My phone was here within 24 hours of ordering - I was contacted by Val to apologise for them not having the colour I had ordered - and to offer me the choice of two others, including silver - which... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I ordered a Refurbished Apple Watch SE 40mm (2020), Cellular in Space Grey in condition "Very Good" for €159.95 on June 8th. Within a week of receiving it the Watch had already stopped work... Vis mer
Getracht een telefoon te bestellen. Betaling gedaan. Volgende dag kwam een bericht: "wij versturen morgen uw product, u krijgt een verzendbevestiging". U raadt het al... niks meer gehoord. Klantense... Vis mer
Snelle levering, bij vragen snel en vriendelijk geholpen; uiteindelijk product retour gestuurd omdat ik toch naar iets anders op zoek was. Retoure verliep zonder problemen en binnen no time aankoop be... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Since our establishment in 2010, we have successfully sold over 1 million devices. Our dedication extends beyond mere cost savings; we are equally committed to environmental preservation. Building on our accomplishments, we have expanded our operations to encompass 10 European countries, broadening our reach across the continent. We take great pride in our achievements, and we would like to extend a heartfelt THANK YOU to you and our exceptional colleagues throughout Europe for your unwavering support.
Kontaktopplysninger
2nd Floor, 21 Vista Centre, TW4 6JQ, Hounslow, Storbritannia
- 02037735252
- sales@refurb-phone.com
- www.refurb-phone.com
3,8
Bra
1k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Advertise apple , send orange
You guys send another device not the one advertised in pics with a block dot in midle of screen adv one had ok acreen just some scratches on side and when i reported the ploblem my response was",
,all phones have it "
16. august 2024
Delivery delayed &when I contacted them…
Delivery delayed &when I contacted them they resolved my issue promptly &I ended up receiving an upgraded model from what I had ordered.
2. august 2024
The shipping was really flawless
The shipping was really flawless. I got the product in good condition with good packaging. Everything was sorted out for me, really easy process.
15. august 2024
Long time on tour
25. juli 2024
Good phone at a good price
22. juli 2024
Jestem polakiem i powiem szczerze że…
Jestem polakiem i powiem szczerze że pierwszy raz korzystam z opcji odnowionego telefonu i jestem zadowolony w 100% wszystko przebiegało szybko i sprawnie jestem zadowolony pozdrawiam serdecznie
Piotrek 😁
5. august 2024
Product didn’t live up to expectations…
Product didn’t live up to expectations and bad service when contacting to complain. Bought an Apple Watch in “new condition” but accessories (wrist band, charger etc.) was not original and other colour than expected.
1. august 2024
Svar fra Refurb Phone
Hi Eric,
Thank you for your recent feedback.
As we mentioned in our email, you purchased a second-hand device, and our accessories are CE-certified, compatible products that perform and fit just as well as the originals. This information is also clearly stated on the Refurbed site where you placed your order. If you wish to return the device, please follow the instructions provided in our private email to you.
Thank you.
Still waiting for phone
Still waiting for phone, well over a month since I ordered and paid for it. Delays are frustrating.
31. juli 2024
Svar fra Refurb Phone
Hi Mike,
Thank you for your recent feedback.
I see that your order was delivered today, despite the courier delay being beyond our control. Throughout the process, we kept you informed about the delays. When additional issues came up, we upgraded you to a better model at no extra cost to avoid cancelling the order and to minimise any disappointment.
Thank you.
Watch was great only complaint and its…
Watch was great only complaint and its not really one but watch wasn't charged
29. juli 2024
Recommend
I would definitely recommend this company. Quick. Easy. Trouble free. No hassle. Delighted with my purchase.
16. juli 2024
Apple Watch
Apple Watch gekocht, snel in huis en precies zoals beschreven op de website. Zeer tevreden!
26. juli 2024
Svar fra Refurb Phone
Hallo, bedankt voor uw review en we waarderen de feedback. Het spijt ons dat het horloge geen verbinding heeft gemaakt met uw telefoon, maar we hebben het apple watch na terugzending verbonden met een iPhone X en een iPhone SE 2020 en hebben u bewijs gestuurd naar uw persoonlijke e-mailadres.
Voordat we goederen verzenden, testen we ze altijd met de meest geavanceerde testsoftware die beschikbaar is om ervoor te zorgen dat al onze klanten apparaten krijgen die gereviseerd zijn om lang mee te gaan. Als je vragen hebt, aarzel dan niet om ze te stellen.
Vertaald met DeepL.com (gratis versie)
Getracht een telefoon te bestellen
Getracht een telefoon te bestellen. Betaling gedaan. Volgende dag kwam een bericht: "wij versturen morgen uw product, u krijgt een verzendbevestiging". U raadt het al... niks meer gehoord. Klantenservice op het 010 nummer is onbereikbaar. Via WhatsApp duurt het dagen voor gereageerd wordt op mijn rappel. Weer toezegging: "morgen versturen wij uw product".... wederom niks meer gehoord. Zeer onbetrouwbare partij. Communicatie lijkt door Google translate te zijn gehaald.
Update: binnen 24 uur na annulering van order is het aankoopbedrag teruggestort via PayPal.
24. juli 2024
Anmeldelse skrevet uten oppfordring
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.