After a week i now have a fully working washing machine, but it would’ve been sooner if lady on the other end of phone had put down the proper fault, as engineer had bought the wrong part on his first... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
This us by far tge best service we have ever received. We needed a replacement glass for our induction hob and contacted aeg for help. They found and exact replacement and arranged for it to be fitted... Vis mer
I have been using Respond Services for years now. Always polite engineers who are punctual and knowledgeable. I had Stuart come this morning my issue fixed and advice given which was very helpful... Vis mer
A company with an all round outstanding service. Staff at call centre are polite and understanding. When speaking to them ensure you have your product number/ details to hand, which can be fo... Vis mer
Informasjon om virksomheten
- Hvitevarereparatør
- Reparatør av mikrobølgeovner
- Kjøleskapsreparatør
- Reparatør av vaskemaskiner og tørketromler
Om Respond Services
Skrevet av virksomheten
We pride ourselves on our technical expertise, built up through our many years of experience providing warranty repair service for AEG, Electrolux and Zanussi appliances.
Our engineers work very hard to give you the best results and avoid multiple visits.
Whether your AEG, Zanussi or Electrolux appliances are covered by the manufacturer's warranty, an extended warranty or you just need to pay for a repair, please call us directly on 01245 490300 to book a repair for you.
Kontaktopplysninger
42 Robjohns Road, CM1 3DP, Chelmsford, Storbritannia
- 01245 490300
- customerservice@respondservices.co.uk
- www.respondservices.co.uk
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 13 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Daniel the engineer who attended my…
Daniel the engineer who attended my property was lovely. He fixed by freezer door with no issues, Very polite :)
Easy to arrange
Easy to arrange. Engineer came out quickly and was efficient in the fix.
Very professional
Very professional. Very clear in explaining problem with fridge. Very helpful.
Super quick and friendly service!
Super quick and friendly service! My washing machine was fixed in no time.
Great service
Honestly, such excellent service. Really clear communication ahead of the visit and then great service during the visit, taking the time to explain what was wrong with the oven and why.
Excellent service
Ben was very prompt in arriving at 7am. Identified the fault very quickly and repaired it within 20 minutes.
Excellent service
Wonderful and professional service!!!
Great service
Received a call 10 minutes prior to arrival as agreed.
Engineer was courteous & quick to pinpoint fault. Replaced item & left all tidy.
Over the years i have been receiving…
Over the years i have been receiving Service Engineers. I have never come across an Engineer so thorough and skillful like the Washing Machine engineer you sent to me last week. He was also very skilled customer forcussed and customer centered. He is an all rounder. It took him less than 15 minutes to deassemble a whole washing machine/drier and 10 minutes to assemble it back with a slight error.
I believe he is an asset and should be treated with the resoect he deserve.
Exceptional service
Exceptional service, always on time and no compromise on quality of repair.
Thanks
The engineer was professional and…
The engineer was professional and explained everything he was doing.
Depends on the engineer you get
The first engineer we had was rude. He called to say there was no parking even though there were a few houses down the road, made us move our car so he could have our space rather than walking a few doors down. He then refused to pull the dishwasher out saying there was a pipe underneath, even though the base was above the pipe. He wouldn’t order the part until Hubbie begged him too either and then asked that he pull the dishwasher out before an engineer came back. His manner was offish, unhelpful and rude, as though everything was too much trouble.
Next engineer came back 5ish days later with the part who was a really nice guy, no issues at all, fixed the part within 5 mins offered to push the dishwasher back too, complete opposite to the first engineer.
Joe provided outstanding service from…
Joe provided outstanding service from start to finish. He quickly identified the problem with my dishwasher, explained everything clearly, and fixed it efficiently. He was punctual, professional, friendly, and took great care with his work.
It's rare to find someone so reliable and knowledgeable. The dishwasher is now working perfectly, and I couldn't be happier with the service. I would highly recommend Joe to anyone looking for an honest and skilled engineer.
Thank you, Joe, for an excellent job!
Quick and fist time fix
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