Very very patient with my building a website from little to no knowledge and experience to getting it up online and dealing with numerous tech queries and more over a period of what is now over 7 year... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
As a reseller / web designer i put tech support above anything else, their phone support for me is the key . As a long standing customer that is why i stay, the sales side of the company is a little t... Vis mer
Selskapet har svart
I had a technical issue wrt to my website which is hosted by Register365. I knew from the outset that how they dealt with that would be key to my decision about staying with the company. They did not... Vis mer
Selskapet har svart
Been with them for a while, they are ok but could do so much better. Charges for basic SSL is 8 euros per month before VAT, why not provide Lets Encrypt which is for free? Most other hosting c... Vis mer
Selskapet har svart
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Register domain names instantly with one the largest .ie registrars in Ireland and get free email! We also offer web hosting, email and Office365 products, website and ecommerce building tools, servers and SSL certificates.
Kontaktopplysninger
Irland
- www.register365.com
4,5
Enestående
280 anmeldelser
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Dealt with Beenish Hussain over a…
Dealt with Beenish Hussain over a domain issue and she was super helpful. Great to deal with!
3. juli 2023
Anmeldelse skrevet uten oppfordring
Svar fra Register365
Morning Kate,
Thank you very much for taking time out of your day to leave a review. We appreciate it.
I am delighted that Beenish has been really helpful in getting your domain issue sorted.
I will be certain to pass your kind words across to her.
If you need us in the future then you know where we are.
Enjoy your week.
Ben.
Hannah was really helpful
Hannah was really helpful, got everything sorted out for us, and saved us money!
21. juli 2023
Anmeldelse skrevet uten oppfordring
Svar fra Register365
Morning Judith,
Thanks for your review - much appreciated.
I am delighted that Hannah has been able to get you sorted alongside saving you some money! Always helps in this day and age.
Should you need us again then you know where we are.
Have a great week.
Ben.
First rate customer support from Kieren
Raised a ticket because Gmail was rejecting emails from my domain. Kieren from Register365 responded within a day. He not only identified the problem and explained it to me (an SPF issue) but he also fixed it on the spot. First class customer service.
11. juli 2023
Anmeldelse skrevet uten oppfordring
Svar fra Register365
Morning Kevin,
Thank you very much for your kind words.
I am delighted that Kieren has been able to help in such a positive way. We always aim to help as best as we possibly can.
Should you need any future assistance then you know where we are.
Have a great day.
Ben.
It was a pleasure to Chat with Beenish…
It was a pleasure to Chat with Beenish at Register 365 this morning,she was just so helpful with our query and just so prompt with her response.
27. juni 2023
Anmeldelse skrevet uten oppfordring
Svar fra Register365
Hello Arty,
Thanks for taking time out of your day to leave a review, we appreciate the kind words.
I have passed your feedback onto Beenish who was delighted to receive such positive feedback.
Should you need any assistance going forward then you know where we are.
Hope you enjoy the rest of your week :)
Ben.
Several hours to get a simple response from their support
From my experience their techinical support is terrible. I'm waiting for hours already to get a response from then, where one of my domains is offline, I've fixed the issue from my side (payment) and they just don't reply and my domain is still offline. If you choose go with them, hopefully you won't need any urgent support. You can't count on their support.
22. juni 2023
Anmeldelse skrevet uten oppfordring
Svar fra Register365
Hello Alexandre,
Thanks for taking time out of your day to leave a review. It helps us improve our service in the long run.
I have managed to access your account and will be escalating your support ticket to a critical status to ensure this gets resolved as soon as possible for you.
I will get our team to reach out to you once they have resolved your issue.
Thanks again for your review.
Hope you have a great weekend.
Kind regards,
Ben.
Technical Support Query Excellent Service
Phoned in for technical support in changing my Nameservers, Jack was so helpful and went above and beyond in helping me understand the technical elements and the next steps to what I need to do.
2. juni 2023
Anmeldelse skrevet uten oppfordring
Svar fra Register365
Hello Lisa,
Thank you for this amazing feedback, it means so much to us.
We love to hear that our expert team is committed to going above and beyond to help with your issues while providing assured next steps to help you achieve your online goals.
Have a great rest of the week, Lisa.
Many thanks,
Harri.
Customer Service Where A Great Help
I had to set up new Hosting for an existing website, I wasn't sure what package I would need and rang the customer service. They also talked me through how to move the Domain and how to set up the hosting over the phone. They were super patient and really helpful.
It was great to talk to a real person straight away when I rang and they walked me through each step I needed to do.
25. mai 2023
Anmeldelse skrevet uten oppfordring
Svar fra Register365
Hello Kevin,
Thank you for taking the time to leave this review, it makes our day.
I'm really pleased to hear that when you needed it, we were on hand to provide top quality support that you deserve.
We are glad to do business with you Kevin, here's to many years of working together.
Many thanks,
Harri.
Your login is OBNOXIOUS, let me into my account!
Earlier today I purchased a domain from you.
When I attempt to login I'm getting denied since your system thinks I'm trying to access from a different IP or something.
I've never, ever had such a bad experience trying to log into an online provider as I'm having with your company right now.
Your automated system is denying access to me, yet you offer no solutions or ways to get back into my account. I need to be logged in to open a support ticket or add 2FA / disable the IP blocking, who was the genius who came up with that? How is this the default behaviour? I got locked out of my account before I even knew this was a thing I had to worry about!
It drives me crazy when companies such as yours try to be too clever with these automated systems and get it so wrong. I use a VPN and a password manager, my password is already unique and 22 characters long, let me worry about my own security, or at least have the courtesy of having a support email available on your website. Am I supposed to call you over this?
If you're gonna lock me out of my account right after I make a purchase, maybe MAYBE have a big sign warning me about 2FA or this IP nonsense. You have my phone number from the information I had to fill in for the domain, why not ask right there if I want to use that for 2FA?
Why even make me set a recovery word when I create the account if you are not going to allow me to use that to show it's me (which, maybe just send me a verification code... ?).
This all seems incredibly overkill. I'm out of the country at the moment, calling is incredibly inconvenient for me. Just have a form on your website or a chatbox, or even a public email. I won't do business with your company again, you're lucky GoDaddy doesn't sell .ie domains. Honestly it's like no one thought this through, what an absolute waste of time.
6. mai 2023
Anmeldelse skrevet uten oppfordring
Svar fra Register365
Hello Augusto,
Thanks for providing this feedback.
As part of our system security, IP restrictions are placed on accounts. Countries can either be added to this individually or the restrictions can be taken off altogether on your control panel, the access initially provided is for the original access country.
I have now added the countries that you were trying to access your control panel from, this will allow you to access your control panel.
If you need anything else, please get back in contact with us.
Kind regards,
Harri.
Very helpful technical support staff
27. mars 2023
Anmeldelse skrevet uten oppfordring
Svar fra Register365
Hello Eamon,
Thanks for providing this review, it helps us out a lot!
We really appreciate the kind words regarding our helpful technical support staff, I will pass this on to the team, I'm sure they will love to hear it.
Have a great rest of the week, Eamon.
Many thanks,
Harri.
Ok, could do so much better
Been with them for a while, they are ok but could do so much better.
Charges for basic SSL is 8 euros per month before VAT, why not provide Lets Encrypt which is for free? Most other hosting companies provide this.
Very few addons are available in the Cpanel, even in the top hosting package, especially compared with other hosting companies.
Also, Customer Service replies are very slow, you could be waiting a whole 24 hours for a reply for something that needs immediate attention.
14. mars 2023
Anmeldelse skrevet uten oppfordring
Svar fra Register365
Hello Johnny,
Thanks for providing this feedback, it hopefully puts us on the best path to improvement of our service.
Regarding the Lets encrypt SSL, this is only valid for 3 months- after that an installation would have to be completed again. Whereas, our paid for SSL can be put on 1 or 2 year terms. Our cPanel hosting allows you to install lets encrypt SSL's, but only on this type of hosting.
As with all of our hosting packages, we offer multiple packages which offer add ons and features available.
Apologies for the wait time, we are always looking to improve this so hopefully it will be better for you next time. We do, however, offer a customer service phone line which can be reached at 0345 363 3633 and is open from 8 - 5:30 from Monday to Friday.
I have requested some more information from yourself as I can't locate your account., if you did want a more detailed explanation of products and services, we can get an email out explaining these. Just get back to us with this information and we will be able to look into this.
Many thanks,
Harri.
Excellent service
Excellent service, highly efficient and courteous
13. mars 2023
Anmeldelse skrevet uten oppfordring
Svar fra Register365
Hello Ciaran,
Thank you for leaving this review, we really appreciate it.
It's a pleasure to provide excellent customer service for our wonderful customers.
Have a nice rest of the week, Ciaran.
Many thanks,
Harri.
Jack was able to give me good advice on changes needed
Jack was able to give me good advice on how to proceed with changes we need to implement and the best time to do it for one of our companies
3. mars 2023
Anmeldelse skrevet uten oppfordring
Svar fra Register365
Hello Charlie,
Thanks for taking the time to leave this great review, we really appreciate it.
I will pass on your great feedback to Jack, I'm sure he will love to hear this.
Many thanks,
Harri.
Service at its best.
Just another more than satisfactory experience here. Nat went the extra mile to help. It's a pattern!
23. februar 2023
Anmeldelse skrevet uten oppfordring
Svar fra Register365
Hello!
Thank you for taking the time to leave this great feedback, we really appreciate it.
We always aim to exceed expectations, so you get the support you deserve. So I am glad your experience with Nat was no different.
I will pass this feedback on to him, he will love it!
Many thanks,
Harri.
Sorting a website that was down
My website was down & I didn't know how to sort it out. I contacted Register365.com & the guy I dealt with, Kieran Flack,couldn't have been more helpful & patient. Nothing was too much trouble for him & he sorted out the problem (my own fault!) in no time. Great customer service & a very nice manner too, patient & helpful.
14. februar 2023
Anmeldelse skrevet uten oppfordring
Svar fra Register365
Hello Kathryn,
Thanks for taking the time out of your day to leave this wonderful review, we really appreciate it.
I will pass on your comments to Kieren, I'm sure he will love to hear it.
Have a lovely rest of the day and week!
Many thanks,
Harri.
Was helped out by Liam in tech support
Was helped out by Liam in tech support. Excellent as always. Have been with register365 for the last few years and from sales to support had always proved excellent
8. februar 2023
Anmeldelse skrevet uten oppfordring
Svar fra Register365
Hello Anthony,
Many thanks for your review I have let Liam know and he is over the moon that you have provided such positive feedback.
If there is anything else that we can do for you please do let us know and we will be more than happy to assist as always.
Hope you have a lovely weekend.
Ben.
Service withdrawn without notice
Service withdrawn without notice,
Had access to myemail address withdrawn this morning without notice, ticket opened on support only to be closed and unanswered after reopening it, turns out my account was due for payment, which is fine if they had sent me notice of this, however the contact email address on my account was incorrect. It wouldnt have taken much logic to send the notification to the email I have with them! Deeply frustrated and disappointed.
Footnote: Just checked my account and see they have the contact email address set up incorrectly again... Jokers
Post reply comment;
Harri, the agent has set my contact email up incorrectly again so I cannot access the control panel!!! surely you can do better than this?
1. februar 2023
Anmeldelse skrevet uten oppfordring
Svar fra Register365
Hello Cathal,
Thank you for providing this feedback, we appreciate all feedback, as it hopefully puts us on the best path to improvement.
Regarding your emails being inaccessible, this was due to the renewal of the email package going overdue. Of course we do not wish to see any downtime to our customers service's, however payment is essential for this package to stay live.
Upon the creation of the account, it looks like there was a typo to the personal email on the account. This has now been amended, so any future communications will be sent to the correct email.
Unfortunately, we had no other email on the account available, therefore we were unable to send this elsewhere. I am sorry for the inconvenience caused regarding this. I would suggest accessing your control panel in order to update these details, to avoid any further issues.
Many thanks,
Harri.
Great Sales Associate
Sales Associate Tom Utley was a huge help in resolving my need for an additional email address. This request was processed in super quick time, and at a price and terms that were acceptable. Many thanks. Tristan
26. januar 2023
Anmeldelse skrevet uten oppfordring
Svar fra Register365
Hello Tristan,
Thanks for leaving this excellent review!
I will pass on your kind words to Tom, I'm sure he will love to hear it.
It warms our hearts when we provide the kind of support that our brilliant customers deserve.
Have a great rest of the week Tristan!
Many thanks,
Harri.
I had log in complications and wrong details causing me issues
Jack was very patient, and efficient at the same time , I would be happy to contact him specifically, if I have any further issues
11. januar 2023
Anmeldelse skrevet uten oppfordring
Svar fra Register365
Hello Donna,
Thank you for leaving this excellent review!
I am glad Jack was on hand to deal with this appropriately for you, I will pass on your kind feedback to him.
Many thanks,
Harri.
Avoid if possible
My site is down because my nameservers are not updating. I have tried for 2 days to contact them and have had no look. Also when registering a domain they asked for ID, I sent it over twice and they were still asking for it with no reason as to why, and no response to my questions. Customer service is not good.
6. januar 2023
Anmeldelse skrevet uten oppfordring
Svar fra Register365
Hi Maddie,
Thanks for leaving the feedback.
I am sorry to hear you were unable to contact us, our phone lines operate from 8 - 5:30, 5 days a week. On the number 0345 363 3633. Not only this but we have a dedicated ticket team, working 7 days per week in order to respond to queries.
I was unable to locate your account with the information given, so therefore have requested some more information. If you would be able to take 5 minutes out of your day to leave this- that would be great.
Many thanks,
Harri.
Jack was Very clear and quick to sort…
Jack was Very clear and quick to sort my issue
TU, Jon Fastfreight
20. desember 2022
Anmeldelse skrevet uten oppfordring
Svar fra Register365
Hi Jon,
Thanks for taking the time out of your busy day to leave this excellent review!
Many thanks,
Harri.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.