John Anderson was great.
Responsive, diligent, knowledgeable

Stunning piece of jewelry!!! Would absolutely order from here again.

I had such a great experience with RockHer. Buying diamonds online can feel a little intimidating, but John made the entire process feel personal, transparent, and genuinely reassuring. He took the time to answer all of my questions, sent me the individual IGI reports and 360° videos, and personally selected a beautiful pair of diamonds that actually exceeded the specifications of what I originally ordered.

What stood out most was how much care went into getting the pair right. I never felt rushed or pressured, and I really appreciated being able to review everything and feel completely confident before the earrings went into fabrication. John and Angie also kept me updated throughout the process and made everything from selection through delivery incredibly smooth.

The earrings turned out absolutely beautiful, and I couldn’t be happier with them. The level of attention and personal service made this feel like a much more special purchase than simply ordering jewelry online. I would absolutely buy from RockHer again and recommend them to anyone looking for beautiful diamonds and genuinely thoughtful service.

Choosing, Ordering, and purchasing through this company was straightforward and clear!! Was VERY impressed with the packaging, and shipping process!! I am definitely going to be making future purchases from them!! Very, very satisfied!!!

John is an artisan making beautiful jewelry for extremely good value. For the same money other companies are charging, RockHer provided gem matching when buying pairs like the earrings I purchased, IGI certification, better color, better clarity, minimum Ideal cuts, and personal contact with the gem master himself. There is no other service that compares.

Ordered diamond stud earrings from RockHer, and John made the process feel personal rather than transactional. He personally reviewed my order, corrected an error from their chat assistant, walked me through backing options with real expertise, and gave honest sizing advice instead of pushing the bigger option. When they arrived, they were even more beautiful than expected — perfectly matched and brilliant. This is what personalized service should look like.

Easy
Quick responses
Helpful
Competitively priced
Great products

The help was great and nice. It is particularly hard to determine color from a computer screen. The only “flaw” is that a gemstone described as “intense pink” was actually very very pale pink under artificial lights and very pale pink in sunlight. The stone was well cut and symmetrical so I decided to keep it and find other ways to intensify the color by getting ideas from AI.

As is expected, the jewery was pristine, and packed well, my wife really liked the piece. Support was responsive, and moved timelines to accomidate my asks.

Earrings are gorgeous! Excellent price and excellent customer service!

Communication was good. Ring came out gorgeous.

Great follow-up email service. Very quick to respond and super helpful!

The ring showed up fast and looked even better in person!

Shipping time was great! Enjoyed how the diamond was presented and packaged.

straight forward ordering process and shipping. Quality product.

Great experience! I was sent an email about my order that they did not like the stones they were sent ,so they were informing me my shipment would be sent once their standards were met.Great service!

Beautiful ring! Loved the ongoing updates on the progress of my ring!

Great experience and beautiful ring

After reading reviews, I was torn whether or not to work with this online company with such a high dollar item but I am THRILLED that I did! The team actually custom made my ring thicker for me per my request to achieve the look I wanted and to accommodate the size diamond I wanted. The diamond is SO beautiful, the communication through the process was beyond what ifs warranted and I had LOTS OF QUESTIONS. If I could give them a higher score I would.

I recently ordered a custom pear-shaped diamond ring, and I couldn’t be happier with the entire experience! From the start, John was incredibly patient and helpful, guiding me through every detail of planning the perfect setting for my 7ct pear diamond. It took about a month to finalize everything, and I’ll admit I can be a little indecisive, but John and his team never rushed me they made the process easy and enjoyable.

When the ring arrived in less than two weeks! , I was absolutely blown away. It’s truly breathtaking beyond anything I could have imagined. The craftsmanship, attention to detail, and overall quality are unmatched. Not only that, but the prices are unbeatable compared to anywhere else I looked.

A huge thank you to John and the entire team for bringing my dream ring to life. I’m so grateful for your hard work and dedication. This ring is everything I wanted and more!