⭐⭐⭐⭐⭐ Fantastic service at the Plymouth Exeter Road branch!I recently visited the branch to purchase some interconnection cables and was served by Yang. He mentioned he was new to the sales team, but... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Very helpful assistant in the shop, delivery arrived on time and received a phone call to advise us that it had arrived in the shop. Excellent price given with the additional VIP voucher. Would defin... Vis mer
Selskapet har svart
I needed a new 10m, HDMI cable and like trying to pick a toothpaste of a supermarket shelf found it a bit confusing! One 'phone call later and I was very satisfied that I had ordered the right one,... Vis mer
Selskapet har svart
Polite, well informed, friendly, helpful staff who clearly enjoy their work. Competitively priced quality product making this store my one stop shop for my AV requirements. Only suggestion for the fut... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Kontaktopplysninger
87-89 Exeter Street, PL4 0AH, Plymouth, Storbritannia
- 0333 900 0047
5,0
Enestående
2k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I have used Richer Sounds for over 40…
I have used Richer Sounds for over 40 years, I have visited our Plymouth branch also made purchases on line, and never had anything to complain about.
Thanks to Richer Sounds I successfully upgraded my entertainment systems over the years with the upmost care and consideration a company could give.
I still remember my first visit buying a sound system for my first house, a sat in a room within the shop of our Plymouth branch and felt like royalty trying different systems to suit my needs.
And nothing has changed.
Thank you Richer Sounds for everything,.
I wish you all the best.
Kindest regards Chris CSF
14. mai 2026
Svar fra Richer Sounds - Plymouth
Thank you for your 5 star review!
Excellent service
Excellent service. Jamie was very informative,polite and very helpful
24. april 2026
Svar fra Richer Sounds - Plymouth
Thanks for your feedback, great to read you were happy with our service.
Very good experience
Very good experience, left to browse and then great help when required.
Would definitely purchase again from this store.
8. mai 2026
Svar fra Richer Sounds - Plymouth
Thank you for your wonderful feedback
Friendly & informative staff.
7. mai 2026
Svar fra Richer Sounds - Plymouth
Thanks for your feedback, great to read you were happy with our service.
Jamie from the Plymouth store was…
Jamie from the Plymouth store was extremely helpful and managed to pair me with a fantastic record player. I greatly appreciate the help.
7. mai 2026
Svar fra Richer Sounds - Plymouth
Thanks for your feedback, great to read you were happy with our service.
Recommend Plymouth branch
Jay and Josh were very supportive and understand my needs. After two demo sessions ended up with Onkyo a50 and Dali opticon 6mk2. They're great! The best money spent in my life.
Highly reccomend richer sounds Plymouth.
1. mai 2026
Svar fra Richer Sounds - Plymouth
Thanks for your great feedback and for supporting local business.
Svar fra Richer Sounds - Plymouth
Thank you for your 5 star review!
I have given Richer Sounds 5 stars…
I have given Richer Sounds 5 stars because that’s what they deserve.
VIP experience is fantastic, being able to collect my new TV and Soundbar whilst the shop is closed to the general public is a nice touch.
6 year warranty included what’s not to like?
Great customer service .
2. mai 2026
Svar fra Richer Sounds - Plymouth
Thank you for your wonderful feedback
fabulous staff with good technical…
fabulous staff with good technical knowledge and advice at a great price,with great service.
29. april 2026
Svar fra Richer Sounds - Plymouth
Thanks for your 5 star review, we look forward to seeing you again next time
Excellent customer service from Jamie…
Excellent customer service from Jamie at the Plymouth branch. Excellent knowledge on tv’s and made my experience there great. Purchased a tcl tv and I am over the moon with it. Will definitely be purchasing more items from there and would highly recommended them to family and friends
1. mai 2026
Svar fra Richer Sounds - Plymouth
Thanks for your feedback, great to read you were happy with our service.
The best customer service ever
The best customer service ever. Jamie answered emails (all 30 of them) in minutes, even on the weekend. Sorted any questions, and arranged for free collection (and redelivery) when a problem arose. They even gave me another 10% off, as a sale began while I was waiting for the repair. Brilliant!
25. april 2026
Svar fra Richer Sounds - Plymouth
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
A satisfied customer
Arranged a time for a demonstration of a high fi. The listening room was set up with the items which I wanted to hear. Staff were helpful and knowledgeable and were able to supply what I required from stock. A very pleasant experience
1. mai 2026
Svar fra Richer Sounds - Plymouth
Thanks for your kind review, we look forward to your next visit.
Svar fra Richer Sounds - Plymouth
Thank you for your wonderful feedback
very helpful and friendly staff
30. april 2026
Svar fra Richer Sounds - Plymouth
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Easy on line ordering and collection
Easy on line ordering and collection
Staff contacted me to advise TV had arrived, very helpful instore and helped carry it to car
29. april 2026
Svar fra Richer Sounds - Plymouth
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Delivery very fast
Delivery very fast , plugged in after wall mounting, all good . Great price !
30. april 2026
Svar fra Richer Sounds - Plymouth
Thanks for your kind review, we look forward to your next visit.
Five start from all angles
I've used Richer Sounds 10 yrs ago to source amp & speakers so when I needed another pairing I went to them again. Jamie answered my initial queries and because he was so knowledgeable and courteous I proceeded to place my order with him. New amp, new speakers and some necessary add-ons. It all arrived in two days, competitively priced and exactly what I needed. Plus, this business is owned by employees so I haven't even tried going somewhere else. Five stars from any angle.
29. april 2026
Svar fra Richer Sounds - Plymouth
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Brilliant customer service couldn't…
Brilliant customer service couldn't have been more helpful
25. april 2026
Svar fra Richer Sounds - Plymouth
Thank you for your wonderful feedback
Very friendly and polite salesperson…
Very friendly and polite salesperson called Jamie, he was also very helpful in choosing the products that i needed. Thanks Derek Ayson.
23. april 2026
Svar fra Richer Sounds - Plymouth
Thank you for your 5 star review, it’s lovely to read your comments.
Exelent service, trusted retailer
Always happy to help customers. Knowledgeable and helpful
Always go back to richer sounds
16. april 2026
Svar fra Richer Sounds - Plymouth
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.