The Skills Network Anmeldelser 

2 294
•
TrustScore 3.5 av 5

3,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Currently enrolled on a course but the amount of work expected every fortnight is unrealistic, unless you are not working, don't have a family or any other commitments. I would advice caution if you... Vis mer

Vurdert til 5 av 5 stjerner

My tutor Allan Dow was incredible throughout the whole experience of my Understanding Coding course! His feedback and encouragement kept me motivated to reach the end, and made me feel proud of the wo... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I have done two Level 2 courses under The Skills Network management. For both the tutors, feedback and support were excellent. I was really engaged with the process and the learning opportunity. I w... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

Available information per unit was very helpful. My tutor had a great knowledge of the subject and their feedback was always helpful. Quick turn around with completed modules. Only downside was it f... Vis mer

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Informasjon om virksomheten

  1. Karriere- og studieveiledning
  2. også i
  3. Fjernstudiesenter
  4. Utdanningsinstitusjon
  5. Utdanningssenter

Skrevet av virksomheten

The Skills Network is one of the UK’s leading providers of online learning and education technology, helping educators, employers, organisations and individuals access flexible, high-quality learning. We support the FE sector through our Learner Management System, EQUAL, curriculum delivery support, learning resources and wider education services. We also offer a broad range of online courses, including fully funded qualifications, CPD short courses and professional development opportunities, helping learners build the skills and confidence they need to progress.


Kontaktopplysninger

3,7

Middels

TrustScore 3.5 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 81 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én måned

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,7

Alle anmeldelser

(2 294)

70 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Currently enrolled in course but the…

Currently enrolled on a course but the amount of work expected every fortnight is unrealistic, unless you are not working, don't have a family or any other commitments. I would advice caution if you are thinking about embarking on one of these courses.

8. oktober 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Disgusting !!

A Course I've never applied for and asked for the evidence. This is the response.
Good Afternoon

Just a reminder that there's an outstanding balance of £100.00 relating to your course withdrawal, which is still showing as unpaid.

We completely understand that things can get busy or circumstances can change. If you’re able to settle this within the next 14 days from the date of this email, that would be greatly appreciated. A copy of the invoice can be sent again if needed, just let us know.

If you’re finding it difficult to pay in full, we’re more than happy to set up a monthly payment plan to make things easier. Please just get in touch with us within the 14-day window to discuss your options.

If we don’t hear from you or receive payment by then, we may need to begin formal recovery proceedings, which could include additional costs, something we’d really prefer to avoid if possible.


3. august 2026
Anmeldelse skrevet uten oppfordring
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Svar fra The Skills Network

Hi Jimmy, we’re sorry to hear about your experience. We would like to look into this further to determine what's happened, so if you could please reach out to our team at complaints@theskillsnetwork.com with your contact details and further information that would be great.

Thank you

Vurdert til 1 av 5 stjerner

Dont use you wont get a certificate

I have been waiting for my certificate from Morley College for 6 months still waiting after studying for NCFE course in Nutrition still waiting.
Will be putting a formal complaint in for wasting my time

3. august 2026
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Svar fra The Skills Network

Hi Sharon,

Thank you for your feedback. We are very sorry to hear that you have not yet received your certificate.

As the college is responsible for the certification process for your course, there is only limited action we can take directly. However, if you could please contact complaints@theskillsnetwork.com with further details and your contact information, our team will investigate the matter and raise it with the college on your behalf.

Thank you

Vurdert til 1 av 5 stjerner

No certificate waiting 6 months…

I enrolled on the NCFE Level 2 Certificate in Improving Personal Exercise, Health and Nutrition course in November 2025 and by 20th January 2026 I had completed the course, subject to moderation. This was with Morley College and The Skills Network. It's been 6 months and still nothing. I would be very wary of studying again through The Skills Network.

29. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra The Skills Network

Hello, thank you for your feedback. We are very sorry to hear that you have not yet received your certificate.

As the college is responsible for the certification process for your course, there is only limited action we can take directly. However, if you could please contact complaints@theskillsnetwork.com with further details and your contact information, our team will investigate the matter and raise it with the college on your behalf.

Thank you

Vurdert til 1 av 5 stjerner

The worst course of my life resubmitted…

The worst course of my life resubmitted over and over again and always a fail untill give them the money back stay away from this couse is not free is a scam

15. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra The Skills Network

Hello Ramona,

Thank you for your feedback. We are very sorry to hear that you are unhappy with your learning experience with us.

If you could please contact complaints@theskillsnetwork.com with more information and your contact details, we would like to look into this further.

Thank you

Vurdert til 5 av 5 stjerner

My tutor Allan Dow was incredible…

My tutor Allan Dow was incredible throughout the whole experience of my Understanding Coding course! His feedback and encouragement kept me motivated to reach the end, and made me feel proud of the work i was doing. I thoroughly enjoyed the learning aspect of this kind of study and loved being able to do it at my own pace and level. Thanks Allan, you're a legend!

8. juli 2026
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Svar fra The Skills Network

Thank you for recognising Allan - your feedback will mean a lot to him. We’re thrilled his encouragement and guidance kept you motivated on the Understanding Coding course, and that studying at your own pace worked well.

Vurdert til 5 av 5 stjerner

The Skills Network set realistic goals…

The Skills Network set realistic goals with all the help needed I had a personal tutor to keep me on track and when needed help and advice was just a phone call away would recommend to family and friends and would consider further courses in the future.

6. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra The Skills Network

We’re so pleased the goals felt realistic and that your personal tutor helped keep you on track. It’s great to hear support was always just a call away. Thank you for recommending us to family and friends - we’d be delighted to support your future courses.

Vurdert til 5 av 5 stjerner

I have had a really positive experience…

I have had a really positive experience with The Skills Network. The course designs are easy to follow, the work marked really quickly following submission and feedback provided. The course content was really interesting. I would definitely recommend and use again.

7. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra The Skills Network

Thank you for the lovely feedback. It’s great to hear the course design worked well for you, assessments were marked quickly, and the content kept you engaged. We appreciate the recommendation and hope to welcome you back soon.

Vurdert til 5 av 5 stjerner

A fun GCSE equivalent course with support

I thoroughly enjoyed this course and the supportive way the on-line tutor provided constructive feedback and guidance all the way through. The deadlines can be a challenge but extensions are always available. I would recommend this provider for on-line learning and will definitely consider studying further with them.

15. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra The Skills Network

We’re delighted you enjoyed the course and found your tutor’s feedback helpful throughout. We’re glad extensions helped you keep momentum. Thank you for the recommendation - looking forward to supporting your next study step.

Vurdert til 5 av 5 stjerner

Brilliant

Brilliant
Excellent
Free
Employable
I have achieved 3 qualificatons , now i have job offers 1 to 1 special.educational needs.at schools.
Great prospects to.move your career

6. juli 2026
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Svar fra The Skills Network

Congratulations on achieving three qualifications and on your job offers in 1:1 special educational needs, that’s fantastic news. We’re thrilled the courses supported your employability and career prospects. Wishing you every success in your new role!

Vurdert til 5 av 5 stjerner

Excellent courses

I've completed several courses with The Skills Network, and I've been very happy with my experience. The courses are excellent and have helped me prepare for my next career step. The certificates are valuable, and the support team is always friendly, responsive, and supportive. As someone with dyslexia, I felt fully understood, and they provided the help and support I needed throughout my learning. I would definitely recommend The Skills Network to anyone looking to learn new skills or gain recognised qualifications.

6. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra The Skills Network

Thank you for sharing your experience and for recommending us. We’re so pleased the courses supported your next career step and that our team could provide tailored help for your dyslexia. Congratulations on your achievements - we’re excited to see what you do next.

Vurdert til 4 av 5 stjerner

A very positive experience

A very positive experience and the assessors were instructive and friendly.
A couple of negatives...I seemed to spend more time on the project than was suggested, and some of the links didn't work.

1. juni 2026
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Svar fra The Skills Network

Thank you for the positive feedback about our assessors - we’ll pass that on. We’re sorry for the extra time the project took and for the broken links you encountered. We will pass the information onto the relevant team to review.

Vurdert til 4 av 5 stjerner

Level 2 counselling skills

I loved the course a lot I found it very helpful and it has made me believe in my self even more that I will be doing level 3 counselling course so thank you so much

4. juli 2026
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Svar fra The Skills Network

Huge congratulations on completing Level 2 and on the confidence you’ve gained. We’re thrilled it’s encouraged you to progress to Level 3, thank you for choosing us, and we’ll be cheering you on every step of the way.

Vurdert til 5 av 5 stjerner

Adult education courses

Should you feel that you need to follow up on raising your knowledge on a subject bot interest but are not sure how to proceed, then you should check out The Skills Network..this platform is rammed packed full of courses that suits a busy lifestyle with fantastic support staff always willing to help. I found a course off interest and had been able to run studying alongside my full time job. It was daunting at start but once I got into the subject, being interested in it, I was immersed. Don’t wait for the ‘time’. Now is the time, take the bull by the horns!!!

4. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra The Skills Network

Thank you for this review. We’re happy you found a course that fit around your full‑time job and that our team were on hand when needed.

Vurdert til 5 av 5 stjerner

Skills for Life

Taken several mental health courses with The Skills Network, and all have been exceptionally well delivered, eye-opening experiences.

And all have made my day-to-day much easier.

23. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra The Skills Network

Thank you for taking several mental health courses with us and for the kind words. It’s wonderful to hear they were eye‑opening and that they’ve made your day‑to‑day life easier. We’re proud to support learning that makes a real difference.

Vurdert til 1 av 5 stjerner

Awful experience

Pretty awful experience with The Skills Network where the online learning is poorly structured and repetitive. Assessments are surprisingly long for the study hours they estimate and as someone juggling a job and trying to meet their deadlines it's proven a lot more stressful than expected for a course advertised as one you can do at your own pace.

Assessment feedback is poor and seems to accuse you of using AI almost at random. They also seem to just expect a minimum word count in the hundreds with multiple examples for unbelievably basic questions like "what is customer service?".

Infuriatingly when you are ask to resubmit a question you can't copy and paste your existing answer. So even if the feedback is "this answers the question but we need more examples" you can't copy your existing answer and edit but have to rewrite the whole thing. Feels like being punished by writing lines at school. Constant spammy email notifications also don't help and are often worded confusingly.

Overall experience feels like they're trying to push you to quit so they can charge you their £100 admin fee. Stay away

21. mai 2026
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Svar fra The Skills Network

Thank you for sharing such detailed feedback. We’re sorry to hear that your experience has not met expectations, particularly regarding the structure of the online learning, assessment feedback, and the platform functionality. We understand how challenging it can be to balance study with work and other commitments.

We take concerns about assessment feedback and the learning experience seriously, and your comments will be passed on to our Digital Learning Team so they can review this as part of our continuous improvement work.

Regarding the £100 administration fee, this is only applicable in certain circumstances where a learner does not complete their course, and each case is reviewed individually before any decision is made.

If you would like us to look into your concerns in more detail, please contact our Complaints Team at complaints@theskillsnetwork.com.

Vurdert til 1 av 5 stjerner

Bad experience, waste of my time

I was enrolled onto a course, was logging in and completing at least 20 hours of assessment over 3 months . I completed the course but then was told due to an internal issue I had to be put on another course . Total waste of my time . This Company is a scam .

18. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra The Skills Network

Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience and understand how frustrating this situation must have felt, especially after the time you invested in your learning.

We would like to look into what happened in more detail so we can fully understand the issue you’ve described. Please contact our Complaints Team at complaints@theskillsnetwork.com

Vurdert til 5 av 5 stjerner

Great course

Great course , I learned a lot as I’m a caregiver to my 25 yr old son it’s helped me understand him better
The tutors were really understanding as I have issues with my vision and sometimes my work wasn’t always perfect brilliant course

9. mai 2026
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Svar fra The Skills Network

Thank you so much for your lovely feedback. We’re really pleased to hear that the course has helped you better understand and support your son.

We also appreciate your kind words about the tutors - we always aim to support every learner in the best way possible, and we’re glad you felt understood and encouraged throughout your studies.

We wish you all the very best for the future.

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