efficient and flexible changing…
very efficient and flexible changing items and giving advice
AVOID!!
AVOID!!! Bath panel completely damaged in 3 places. Refused to help, take accountability or provide any refund as I didn’t report it within 24 hours. Never heard anything like it. Rude and would avoid at all costs as they have zero care for their customers.

Svar fra Rubberduck Bathrooms Ltd
I have had nothing but excellent help…
I have had nothing but excellent help and support from this team and company. I needed help after messing up an order and nothing has been too much trouble to get me sorted out. The delivery has been well organised and the ordering and payment process is easy. I wish o had more bathrooms !
This company provides great customer…
This company provides great customer service. I have spoken with Nick, both in person and via email several times. Having no experience of shower panels, he has spent time, explaining and advising how to fit these, and emailed detailed instruction.
Bath and Shower Screen Purchase
I had been searching for a supplier of a certain size and make of bath and Rubberduck seemed to have the one required. After a few e-mails the deal was done,and was delivered at the time and date that was agreed.Very good service and price.
everything was amazing except for the…DELIVERY
everything was amazing except for the delivery, which is not the suppliers fault, they left the pallet on the pavement and called me after they had left, luckily i had help to move it. HOW EVER , the service from beginning to end was a pleasure and a charming experience, HIGHLY RECOMEND
Absolutely brilliant
Absolutely brilliant,
I found Rubberduck bathroom and was impressed with what they had and the price is very good,
I will buy again from this company
Love these bath panels
Love these bath panels. Easy to fit, strong and good looking and don't suffer from water damage. Delivered in 2 days. Fantastic.
I ordered this ‘bum gun’ a few weeks…
I ordered this ‘bum gun’ a few weeks ago, and it has finally been fitted today. The parcel arrived promptly, well packaged. It is good quality and has good pressure…does exactly what it says on the tin. I’m very pleased. A from Poole
Brilliant company
Brilliant company, certainly saved the day day for me and at no charge. Not many company's do that these day's. Thankyou so much.
Excellent service
Excellent service. Odered online and the following day someone rang me to confirm the order and it was delivered to me in 3 days.
Thank you Rubberduck Bathrooms.
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