RedBalloon Anmeldelser 

950
TrustScore 4.5 av 5

4,3

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

The site was really easy to navigate and once I reserved my order everything came through quickly. The reminders before the reservation date is so helpful as well. Paying for the experience was also... Vis mer

Vurdert til 5 av 5 stjerner

We enjoyed a degustation at Deer Duck Bistro, Brisbane. From the moment we entered the restaurant the ambience and service indicated we were in for a treat. Each course was beautifully presented, expl... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

I'm pretty disappointed. Booked a sunset safari at the zoo - and after booking for 4 adults, the information then stated it's only available 2 weeks in summer. Also had to pay a gap fee over a voucher... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Quick & easy. I was able to organise a last minute gift that was immediately in my inbox. I have used Red Balloon on many an occasion, I love the variety of gifts and the convenience.

Selskapet har svart

Informasjon om virksomheten

  1. Reisebyrå
  2. Ballongturbyrå
  3. Firmagaveleverandør
  4. Sightseeingbyrå
  5. Guidede turer

Skrevet av virksomheten

Trending experiences, perfect to gift. At RedBalloon we believe that experiences are better than things. Because while things can age, experiences have a way of getting even better over time. Experiences connect us. They expand our minds and help us grow. Experiences are the memories we find ourselves repeating to our friends for years on end. The best part about experiences is that they don’t just live in our minds. They live in our hearts too. For good. Imagine being about to give that to someone. A gift that offers someone a new perspective on the world, like gliding gracefully through a sunrise in a hot air balloon. Or the gift of a Lamborghini ride that makes hearts race and forces people to remember that life is about feeling. Our curated experiences are the gifts that last forever. So next time you’re stuck looking for a gift, there’s a new and memorable experience for every occasion at RedBalloon.


Kontaktopplysninger

4,3

Enestående

TrustScore 4.5 av 5

950 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Har svart på 100 % av de negative anmeldelsene sine

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,3

Alle anmeldelser

(950)

795 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Lots of experiences to choose from

Quick and easy to buy voucher. Had to contact customer services for a receipt and it was quick and easy response.

13. mai 2026
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Svar fra RedBalloon

Hi Leonie, it’s great to hear about your positive experience. Thank you for your kind words and feedback!

Vurdert til 5 av 5 stjerner

WOW im impressed with the printable…

WOW im impressed with the printable voucher. It looks amazing - Thank you for making it look so special.
I cant comment on the experience itself as i purchased as a gift but the initial process was very easy and quick

5. mai 2026
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Svar fra RedBalloon

Hi , thank you for your feedback. We appreciate your kind words and are thrilled to hear you love our RedBalloon packaging, we hope the experience is also enjoyed.

Vurdert til 5 av 5 stjerner

Ivan was very good

Ivan was very good, he instructed me carefully to verify everything. Much appreciated. Thank you

12. mai 2026
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Svar fra RedBalloon

Hi , so pleased to see you enjoyed your experience speaking with our team, we appreciate the time you have taken to share your feedback!

Vurdert til 4 av 5 stjerner

Booking dates not confirmed when purchased

I don't know if my booking dates have been accepted. It would have been 5 star if I could check that as I booked the accommodation

13. mai 2026
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Svar fra RedBalloon

Hi Kevin, thank you for your kind feedback. please feel free to reach out to our Customer Experience Team and they would be happy to check your order status.

Vurdert til 5 av 5 stjerner

Easy to book

Easy to book. Food and service were great.

12. mai 2026
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Svar fra RedBalloon

Hi there, thank you for your feedback. We’re pleased to hear the booking process was easy and that you enjoyed the food and service.

Vurdert til 2 av 5 stjerner

Not worth the effort

Had a horrible time securing a hotel using my voucher.

Had to two hotels cancel immediately due to a mismatch on available dates between Red Balloon and the vendor.

Took a week of back and forth to get the voucher refunded each time.

After eventually getting a experience booked. The vendor demanded a $200 hold on my card which was never mentioned and th experience left much to be desired.

Overall not a great experience and would not recommend it

11. mai 2026
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Svar fra RedBalloon

Hi Mike, thank you for sharing your feedback. We’re sorry to hear about the difficulties you experienced with your booking and the delays in resolving the cancellations. We do recommend booking in advance as suppliers can book out ahead of time. We will also look into the security bond requirement with the supplier and ensure this information is clearly noted on the product page moving forward.

Vurdert til 5 av 5 stjerner

Easy too use

7. mai 2026
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Svar fra RedBalloon

Hi there, thank you for your feedback. We’re glad to hear you found the process easy to use.

Vurdert til 5 av 5 stjerner

Straight-forward website

Straight-forward website; discount appreciated thank you.

11. mai 2026
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Svar fra RedBalloon

Hi , we’re so happy to hear about your positive experience! Thank you for taking the time to share your feedback with us.

Vurdert til 5 av 5 stjerner

Our guide and rider Darren was very…

Our guide and rider Darren was very informative and fun.
Would recommend anyone wanting a trike experience in the Hunter valley to book this adventure. You realise just how large the hunter valley vineyards are.

11. mai 2026
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Svar fra RedBalloon

Thanks for the wonderful review! We’re so glad you enjoyed the trike experience and that Darren made it both informative and fun. Thanks for the recommendation!

Vurdert til 5 av 5 stjerner

The website was easy to navigate and…

The website was easy to navigate and the process straightforward. The option for digital and paper voucher was met also.

10. mai 2026
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Svar fra RedBalloon

Thank you for your feedback! We’re glad you found the website easy to navigate and the process straightforward, and that the voucher options worked well for you.

Vurdert til 5 av 5 stjerner

Simple booking system easy to use and…

Simple booking system easy to use and value for money.
I booked a hot air balloon ride for me as my Dad for his 80 birthday surprise.

10. mai 2026
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Svar fra RedBalloon

Thanks for your feedback! We’re glad you found the booking system easy and good value, and what a special way to celebrate your dad’s 80th birthday with a hot air balloon surprise. 🎈

Vurdert til 1 av 5 stjerner

Gift recipient has not received the…

Gift recipient has not received the e-gift voucher.
After contacting Redballoon re the e-gift voucher not being received, they were very prompt in rectifying the situation - thank you! A late birthday present is better than no birthday present!!

10. mai 2026
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Svar fra RedBalloon

Thank you for letting us know. We’re sorry to hear there’s been an issue with the e‑gift voucher delivery and understand how frustrating this would be. I can see you have been in touch with our team and the voucher has been re-sent. I hope it has now been received.

Vurdert til 5 av 5 stjerner

The website was easy to navigate to…

The website was easy to navigate to find a gift voucher for Mothers Day.

9. mai 2026
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Svar fra RedBalloon

Thanks for your feedback! We’re glad you found the website easy to navigate and could quickly find the perfect Mother’s Day gift voucher 💐

Vurdert til 3 av 5 stjerner

Red Balloon Booking process needs review

Receiving a Red Balloon gift voucher for a specific venue/event is a lovely idea, if all goes well with the whole process!
I received a Meat & Wine voucher for set menu lunch for 2, which I have been given before, so was delighted as it was very enjoyable.
However, this voucher was for Meat &Wine South Yarra, Melbourne, not M&W South Bank Melbourne, where we have been on a few occasions before (Red Balloon voucher & own bookings). When I redeemed this voucher I did not realise it was for the South Yarra venue until just before the booking.
I called South Yarra M&W to ask if they were able to move the booking as we were unable to get there being just prior to the booking time, they advised it had to be handled by Red Balloon. Called RB who advised they could move the booking ( phone call) I advised them that M&W South Yarra were okay with that and M&W South Bank could accommodate us, however RB said they needed to confirm this. I accepted that, but was then advised that as the voucher value had increased in price from when it was purchased (Dec 2025) to date of booking (3/5/26) I would be required to pay the difference.
I was not thrilled about that, I have been given gift vouchers previously and have never had to pay a difference between the purchase price and the value when it was utilised.
This did not bide well with me, particularly after dealing with the issues of the location, to then have to pay extra money for what was a gift!
Meat & Wine is a great restaurant and this scenario in no way reflects on them.
I feel that Red Balloon need to review this practice as I would certainly not be using them in future if this is how they operate.
The person that gave me the Red Balloon gift voucher was mortified that I had to pay extra for a gift she had given me, just because she had inadvertently selected South Yarra not South Bank, where we generally go.

Red Balloon, I’m sure you can do better, the concept is good, just needs a little leeway in case of human error!

3. mai 2026
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Svar fra RedBalloon

Thank you for taking the time to share such detailed feedback. We’re sorry to hear about your experience and understand how disappointing it would be to encounter these issues when redeeming a gift. While we’re glad you enjoyed Meat & Wine itself, we appreciate your comments about the voucher process and will ensure they’re reviewed by our team. Your feedback is valuable and helps us improve.

Vurdert til 5 av 5 stjerner

Amazing experience from start to…

Amazing experience from start to finish, thanks so much for a morning we will never forget

9. mai 2026
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Svar fra RedBalloon

Thank you so much! We’re thrilled to hear you had an amazing experience from start to finish and that it created such unforgettable memories. ✨

Vurdert til 5 av 5 stjerner

Lovely lunch

Mothers Day

9. mai 2026
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Svar fra RedBalloon

Thanks for sharing! We’re so glad you enjoyed a lovely Mother’s Day lunch and appreciate your feedback 💐

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