Adrian, the store manager was a calm character, zero hard sell and just helped me make choices I'm still very happy with. I got to try the equipment I was interested in without being rushed. My first... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
People are your strength but you need better systems. Jeff from telesales gave me a fairly good offer on a higher shelf CD player but when sent a link to pay, after my bank's block on the card re... Vis mer
Selskapet har svart
Excellent service from Richer Sounds Manchester. Matt was brilliant from start to finish—friendly, knowledgeable and genuinely interested in helping me choose the right record deck, without any pres... Vis mer
Selskapet har svart
Very good service and a good price for the two T.V's Ryan from the Deansgate branch was brilliant in helping us he was polite understanding and genuinely happy for us, the tv's are really great with... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Kontaktopplysninger
268 Deansgate, M3 4JB, Manchester, Storbritannia
- 0333 900 0086
4,9
Enestående
1k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
All the staff were amazing at the…
All the staff were amazing at the Manchester City branch- thank you
27. desember 2025
Svar fra Richer Sounds - Manchester
Thanks for your kind review, we look forward to your next visit.
Helpful staff and handy for collecting…
Helpful staff and handy for collecting orders.
27. desember 2025
Svar fra Richer Sounds - Manchester
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Genuinely one of the best shop…
Genuinely one of the best shop experiences I’ve ever had. Both Shiv and Ryan went above and beyond to help me with my query and just were so helpful and kind! I think Richer Sounds may save the high street with this level of customer service! Would give more stars if possible
31. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Richer Sounds - Manchester
Thanks for your great feedback and for supporting local business.
Incredible service
Incredible service from start to finish. Loved using the "find me a clearance bargain" feature on the website. Got my item in less than 24 hours. Couldn't have wished for better!
22. desember 2025
Svar fra Richer Sounds - Manchester
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
All round good!
Good website, good click and collect service, excellent in-person experience
15. desember 2025
Svar fra Richer Sounds - Manchester
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Ordered via phone on Monday received TV…
Ordered via phone on Monday received TV on Tuesday, never got the guys name that answered the phone but amazing service
15. desember 2025
Svar fra Richer Sounds - Manchester
Thanks for your great feedback and for supporting local business.
Excellent customer service by the Deansgate Team (Sam)
Excellent customer service by the Team at Deansgate, in particular by Sam, explained the spec of the soundbar in thorough detail and provided me with a cost effective solution as well. Over and above service by Sam, Will always look to purchase with RS for any entertainment tech.
21. desember 2025
Svar fra Richer Sounds - Manchester
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
I have been shopping in this store for…
I have been shopping in this store for a few years, the service is very personal and they have an insane amount of experience. The store manager Sam is great and always willing to help. Highly recommended.
21. desember 2025
Svar fra Richer Sounds - Manchester
Thanks for your great feedback and for supporting local business.
Honest straightforward advice without…
Honest straightforward advice without sale patter bable
10. desember 2025
Svar fra Richer Sounds - Manchester
Thanks for your feedback, great to read you were happy with our service.
Svar fra Richer Sounds - Manchester
Thank you for your 5 star review, it’s lovely to read your comments.
Top class
Always first rate service at Richer Sounds - and a level of expertise that is now hard to find in large electrical retail chains.
18. desember 2025
Svar fra Richer Sounds - Manchester
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Svar fra Richer Sounds - Manchester
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Knowledgeable staff
Good knowledge of product and a useful demonstration given. Only downside was a white version wasn't available in store.
11. desember 2025
Svar fra Richer Sounds - Manchester
Thank you for your wonderful feedback
Great Customer service
Great Customer service, ive been shopping at richer sounds from the 90's brilliant every time, they ordered from another store. Thanks 😊
14. desember 2025
Svar fra Richer Sounds - Manchester
Thank you for your 5 star review!
Getting back into using old records
I went in 3 weeks ago enquiring about a turntable and speakers and spoke to Ryan who was so helpful he gave me a quote I went back in today but needed something a bit cheaper and he sorted it out for me top guy definitely when I come to upgrade I’ll be using richer sounds
20. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Richer Sounds - Manchester
Thanks for your great feedback and for supporting local business.
Best customer service ever…
Best customer service I have ever experienced. Matt at the Manchester store went above and beyond to help me with my purchase
11. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Richer Sounds - Manchester
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Really helpful advice and service
Really helpful advice and service. I was only after new cables for speakers, but felt like I was valued by the team. Decent cables plus banana grips cut and fitted to my need, there and then.
11. desember 2025
Svar fra Richer Sounds - Manchester
Thank you for your wonderful feedback
Very helpful
Very helpful, especially for myself who has not bought any HiFi gear for 20 odd years.
9. desember 2025
Svar fra Richer Sounds - Manchester
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Phoned for a price match which they did…
Phoned for a price match which they did and beat it by £10. Service was excellent, professional and knowledgeable.
6. desember 2025
Svar fra Richer Sounds - Manchester
Thanks for your feedback, great to read you were happy with our service.
Five Star Service from a Great Team.
Five Star Service from a great team at the Manchester branch. I’m always impressed and never disappointed.
I’ve recommended friends and family over many years, and will continue to do so. Highly Recommended.
29. november 2025
Svar fra Richer Sounds - Manchester
Thanks for your kind review, we look forward to your next visit.
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