After a week i now have a fully working washing machine, but it would’ve been sooner if lady on the other end of phone had put down the proper fault, as engineer had bought the wrong part on his first... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Engineers arrived on time with required parts and were very professional. I had previously tried to change the top oven element but it still didn't work. Engineers confirmed that main board w... Vis mer
Engineer came on time, problem dealt with. Only problem was I had three different dates for call. Last update said had to change and gave new appointment earlier than previous two! Perhaps admin might... Vis mer
Service was easy to manage online including specifics of product and the issue I was facing. Payment up front was a bit confronting but at least made things easier on the day. Comms in advance was hel... Vis mer
Informasjon om virksomheten
- Hvitevarereparatør
- Reparatør av mikrobølgeovner
- Kjøleskapsreparatør
- Reparatør av vaskemaskiner og tørketromler
Om Respond Services
Skrevet av virksomheten
We pride ourselves on our technical expertise, built up through our many years of experience providing warranty repair service for AEG, Electrolux and Zanussi appliances.
Our engineers work very hard to give you the best results and avoid multiple visits.
Whether your AEG, Zanussi or Electrolux appliances are covered by the manufacturer's warranty, an extended warranty or you just need to pay for a repair, please call us directly on 01245 490300 to book a repair for you.
Kontaktopplysninger
42 Robjohns Road, CM1 3DP, Chelmsford, Storbritannia
- 01245 490300
- customerservice@respondservices.co.uk
- www.respondservices.co.uk
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 13 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Arrived early (very nice) checked what…
Arrived early (very nice) checked what was wrong & replaced the bad parts all sorted in 15 minutes. Very happy. Thanks.
Usually an excellent service and a…
Usually an excellent service and a great experience. However, the last call I made wasn’t handled so well. Appointment made by AEG went unanswered by Respond’s booking system and they both blamed each other. I was told that Respond’s system was inoperable for a whole day, which might have led to the problem. Otherwise a great service
We didn’t have to wait long for the…
We didn’t have to wait long for the appointment. The service was excellent. And the men that came were very helpful x
He knew what to do excellent work
The engineer who serviced our boiler…
The engineer who serviced our boiler was excellent. He was very helpful in explaining information especially in relation to the CO2 detector.
Very professional service altogether
BRILLIANT company with excellent work ethos…
A company with an all round outstanding service.
Staff at call centre are polite and understanding. When speaking to them
ensure you have your product number/ details to hand, which can be found on a sticker inside the appliance.
Engineers are polite, brilliant, trustworthy. They also listen to your queries and explain work that needs or has been done.
Respond Services gets a 10 out 10 for being a extremely professional company. PLEASE DONT CHANGE.
Engineer was on time and very…
Engineer was on time and very knowledgeable, offered helpful advice.
Easy to book online and updates were prompt.
Engineer arrived within the given time…
Engineer arrived within the given time slot, was polite & super efficient, highly recommend them.
Very friendly engineer knew exactly…
Very friendly engineer knew exactly what the problem was with our cooker and it was fixed promptly
Very satisfied
The overall service provided was very impressive. The attending engineer was polite, informative and persistent in identifying and rectifying the fault.
Really friendly guy
Really friendly guy, knew what he was doing and explained everything he was doing during the repair. Couldn’t recommend enough!
The person who attended was very…helpful
The person who attended was very helpful .
Identified the problem immediately but also ran some checks on the dishwasher to check whether there was anything else needed .
He also explained how I could more easily monitor the machine .
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








