Richer Sounds - Plymouth Anmeldelser 

2 276
TrustScore 5 av 5

5,0

Beliggenhet

Bytt filial

87-89 Exeter Street, PL4 0AH Plymouth, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

⭐⭐⭐⭐⭐ Fantastic service at the Plymouth Exeter Road branch!I recently visited the branch to purchase some interconnection cables and was served by Yang. He mentioned he was new to the sales team, but... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Very helpful assistant in the shop, delivery arrived on time and received a phone call to advise us that it had arrived in the shop. Excellent price given with the additional VIP voucher. Would defin... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I needed a new 10m, HDMI cable and like trying to pick a toothpaste of a supermarket shelf found it a bit confusing! One 'phone call later and I was very satisfied that I had ordered the right one,... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Polite, well informed, friendly, helpful staff who clearly enjoy their work. Competitively priced quality product making this store my one stop shop for my AV requirements. Only suggestion for the fut... Vis mer

Selskapet har svart


Informasjon om virksomheten

  1. Hi-fi-butikk
  2. Elektronikkbutikk
  3. TV-butikk

Skrevet av virksomheten

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktopplysninger

  • 87-89 Exeter Street, PL4 0AH, Plymouth, Storbritannia

  • 0333 900 0047

5,0

Enestående

TrustScore 5 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

5,0

Alle anmeldelser

(2 276)

25 054 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

In store purchase.

Josh was fab, really helpful and knowledgable and approachable … thank you . The product is amazing … I love it.

9. juni 2026
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Svar fra Richer Sounds - Plymouth

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Vurdert til 5 av 5 stjerner

Very quick and favourable resolution of issue.

I was sent an earlier version of the product I ordered (mojo2 2025 rather than the 2026 version). The spec was different. The branch manager quickly offered a discount that was acceptable. I’m very happy with my purchase.

9. juni 2026
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Svar fra Richer Sounds - Plymouth

Thanks for your feedback, great to read you were happy with our service.

Vurdert til 5 av 5 stjerner

We went in to our local Richer Sounds

We went in to our local Richer Sounds here in Plymouth to take a look at the Sonos ER 100 smart speaker. We were expertly assisted and given plenty of space and time to consider before making a choice without any sense of pressure to make a decision or a purchase.
For these reasons and because the speaker impressed us, we went ahead and bought one.

9. juni 2026
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Svar fra Richer Sounds - Plymouth

Thank you for your 5 star review!

Vurdert til 3 av 5 stjerner

90% good

The whole buying process was the usual high standard that i have experienced with Richer Sounds. My issue is that i cant get the item to work as i'd hoped. I am trying to source other bits of kit to allow the item to oparate.

8. juni 2026
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Svar fra Richer Sounds - Plymouth

Thanks for leaving us a review, whilst I'm really pleased the store experience was to our usual high standards I'm sorry that you're having problems with the new purchase of course.

I will arrange for our customer service team to get in touch and help resolve this, if I can be of any more help in the meantime do get in touch..

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

Vurdert til 5 av 5 stjerner

Great customer service

Your customer service has always been great.
The staff are quite knowledgable and always helpful.
Ive been buying TV, stereos, speakers, sound bars, subs, etc from you for over 3 decades now and long may it continue.
Your pricing is always good and so is your delivary service.

3. juni 2026
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Svar fra Richer Sounds - Plymouth

Thank you for your wonderful feedback

Vurdert til 5 av 5 stjerner

Second LG tv from Richer Sounds

Second LG tv from Richer Sounds, great knowlegeable service, pleasure from start to receipt

3. juni 2026
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Svar fra Richer Sounds - Plymouth

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Vurdert til 5 av 5 stjerner

Richer Sounds raise the bar…

Yet again Richer Sounds raise the bar in retail standards. Exceptional customer service, value, advice, delivery.
Faultless in every respect.
Can't wait to need something they sell again - it's a joy to shop there, at the shop or online, I will never be persuaded to buy anything I can buy from them from one of the faceless retail giants
*SUPPORT YOUR LOCAL RICHER SOUNDS!*

1. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Richer Sounds - Plymouth

Thanks for your 5 star review, we look forward to seeing you again next time

Vurdert til 5 av 5 stjerner

Great Business

I have always found the staff helpful, friendly and seriously experienced to deal with your purchase, they are non-pressurising allowing you to browse at your leisure to come to a purchase decision of your own accord. I always head to richer sounds if in need of anything because I love Richer Sounds because the price is often cheaper than elsewhere.

25. mai 2026
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Svar fra Richer Sounds - Plymouth

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Vurdert til 5 av 5 stjerner

Excellent service

Price was competitive, communication regarding my order was excellent. Staff were polite, friendly and knowledgeable.

21. mai 2026
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Svar fra Richer Sounds - Plymouth

Thanks for your feedback, great to read you were happy with our service.

Vurdert til 5 av 5 stjerner

Really pleased with both product and service.

I had previously bought a refurbished receiver that didn’t work and caused me a lot of problems. The receiver from R/S did exactly what I was promised, delivering 7.1 Dolby and supporting other devices. When I had questions, they were answered punctually and in a manner that I understood. I couldn’t be more pleased.

18. mai 2026
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Svar fra Richer Sounds - Plymouth

Thanks for your feedback, great to read you were happy with our service.

Vurdert til 5 av 5 stjerner

Easy company to deal with

Purchased a turntable in the clearance sale. Got a good deal for a nice turntable. Turntable came within two days and was easy to set up and start playing my vinyl. Dealt with Josh who was quick to answer my queries and made the purchasing process very easy

18. mai 2026
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Svar fra Richer Sounds - Plymouth

Thanks for your feedback, great to read you were happy with our service.

Vurdert til 5 av 5 stjerner

Doing everything right

Doing everything right. Very happy with attention, service and excellent fitting of tv the same day as purchased. Very happy customer.

18. mai 2026
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Svar fra Richer Sounds - Plymouth

Thanks for your 5 star review, we look forward to seeing you again next time

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