Reynolds motor group Anmeldelser 

1 383
•
TrustScore 4 av 5

4,1

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I bought my car from Matt at RMG and I honestly couldn’t recommend him enough! He was so incredibly helpful, friendly and professional throughout the whole process. Nothing was too much trouble, and h... Vis mer

Vurdert til 5 av 5 stjerner

Look guys,am living my dream all courtesy of a brilliant guy (Adams) at Reynolds group in southend on sea. He made my dream of owning a car so easy and simple ,am finding hard to believe I now own... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Awful company please read my review on there website .AND DID NOT REFUND STRAIGHT AWAY ONCE I EXPLAINED THAT I WAS NO LONGER BUYING THE CAR IT TOOK THREE DAYS AND LOTS OF EMAILS .LAST ONE INFORMING TH... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Everything from going along to look at their stock to driving away with our gorgeous new car has been seamless. The service and knowledge is next to none from the whole team, but I want to single out... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Bilforhandler

Skrevet av virksomheten

Used cars for sale in Southend-on-Sea Essex: Reynolds Motor Group: Competitive finance deals, part exchanges welcome, call now!


Kontaktopplysninger

4,1

Bra

TrustScore 4 av 5

1k anmeldelser

5 stjerner
4 stjerner
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1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 57 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,1

Alle anmeldelser

(1 383)

26 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Look guys,am living my dream all…

Look guys,am living my dream all courtesy of a brilliant guy (Adams) at Reynolds group in southend on sea.
He made my dream of owning a car so easy and simple ,am finding hard to believe I now own such big car and it took just a few days and am home with such a beautiful beast (a Ford Kuga)luxury version
I would recommend anyone to Reynolds groups motors southend on sea without holding back anytime any day.
Thanks for such a good job, well done Adams

28. januar 2024
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Thank you Denen! enjoy your new car

Vurdert til 5 av 5 stjerner

Great Experience

Had a great experience buying our Ford Ecosport. The guys were polite and courteous and everything was dealt with efficiently. Would definitely recommend them.

20. januar 2024
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Thank you SJP

Vurdert til 5 av 5 stjerner

Amazing service

Amazing service! Great customer service, so easy and been very helpful with sorting everything out for me, would highly recommend

25. januar 2024
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Thank you Jaclyn

Vurdert til 5 av 5 stjerner

Amazing pain free process

Amazing pain free process, Grant made the whole process easy and was able to answer any questions I had. Would recommend

20. januar 2024
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Thank you for your Review Tioen

Vurdert til 1 av 5 stjerner

Don’t do it!

I bought an evoque in June. By October it was making a loud noise. I notified Reynolds early November as we wasn’t aware it was still down to them to fix any issues. Had to chase Reynolds up until January and only after involving the finance company and speaking with trading standards did they decide to fix the issue. Once it finally went in I called the garage it was being repaired at (I wasn’t told where it was and calls were going unreturned when asked. Had to do a bit of sleuthing with the cars tracker and google maps) that it had been fixed and ready to be collected 10 days previous! It had been there 14 days in total. Why the hell didn’t anyone tell me! Shocking after sales service, calls barely ever answered and if they do answer it’s always ‘we will call back’. And no, I never get a call back.
So in short, I would never use them again. I don’t trust them as far as I could throw them and all they do is try to fob you off with excuse after excuse. It’s a real shame because the last car I got from there I believe Chris still run the show. Now he’s stepped back it’s just a s&!t show.

16. januar 2024
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Dear Miss Read

Thank you for taking the time to share your feedback with us. We regret to learn that our service did not meet your expectations. Please accept our sincere apologies for any inconvenience this may have caused.

At Reynolds Motors, we value each of our customers and are committed to providing excellent customer service. It's important to note that Chris now oversees the Southend Branch and is no longer responsible for the Basildon Branch. However, he was aware of your concerns and took the initiative to ensure that your car was repaired promptly. Despite facing challenges with the garage, you initially requested, we were determined to address the issue for you, as we consider you a valued customer.

While we trust that your car has been repaired to your satisfaction, we acknowledge a miscommunication with our drivers that resulted in the delay of picking up and dropping off your vehicle, extending the return timeframe by a few days. We sincerely apologise for any inconvenience caused by this delay.

If you would like to discuss this matter further or have any additional concerns, please feel free to contact Chris Reynolds at the Southend Branch by calling 01702 842846

Once again, we appreciate your feedback and the opportunity to address these issues. We are committed to improving our services, and your input is invaluable in helping us achieve that goal.

Thank you for your understanding.

Vurdert til 5 av 5 stjerner

These guys were great

These guys were great, can’t praise them enough. Was so straight forward with the whole process. Got the car I’ve always wanted and will deal with them again in the future.

3. januar 2024
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Thanks Jordan! enjoy your new car

Vurdert til 5 av 5 stjerner

Great customer service

Great customer service, very helpful and really quick from the initial enquiry to picking up the car. Grant was so helpful during the whole process and was always on hand with any issues or questions I had. Car was in a perfect condition and spotless inside and out. can't complain about nothing. Deffo recommend

21. desember 2023
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Thank you Chloe

Vurdert til 5 av 5 stjerner

Brilliant customer service

Brilliant customer service
Helpful in every single way
Quick and easy more than willing to help couldn’t ask for a better team to go through

19. desember 2023
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Thank you Jordon

Vurdert til 5 av 5 stjerner

Highly Recommended - Liam was fantastic!

Highly recommend Reynolds Motor Group. Liam was fantastic! He responded to all of my questions quickly and nothing was too much trouble. Such a smooth process from start to finish. Many thanks

30. november 2023
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Thank you Carly

Vurdert til 5 av 5 stjerner

10/10 dealership! Highly recommend

Massive thank you to Quaye for walking me through the process and getting me sorted with my new car! Highly recommend this dealership, the process was smooth and simple. 10/10!

9. desember 2023
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Vurdert til 5 av 5 stjerner

Brilliant seller

Brilliant seller, smooth and easy experience and great cars!

24. november 2023
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Thank you Raul

Vurdert til 5 av 5 stjerner

Great customer service

I purchased my new car through Reynolds Motor group with Adam.
He was very approachable and made buying a car really comfortable as a female purchasing solo. He provided great customer service and nothing was too much trouble! Thank you.

3. desember 2023
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Thank you for your review JT!

Vurdert til 5 av 5 stjerner

Excellent service

I have just bought a lovely car from Reynolds motor group, from first contact through to handover they were very helpful, even handing over on Sunday so I could avoid weekday traffic when collecting.
Highly recommended

26. november 2023
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

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