I LOVE The Real Flower Company! Whenever I want to give someone a WOW gift I send a bouquet from them - nothing beats the sight of a beautiful arrangement of quality flowers, unless it's the scent... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Unfortunately a number of the stems were broken on arrival which, given the packaging being fairly sturdy, I think may have been down to my choice of flowers (Dahlias) being fairly delicate. The flo... Vis mer
The experience of ordering and getting them and being updated about delivery was great. The flowers that came made my girlfriend smile and they looked beautiful. Only negative is we have had them f... Vis mer
Well done on customer service – I had an order for the next day delivery and Royal Mail did not deliver it. I appreciate this situation could be out of control of the business who was sending goods. I... Vis mer
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Award winning florists specialising in scent with Provenance as many of our flowers are grown specially for us by our grower farms www.realflowers.co.uk Our team of professional florists make bouquets and arrangements for delivery nationwide in the U...
Kontaktopplysninger
Cale Street 13, SW3 3QS, London, Storbritannia
- www.realflowers.co.uk
4,4
Enestående
242 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 90 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Not the best
Most of the bouquet was green foliage
Flowers no fragrance and only lasted a few days
Delivered on Sunday morning at extra cost
17. mars 2024
Anmeldelse skrevet uten oppfordring
Svar fra The Real Flower Company
Thank you for leaving us a review! I am so sorry to hear you were disappointed with your flower delivery. I am aware that this was some time ago now but if you would like to email us I would love to have a look into this for you.
Thank you so much,
The Real Flower Team
Worth every penny
I have been buying flowers from here for a very long time. They are the only company where the flowers actually look like the picture on the website. I was so sick of awful flowers being sent by other companies that looked completely different to the picture- so disappointing when it’s a gift. A little on the pricey side, but worth every penny.
10. mars 2024
Anmeldelse skrevet uten oppfordring
Svar fra The Real Flower Company
Nadia,
Thank you for giving us 5-stars and for taking the time to leave a review! We really appreciate these kind words you've shared. At the Real Flower Company we try to be as consistent as possible, ensuring customers are never disappointed with the flowers they receive. We are always delighted to send out flowers for you and your recipients.
Thank you so much,
The Real Flower Team
If you really wish to spoil someone
I am fortunate, I have a really excellent florist locally, however, if I really wish to spoil someone I go to the Real Flower Company because of the range of exquisite flowers they offer. I know I can trust them to deliver something very special.
21. mars 2024
Anmeldelse skrevet uten oppfordring
Svar fra The Real Flower Company
Helen,
Thank you for leaving this review and giving us 5-stars! How lucky you are to have a great florist nearby! We try to make our deliveries as special as possible, from the flowers to the packaging. Thank you for using us for all your important flower deliveries!
The Real Flower Team
No problems and no complaints
Ordering was easy and the supply was very quick. Both roses are sturdy plants, quite capable of withstanding a late frost in the original container. One is now in Yorkshire, and the other is in Oxfordshire as a memorial to a dear friend.
14. mars 2024
Anmeldelse skrevet uten oppfordring
Svar fra The Real Flower Company
Thank you for sharing these kind words and leaving us a 5-star review! We are so happy to hear that the rose plants are a success and are now being enjoyed across the country. Thank you for choosing us to be part of your memorial, it really means a great deal to all of us.
The Real Flower Team
Class of their own
Excellent service, beautiful flowers, understood exactly what I was after, knowledgeable, creative - result was a fabulous and personal bouquet delivered for my mum's funeral. None of the other florists/companies I dealt with were able to provide what we wanted or in the time scale
14. februar 2024
Anmeldelse skrevet uten oppfordring
Svar fra The Real Flower Company
Katherine,
Thank you for leaving such a lovely review and for giving us 5-stars! Our florists are truly in a class of their own and it would be impossible to provide our flowers without them! Thank you for letting us be part of your day.
The Real Flower Team
I ordered the flower arranger as…
I ordered the flower arranger as recommended by the Telegraph paper. The web site is as difficult and end up phoning the order in. The order went through well and the size I ordered was out of stock. It came when I was advised it would come. Looks very well made and substantial. Haven’t used it yet, but look forward to!
4. mars 2024
Anmeldelse skrevet uten oppfordring
Svar fra The Real Flower Company
Tricia,
Thank you for taking the time to leave this review and for giving us 4-stars! I am sorry to hear that you had trouble with our website. At the time we had just moved to a new website and there were a few teething issues! I am glad we managed to get your order through over the phone! I hope the arranger has been thoroughly enjoyed!
Thank you so much,
The Real Flower Team
The itemwas originally sold out
The itemwas originally sold out. They kept me up to date and sent it promptly when it came back in stock.
Delivery was flagged up the day before and arrived exactly when expected.
4. mars 2024
Anmeldelse skrevet uten oppfordring
Svar fra The Real Flower Company
Janet,
Thank you for for shopping with us and for leaving us a 4-star review! Apologies that the desired item was initially out of stock, but I am glad it was all sorted in the end!
Thank you so much,
The Real Flower Team
Unfortunately the flowers which were…
Unfortunately the flowers which were delivered were definitely not fresh
The water was green and slimy and the rose which were beautiful only last 2 days.
Disappointing from a company which l have used many times and only been very happy
15. februar 2024
Anmeldelse skrevet uten oppfordring
Svar fra The Real Flower Company
Nicola,
I am so sorry to hear that you had trouble with your flower delivery. from your description it is apparent that the flowers did not meet our exceptionally high standards. I am aware that this was quite some time ago now, but if you would like to email us or give us a call I would be delighted to have a look into this for you.
The Real Flower Team
The flowers are without fail top…
The flowers are without fail top quality from this company. I have bought from their shop in New Kings Road and used too their online website. Very happy with their service always. The one time there was a hitch it was sorted quickly without any problem. Highly recommend
11. januar 2024
Anmeldelse skrevet uten oppfordring
Great service and the recipient was…
Great service and the recipient was delighted with the flowers.
9. januar 2024
Anmeldelse skrevet uten oppfordring
I love these flowers and have regularly…
I love these flowers and have regularly bought them over the years. They are always beautiful and high quality. Gorgeous herbs and interesting leaves included.
This time there was a slight problem with the delivery (delivery just before Xmas, so I think problem with the courier, not The Real Flower Company). When they found out about the problem, they went over and above expectations to ensure the person I was sending the flowers to were happy. Absolutely fabulous service.
10. januar 2024
Anmeldelse skrevet uten oppfordring
the flowers were perfect
the flowers were perfect. thank you so mcuh
21. desember 2023
Anmeldelse skrevet uten oppfordring
Disappointed!
Disappointed as this wreath was not as shown on the website... i.e. tight and compact.
It didn't contain any ivy, this was replaced with eucalyptus which was too long and floppy when hung on the door, also some of the other foliage was too long - needless to say didn't stand up to the elements terribly well.
Too expensive for what I received.
15. desember 2023
Anmeldelse skrevet uten oppfordring
An abundance of scent and beauty
My purchase was a gift for a cousin with a new baby, and she was absolutely thrilled with the delightful variety of foliage, beautifully scented roses, all presented in perfect condition.
The delivery was bang on time, too.
3. januar 2024
Anmeldelse skrevet uten oppfordring
Beautiful flowers
Beautiful flowers, always delivered fresh and on time! This is now the only flower delivery company I use, well worth it!
22. desember 2023
Anmeldelse skrevet uten oppfordring
Beautiful fresh flowers as always
Beautiful fresh flowers as always. Scent from roses and herbs lovely.
They lasted throughout the Christmas and new year period. Delivery was on time as scheduled.
23. desember 2023
Anmeldelse skrevet uten oppfordring
Christmas table wreath
I ordered a Christmas wreath for my table. It was delivered on 22nd December & it STILL looks absolutely beautiful, more than a fortnight later !
Upon arrival, the roses, herbs & foliage were so fresh & the scent absolutely amazing !
Thank-you so, so much !
22. desember 2023
Anmeldelse skrevet uten oppfordring
The flowers were fabulous but…
The flowers were fabulous but unfortunately I was in hospital over Christmas and could not reap the true benefits of them.
23. desember 2023
Anmeldelse skrevet uten oppfordring
Christmas wreath
Another lovely Christmas wreath, arrived in perfect condition on the date specified in my order. Couldn't be happier and will definitely order again. Thank you.
15. desember 2023
Anmeldelse skrevet uten oppfordring
The most beautiful flower arrangement…
The most beautiful flower arrangement I've seen. Stunning.
23. desember 2023
Anmeldelse skrevet uten oppfordring
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.