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RockHer Haute Jewels Anmeldelser 

236
•
TrustScore 5 av 5

4,9

Smykkeforretning
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Se hva andre synes

Vurdert til 5 av 5 stjerner

I purchased for my gf Alicia, they are beautiful! I hope to take for evaluation ASAP! But to my eye/and hers they are stunning!! I was tad disappointed the pearl earrings we discussed when I was... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Rockher customer service was amazing, my lady loved her new ring. We were able to pick the perfect setting and diamond. It was great being able to pick the diamond and design know it will be custom ma... Vis mer

Vurdert til 5 av 5 stjerner

The team at RockHer is outstanding. They answered all my questions and delivered the ring(s) to me ahead of schedule. They were patient with me and very accommodating to my inquiries and constant pest... Vis mer

Vurdert til 5 av 5 stjerner

Best customer service and selection of anywhere I looked... We spent a couple hours picking out a diamond. Turns out that someone else picked out the exact diamond that I did and had purchased it a fe... Vis mer

Informasjon om virksomheten

  1. Smykkeforretning
  2. også i
  3. Diamantforhandler
  4. Smykkedesigner

Om RockHer Haute Jewels

Skrevet av virksomheten

Est. 2014 · Direct-to-Consumer Fine Jewelry · Los Angeles

Every Ring is Custom Made.
Every Diamond is Chosen.

Manufacturer. Gemologist. Yours.

We don't sell rings off a shelf. Every engagement ring at RockHer is custom manufactured — designed around your diamond, your vision, and your budget.

RockHer is a direct-to-consumer fine jewelry manufacturer based in Los Angeles. Since 2014, we've crafted thousands of engagement rings, wedding bands, and diamond pieces — all made to order, with no retail markups, no middlemen, and no compromise on quality.

Our team of graduate gemologists and jewelry designers works directly with you through detailed consultations — giving you the expertise of a high-end jeweler without the high-end retail price. We specialize in natural and lab-grown diamonds, and we build every ring from scratch in gold and platinum to your exact specifications.

Custom Manufacturing

Every ring is built to order from scratch. Your setting, your diamond, your specs — no compromises.

Direct Pricing

We're the manufacturer. No retail chain, no showroom overhead. You pay what things actually cost.

Graduate Gemologists

Real expertise, not sales scripts. Our team knows diamonds at a technical level and will tell you the truth.

Natural & Lab-Grown

We work with both, without bias. We'll help you find the diamond that's right for you — not for our margin.

Proprietary Technology

Meet ROSI — The World's First AI Diamond Intelligence

ROSI analyzes thousands of diamonds in real time — scoring cut quality, light performance, and value — so you can see exactly why one diamond outperforms another at the same price. No guesswork. No pressure. Just clarity.

Ready to design your ring?

RockHer.com

The RockHer Promise

Custom-made fine jewelry, ethically sourced diamonds, and a 40-day return policy — backed by a manufacturer who stands behind every ring we build.

Every RockHer engagement ring is custom manufactured to order using 3D design technology, so you get exactly what you envisioned — not something pulled from a shelf. We use only ethically sourced natural and lab-grown diamonds, crafted in 100% recycled gold and platinum. Every order arrives in premium packaging worthy of the moment. Not in love with it? We offer a free 40-day return policy — longer than most fine jewelry retailers. We build rings we're proud of, and we back them up.

Kontaktopplysninger

4,9

Enestående

TrustScore 5 av 5

236 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,9

Alle anmeldelser

(236)

19 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 5 av 5 stjerner

Gorgeous!

Quick. Reliable, friendly, caring customer service.
Very satisfied with our purchase.

12. april 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Best service I’ve ever had

Best service I’ve ever had. They made a custom setting for an engagement ring and provided me with a gorgeous temp ring to use for the proposal!

6. april 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great site and Great product

Great customer service and website was easy to navigate. Saved me a trip to the jeweler and most of all the wife was extremely happy with her bracelet. Thank you guys for making this a hassle free experience!

5. april 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

awesome design, awesome quality, awesome service

Rockher customer service was amazing, my lady loved her new ring. We were able to pick the perfect setting and diamond. It was great being able to pick the diamond and design know it will be custom made. It also beat any price of any local jeweler. We will definitely use their services again for other jewelry needs in the future. Highly recommended.

19. mars 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

RockHer has great customer service!

RockHer had great customer service that kept me updated on the entire process and answered any questions I had. I had my custom ring in less than two weeks! It looks amazing!

6. mars 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I didn’t like the earring and I email…

I didn’t like the earring and I email to return but the customer service never get back to me

26. februar 2019
Anmeldelse skrevet uten oppfordring
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Svar fra RockHer Haute Jewels

Hi Kim,

We are very sorry for the trouble you had with our email system, we did find the contact form case that was opened and we are working as fast as we can to remedy the error we can now clearly see. Teri, in our customer service department will be emailing you the return label today and will absolutely issue the full refund as soon as the earrings are back. We are very very sorry that your original email was missed. Thank you for leaving your feedback with Trustpilot, it really does help us improve our service.

Vurdert til 5 av 5 stjerner

Highly recommend!

Worked over the course of a month during the holidays with the Rockher crew. The experience was really awesome and their team was very helpful and communicative. Would recommend to family/friends. Dont usually leave reviews but I was impressed with Rockher's commitment.

18. februar 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I love my ring!

I am so happy with my ring! And I couldn't ask for better customer service, these guys (and girls) are great! Especially Tracy. She went above and beyond to help me and make sure I was happy. And one night when I was having technical difficulties with my devices, she stayed online with me way passed business hours. I think t was passed 8pm when I was finally able to complete my order. Anyway my ring is GORGEOUS and I am sure I won't be shopping anywhere else for jewelry. Thanks guys.

12. februar 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Finding Love Again

I had pretty much accepted that I'd be alone, but then I met her and fell in love. I looked for a ring but could never find the right one. I decided I would design one, but figured I couldn't afford it. After talking with Shawn, I realized it was possible! Shawn and the whole design team were very helpful and communicated well as we talked about designs. They understood how important this was, and worked with me to make a one of a kind ring. I wanted it to be as truly special as she is. RockHer made this possible. Shawn, Teri, and Team were excellent! I'll be getting our wedding bands from them as well. They are awesome!!!

4. februar 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

The best experience I could have had.

Some background: I live in South Korea, with the woman of my dreams. Almost 7 years after we first met, I thought it was time to take our relationship to the next level. I started my search for the perfect ring. I looked locally, in stores and online, for a ring that checked all my boxes. Since you're here reading this, you can guess what my conclusion was.

I widened my net a little bit and stumbled upon RockHer. I found a ring style that I thought she'd love, and I found a great diamond that met my specs and budget.

I reached out to the people at RockHer to inquire about their international shipping policies. Sure they could ship to Korea, fully insured, no worries. I couldn't redeem a particular coupon that they were offering at the time, so they gave me a crazy-good shipping deal instead.

Money isn't the point of all of this (Okay, who am I kidding?!), but I ended up paying 30% less than I would have if I had bought locally, AND I got a ring that she and I are both actually happy with.

This would have been a five-star experience even if she didn't say yes.

2. februar 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Amazing Experience - Again

This is my second major purchase from RockHer and their customer service was just as excellent as my first experience with them.

Highly recommended to anyone in the market for a ring!

29. januar 2019
Anmeldelse skrevet uten oppfordring

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