Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I recently had my gas boiler replaced by RBHM Longacre and am very pleased with the service I received. From start to finish, the experience was smooth and professional. A special thank you to... Vis mer

Vurdert til 5 av 5 stjerner

The whole process from initial enquiry to installation could not have been smoother or handled more professionally. The two engineers, George and Henry, were a pleasure to have working on our home. Th... Vis mer

Vurdert til 5 av 5 stjerner

I had a problem with my central heating that required some valves replacing. The job was done quickly and efficiently by their friendly plumber Henry.

Vurdert til 4 av 5 stjerner

We needed a new boiler for a rented property. RBHM came and gave us a competitive quote, were very flexible regarding an installation date and kept us informed along the way. Henry (and Luke) did... Vis mer

Informasjon om virksomheten


Kontaktopplysninger

4,7

Enestående

TrustScore 4.5 av 5

221 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,7

Alle anmeldelser

(221)

8 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

The company responded immediately…

The company responded immediately firstly with the surveyor who was polite and on time.the installation was again installed on the set date given and the installers were efficient and polite .would definitely recommend

24. november 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great Service

Had a great experience getting our new boiler supplied and fitted by RBHM. I found them helpful and thoroughly professional throughout the whole process.
Ryan was great turning up bang on time and explaining exactly what was happening. He tidied up once the job was finished and everywhere was left nice and clean.
Also a big thank you to Paul for his excellent aftersales service. I'd be very happy to recommend this company and use them again

23. november 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great service, would recommend

I needed a new boiler as my one broke and RBHM were recommended to me. The quotation process was quick and simple, with a variety of options to choose from, and the install went smoothly. The engineers arrived on time and were polite and friendly, got cracking on with the job and gave a thorough explanation of everything once it was all done. Very happy with the results and would definitely recommend.

23. november 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Good service all round.

Engagement pre purchase was really helpful and professional. During the boiler and Hive install the engineer was really friendly, knowledgeable and efficient. Product delivered as expected and functionality explained well. Price was competitive and I have subsequently taken out a service plan to protect and extend the manufacturers warranty.

13. november 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

New Heating System

We recently purchased a new boiler system from Rbhm.
Our whole experience, from the site survey to the installation, and commissioning, was a pleasure.
From phone conversations with various people in the office, to the installation carried out by Ben, and Nick, we could not have expected anything better.
They were punctual, tidy, and polite throughout.
Our installation was in a block of flats, and great care was taken to keep everywhere clean, and not annoy our neighbours.
No hesitation in recommending this company.

8. november 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Appalling service for boiler cover

Appalling service for boiler cover. I was on the gold membership and I had a leak problem from the bathroom .
They sent two engineers none of them fixed the issue and the second engineer completely ruined my bathroom.
I downgraded the cover to bare minimum to keep the warranty. I just tried to book a service and was offered 29 of December which is totally unacceptable. That is nearly two months.
The install was ok although they got the wrong radiator sizes and all sorts of small issues. But for the boiler cover is not worth it.
After paying the whole year I m unable to get an acceptable date. Is not worth it so I ll be going to BG

“ Your service reminder was then sent out as normal in September, you responded in November to try and get booked in, the next available date we could offer you was in December.”

To comment on their comment is that the reminder was sent 30th of September and I called a month and a few days later. I still find it shocking not to have any available dates in 6 weeks for someone who already paid the cover.
In regards to booking services 6 months earlier than it was supposed to be back in June I didn’t find that to be ok as the previous boiler service was done in October the previous year.
And again The comment shows the lack of customer care! I called in November because I was working away! Not to “try” to book straight away! I think this company totally forgets who the customer is and I regret employing them for the install and for totally waisting my money on a cover when they don’t have the engineers to actually do the work.
Sadly this is very clear

9. november 2023
Anmeldelse skrevet uten oppfordring
Logoen til Rbhm

Svar fra Rbhm

Good Afternoon,
Thank you for taking the time to provide your feedback, its only fair that we provide some context from RBHM's position. We did contact you in the summer to offer you the opportunity to bring your service forward as the diary gets booked up very quickly during the 'peak' winter months but you declined to take the offer. Your service reminder was then sent out as normal in September, you responded in November to try and get booked in, the next available date we could offer you was in December.
Regarding the bathroom, this isnt work that RBHM undertakes.
I am terribly sorry if you feel this has been a poor customer experience and that we have provided inadequate customer service. We wish you all the best.

Regards
RBHM

Vurdert til 5 av 5 stjerner

Quotation process was efficient

Quotation process was efficient. They had someone look at what we needed quickly and pricing was provided within hours.
The installation was completed when they said it would and was done with minimum fuss. All in all, a very pain-free process.

3. november 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

New Boiler Installed

We had a new Worcester boiler installed at a price competitive to others . Good and prompt communication from Matt which made things much easier. Colin carried out the survey in good time and Rick installed it efficiently.
Documents posted as requested.
Happy and satisfied with the service .
Thank you RBHM

5. oktober 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

This brilliant company has restored our faith in plumbers - Thank you!

We were extremely pleased with the service given by RBHM Ltd when we needed our boiler replacing. Service was efficient and prompt. They communicated well regarding the work and Ryan, the staff member we dealt with was very charming and courteous!
RBHM has restored our faith in having plumbing work done, having previously used several bad tradespeople over the years!
Thank you so much

16. oktober 2023
Anmeldelse skrevet uten oppfordring
Logoen til Rbhm

Svar fra Rbhm

Thank you so much for such a wonderful review :)

Vurdert til 5 av 5 stjerner

New Boiler

We had a new boiler fitted with RBHM. The whole process was excellent from start to finish.
Ryan arrived on time, was very courteous and friendly and did a great job.
Have already recommended them to several friends

9. oktober 2023
Anmeldelse skrevet uten oppfordring
Logoen til Rbhm

Svar fra Rbhm

Thank you!

Vurdert til 5 av 5 stjerner

5 star give them a shout for boiler needs

Just had my boiler updated to a combi boiler the 2 guys we had were on time both days friendly and very tidy.
Done a great job of the install and kept me updated though the day how they were getting on
Will deff be using to service my boiler ona years time.
Best of all were alot cheaper then other quotes and the work done looks great thanks again

13. oktober 2023
Anmeldelse skrevet uten oppfordring
Logoen til Rbhm

Svar fra Rbhm

Thank you Jonny!

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