Randstad UK Anmeldelser 

686
•
TrustScore 3.5 av 5

3,3

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Been working for these guys for 3 weeks and they are literally refusing to pay me for work that I've already done because my reference hasn't cleared. I'm pretty sure that's not legal. Feel like a... Vis mer

Vurdert til 1 av 5 stjerner

What a horrible company, got a offer from this company at Desford, Leicester was called to a assessment which was fine, after heard nothing. You can't contact anybody unless its the head office which... Vis mer

Vurdert til 5 av 5 stjerner

Lots of communication emails, it’s so good to get consistent contact so you know what’s going on. I can’t praise Lauren enough ! When I contacted her for assistance she responded almost instantly with... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

The consultant Amelia has been patient and kind, listens to my queries well and responds to them in a professional manner. I have been working for Randstad for last 12 years, like their staff and is t... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Bemanning
  2. også i
  3. Bemanningskonsulent
  4. Lønnsutbetaling
  5. Rekrutterer
  6. Talentbyrå
  7. Vikarbyrå

Skrevet av virksomheten

Every year, we help hundreds of thousands of people find rewarding jobs in the ever-changing world of work. We understand the importance of a job in your life and we want to help you find work that feels good. As the No.1 recruitment agency in the world, we’ll help you continue to grow as your needs and ambitions change. Our specialist consultants across the UK are experts in their local markets. Working across over 70 branches in England, Scotland, Wales and Northern Ireland our teams are focused on matching the right candidate with the right workplace.


Kontaktopplysninger

3,3

Middels

TrustScore 3.5 av 5

686 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 60 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av to uker

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,3

Alle anmeldelser

(686)

55 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Vijaya kept me updated throughout the…

Vijaya kept me updated throughout the recruiting process for Abbott and contacted immediately after she knew I’d been successful! Thanks again Vijaya 🙏

18. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Randstad UK

Thank you for your review! We're always impressed with the service Vijaya provides, we're lucky to have her! We'll be sure to pass this great feedback on

Vurdert til 1 av 5 stjerner

DO NOT APPLY!

Please do NOT consider applying for this company, I applied and was rejected within 10 minuites
They are using AI to deal with applicants not a human being
I was greeted with a rejection with the WRONG NAME
Terrible experience

17. mars 2026
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Svar fra Randstad UK

Thank you for sharing your feedback. We are sorry to hear that your recent experience has not reflected the positive relationship
To help us investigate what has happened and address the concerns regarding staff attitude, please could you provide further details by emailing us at customersupport@randstad.co.uk

Vurdert til 1 av 5 stjerner

Randstad is a danger to disabled students

Randstad should not be allowed to provide support to disabled students. I am blind and was pushed by the allocated support worker (Tarikebuna Kerekebuna). Physical assault is unacceptable, but even worse when blind. My support worker was snoring during taught sessions, for which my lecturers provided evidence. I was almost forced into the wrong car. Also, I was refused notes in accessible notes, despite requiring these to do my course. I made a complaint, yet the support worker's account was accepted at face value, despite witnesses being present. I will be taking this further, due to the distress I have experienced.

27. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Randstad is a Scam Agency Posting Ghost Jobs

This feels like a scam, ghost jobs. I applied twice for a JLR role through Randstad, a useless agency. I completed the online assessment and passed it. The automated email said I would be contacted for the next steps, but two weeks have already passed and no one has reached out.

I tried calling the Birmingham office number, but every time it goes to an automated voicemail saying there is no one available to take my call. Why the hell are they wasting my time and the time of thousands of others like me?

12. februar 2026
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Svar fra Randstad UK

Hello Wezy Ali,

Thank you for writing a review of Randstad on Trustpilot. We're disappointed to hear that you are unhappy with your experience with our organisation, however we appreciate the detail you have provided describing your overall experience. We will feed this information back to the teams involved in your experience; we are always keen to hear from all individuals as we aim to continuously improve our services for everyone using Randstad.

Regards,
Gayathri R

Vurdert til 1 av 5 stjerner

Absolutely shocking service!

Absolutely shocking service from the back office side of things! (Clearly based in India).
I tried communicating with the Randstad Onboarding team but was getting nowhere! I recieved a call after 10 days of sending numerous emails, making countless phonecalls (with no reply, just rings out and eventually some promises of ' leaving the message for the relevant person ' to call me back) to different colleagues within the team and leaving a few voicemails, no response whatsoever!
I could go on but I think you get the jist. The team on site were great however limited to what they could actually do which simply meant I had no choice but to wait for a miracle for Randstad to get back to me!
Please employee people who're actually capable of doing their job and not sitting around twidling their thumbs!
By far the most stressful onboarding process I've ever had to go through.

15. januar 2026
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Svar fra Randstad UK

Hello Omair,

Thank you for sharing your feedback on Randstad's services here on Trustpilot.

We are sorry to hear about the poor experience received whilst working with us. We understand the importance of a reliable, professional and communicative service and we are disappointed when we hear that things haven’t gone quite right.

With your permission, we'd love the opportunity to discuss your feedback in more detail, understand the details of your assignment and try to help where we can. If you'd like to have a chat, please reach out to us at customersupport@randstad.co.uk at any time.

Kind Regards,
Gayathri R

Vurdert til 5 av 5 stjerner

The interview and onboarding process…

The interview and onboarding process was very efficient, and the staff were extremely friendly. Jonathan, in particular, was amazing throughout the whole process. He was very approachable, kept me informed, and made sure I was up to date every step of the way.

Jonathan has genuinely given me confidence and hope that Randstad will be a great company to work for, and I'm looking forward to starting my journey with them.

2. februar 2026
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Svar fra Randstad UK

Hello Emma,

Thank you for writing a review of our 5-star service here on Trustpilot! We're delighted that Jonathan was attentive throughout your journey with us. Congratulations on the new role, and the best of luck from all of us here at Randstad!

Regards,
Gayathri R

Vurdert til 1 av 5 stjerner

Used to be good company

Used to be good company. I worked for them. They got me into full time work for which I was truly grateful.
Unfortunately, now bottom of the pile. These zero hour contracts should be a thing of the past. Poor pay poor attitudes of staff. Refuse to give references, because they don't want you to go to a better agency and be paid more. Currently I know somebody who is stuck with them because they won't give a reference so they can work elsewhere. By the way, this is after 10 years + commitment and loyalty.

26. januar 2026
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Svar fra Randstad UK

Hi Paul,

Thank you for sharing your feedback. We are sorry to hear that your recent experience has not reflected the positive relationship we enjoyed with you in the past.

We would like to clarify our policy regarding references: we would never want to hold back talent or prevent anyone from progressing in their career. You can ask for a reference by emailing references@randstad.co.uk.

To help us investigate what has happened and address the concerns regarding staff attitude, please could you provide further details by emailing us at customersupport@randstad.co.uk?

We appreciate the years you’ve spent with us and hope to resolve this for you quickly.

Kind regards,
Abbie

Vurdert til 5 av 5 stjerner

Vijaya has been absolutely fantastic…

Vijaya has been absolutely fantastic throughout the recruitment process. She has been consistently supportive, approachable, and incredibly responsive, always checking in and answering any questions promptly and thoroughly. Her communication is excellent, and she genuinely makes you feel valued and reassured at every stage. She has gone above and beyond to ensure everything ran smoothly, and it has been a pleasure dealing with her. She is a real credit to Randstad.

13. januar 2026
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Svar fra Randstad UK

Hello Fariha,

Thank you for your review! We're always impressed with the service Vijaya provides, we're lucky to have her! We'll be sure to pass this great feedback on. Good luck!

Regards,
Gayathri R

Vurdert til 5 av 5 stjerner

Excellent

Excellent - Vijaya was wonderful

19. desember 2025
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Svar fra Randstad UK

Hello Tong,

Thank you for your review! We're always impressed with the service Vijaya provides, we're lucky to have her! We'll be sure to pass this great feedback on. Good luck.

Regards,
Gayathri R

Vurdert til 4 av 5 stjerner

Fast repayment thank you

8. desember 2025
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Svar fra Randstad UK

Hello Caleb,

Thank you for your review on Trustpilot. We appreciate you taking the time to leave a lovely comment. Good luck.

Regards,
Gayathri R

Vurdert til 2 av 5 stjerner

There is no phone to office as far as I…

There is no phone to office as far as I have looked at web site also agent is not available to call on phones when needed but if site manager rings thay pic up

21. november 2025
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Svar fra Randstad UK

Hello Russell,

Thank you for taking the time to complete a review. We are sorry to hear about the issues you have been having in communicating with us.

We value all feedback and using the information you have provided, will ensure that this is taken onboard with the relevant teams to help in improving our service in the future.

If you would like for us to take a further look into this for you, please reach out to our Talent Experience Team at your earliest convenience. We can be reached at customersupport@randstad.co.uk, and we'll come back to you as soon as we can.

Thanks, we look forward to hearing from you soon.

Regards,
Gayathri R

Vurdert til 2 av 5 stjerner

Applied for at JLR - catalogue of errors

Applied for a role at JLR quickly was asked to complete an online test .i was invited for an online interview a few days later. I signed into the teams/zoom meeting and placed in a waiting room. Despite being told to be online promptly for the interview, I sat and waited with no answer. I then recieved a phone call stating I had been booked incorrectly as the original agent was actually off. The person on the phone however advised they would call me to complete the interview later that day.After the phone interview was completed, I was asked to complete a dexterity test in a test centre. (This was a great experience). After the dexterity test we were told the results would be Recieved in the next few days, with those who pass being invited to interview at the intended workplace.

I was advised of passing the tests, and would receive a call to arrange the face to face interview/drug and alcohol tests etc. I missed a call and called the number back. The answerphone did not state who you were calling, and I left a message asking for a call back, I Recieved no further call. I called a few day later and got through to an agent who advised I had been called ‘numerous times’ and was not answer and therefore missed the interview allocation and would need to wait for the next intake date. I asked if they could leave a voicemail message if I was unable to answer as I work and usually facilitate sessions so unable to answer my phone during these times. I was told ‘ I suggest you answer your phone when it rings’. A month went by and I Received an email asking me to attend an interview scheduled for a Saturday. I attended the interview after arranging childcare on the Saturday . I arrived early for the appointment. On arriving I found the visitor car park closed, and the reception not open. Thinking it was maybe because I arrived early I waited. 10 minutes before the interview I spoke to a member of security who advised reception was not open and was unaware of any interviews. She spoke to someone on her radio and informed that on occasion interviews did take place on Saturday especially if there was a big intake. My understanding/impression was that this was a large intake, so I continued to wait. By the interview time no one had arrived. However as I know the road work can cause traffic issues waited a further 30mins yes- still no one. I called your number and left voicemail messages asking what I needed to do- no reply to them, I also sent emails. I Recieved a response to my email on the Monday stating it was passed to the team, and then a further email stating they did not send an email to me asking for me to attend an interview, I was asked to send proof, which I did. No further contact has been made with me, other than I just need to wait for an interview date. I have since sent a further email asking for an update on my application…. Again advised it was passed on to the team and had no further contact. I applied for the role in June, people who applied around the same time as me for the same role and the drivers role have started.

An exciting career change has been affected by poor customer service and appears you focus more on the number of people you can get to fill a role rather than seeing this as an inspiring opportunity for those looking at new roles.

16. juni 2025
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Svar fra Randstad UK

Hello there,

Thank you for taking the time to provide your feedback.

To ensure we can investigate this matter thoroughly and take the appropriate action, we kindly request that you forward the detailed account of these events to our dedicated support team at customersupport@randstad.co.uk. Please include specific dates, times, which site you are applying for at JLR any relevant correspondence you may have.

Once we receive your email, we can move forward. We take these matters very seriously and appreciate you bringing this to our attention.

Regards,
Gayathri R

Vurdert til 1 av 5 stjerner

I was contacted by this agency for a…construction site , manager role

I was contacted by this agency for a managers role which I was more than qualified to do. I done the onboarding and was offered the role. Given the start date and was told I would be emailed the information, no site location and site contact details were given . Emailed and called many times but no reply , this company is a joke , stay clear, all they want is your info , do not use .
I was contacted by Randstad after leaving this review and they asked me to forward all correspondence to them to look into , this is the email address they gave me but cannot send because my computer says it’s an invalid address, I’m not allowed to leave an email address on here but be aware people

3. november 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Randstad UK

Hello Paul,

Thank you for taking the time to provide your feedback.

To ensure we can investigate this matter thoroughly and take the appropriate action, we kindly request that you forward a detailed account of these events to our dedicated support team at customersupport@randstad.co.uk. Please include specific dates, times, and any relevant correspondence you may have.

Once we receive your email, we can move forward. We take these matters very seriously and appreciate you bringing this to our attention.

Regards,
Gayathri R

Vurdert til 1 av 5 stjerner

NO JOBS AVAILABLE

I'll try to keep this brief.
I have quite a lot of experience working with agencies.
I registered with Randstad Education about 1–2 years ago. After a registration process that went on for months, I never worked a single day because they didn’t offer me any work at all. I had actually forgotten I was even registered with them because I'm signed up with other agencies as well.

This September, I saw a teaching job in Liverpool advertised by Randstad, and when I went to apply, they told me I had to register again because a year had passed, and since I never worked for them, I had to start the whole process all over from the beginning.

By the time I finished registering at the end of September, that job had already been filled, and now, in early November, they still haven’t called me to work even one day.

Don’t waste your time registering here if you actually want to work.

Special mention to Sean, my consultant, he doesn’t do any work at all, but at least he’s funny.

7. november 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Randstad UK

Hello Victor,

Thank you for taking the time to provide your feedback.

To ensure we can investigate this matter thoroughly and take the appropriate action, we kindly request that you forward a detailed account of these events to our dedicated support team at customersupport@randstad.co.uk. Please include specific dates, times, and any relevant correspondence you may have.

Once we receive your email, we can move forward. We take these matters very seriously and appreciate you bringing this to our attention.

Regards,
Gayathri R

Vurdert til 5 av 5 stjerner

Vijaya has been so amazing helping me…

Vijaya has been so amazing helping me find my next job, She got in contact with me about a position and has been very attentive and supportive since contacting me. Thank you so much for all your help. I cant wait to start my new job !

31. oktober 2025
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Svar fra Randstad UK

Hello Feyza,

Thank you for writing a review of our 5-star service here on Trustpilot! We're delighted that Vijaya was attentive throughout your journey with us. Congratulations on the new role, and the best of luck from all of us here at Randstad!

Regards,
Gayathri R

Vurdert til 2 av 5 stjerner

student support specialists (in causing stress and anxiety)

Randstad have 0 understanding or capability to be responsible for disabled students through DSA. Relentless repetitive emails, allocating random sessions in mass without correspondence. Today received three emails in 30 mins AND A PHONE CALL from Rashi regarding timesheets from sessions I had yesterday and today. This is unprofessional and frankly ridiculous.

The support workers I work with are great. I have no complaints about them as they understand how to work with disabled students, but the admin team needs to sort itself out. I have sent a complaint to their student support team with no reply.

29. oktober 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Randstad UK

Hello Yasmeen,

Thank you for taking the time to provide your feedback.

To ensure we can investigate this matter thoroughly and take the appropriate action, we kindly request that you forward a detailed account of these events to our dedicated support team at customersupport@randstad.co.uk. Please include specific dates, times, and any relevant correspondence you may have.

Once we receive your email, we can move forward. We take these matters very seriously and appreciate you bringing this to our attention.

Regards,
Gayathri R

Vurdert til 5 av 5 stjerner

I found ARNAS very professional ad…

I found ARNAS very professional ad patient. He was extremely competent and asked pertinent questions regarding my background and experience.I found the experience engaging and inspiring.

22. oktober 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Randstad UK

Hello Adi Khan,

Thank you for your review! We're always impressed with the service Arnas provides, we're lucky to have him! We'll be sure to pass this great feedback on. Good luck with the job search!

Regards,
Gayathri R

Vurdert til 1 av 5 stjerner

I suspect this company of gathering personal data and are up to no good.

I suspect this company of gathering people's data for god knows what. They contact people out of the blue without them being registered. If people complain on this site, they respond with generic answers, like contact our customer service team. People are on here complaining becasue they had no action on customer services, which they have most certainly tried already. My recommendation is to avoid. Now, let's see what the reply will be this time.

24. oktober 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Randstad UK

Hello Valerie,

Thank you for taking the time to provide your feedback.

To ensure we can investigate this matter thoroughly and take the appropriate action, we kindly request that you forward a detailed account of these events to our dedicated support team at customersupport@randstad.co.uk. Please include specific dates, times, and any relevant correspondence you may have.

Once we receive your email, we can move forward. We take these matters very seriously and appreciate you bringing this to our attention.

Regards,
Gayathri R

Vurdert til 1 av 5 stjerner

Not even a courtesy acknowledgement

I reached out to Randstad a week ago with a clear, well-structured enquiry about temporary roles, attaching my CV and outlining my availability. As a Complaints Manager working at NHS Band 6 level, with two years of experience resolving complex cases and supporting multiple directorates, I had hoped for at least an acknowledgment or some guidance on next steps.

Unfortunately, I’ve received no response whatsoever, not even a courtesy reply. At a time when candidates are navigating uncertainty and seeking support, this lack of engagement feels dismissive and disheartening. I had genuinely hoped Randstad would be a proactive and professional agency, but my experience has left me with little faith in their ability to support public sector professionals.

I understand agencies are busy, but basic communication is not optional, it’s the foundation of trust. Based on this interaction, I would struggle to recommend Randstad to others seeking meaningful support during career transitions.

15. oktober 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Randstad UK

Good morning,

Thank you for taking the time to provide your feedback.

To ensure we can investigate this matter thoroughly and take the appropriate action, we kindly request that you forward a detailed account of these events to our dedicated support team at customersupport@randstad.co.uk. Please include specific dates, times, and any relevant correspondence you may have.

Once we receive your email, we can move forward. We take these matters very seriously and appreciate you bringing this to our attention.

Regards,
Gayathri R

Vurdert til 1 av 5 stjerner

Don’t be fooled - Avoid at all costs

Applied to work in the care agency, everything was straight forward to begin with had my interview with an intern on his last day (first red flag!) who couldn’t answer all my questions about the company and told me to email Siobhan with any questions….. witch I did got no reply from her! About a week and a half after sending an email I gathered they changed their mind about employing me and just didn’t tell me, when I got a call from an ‘overseas’ worker - Sowmya - who was dealing with my sign up. (Kinda hard to do when your in different time zones) she told me the sign up would be quick and easy….. far from it 4 months it dragged out as she wouldn’t accept any of my references as they weren’t ‘proper emails’ (sent her 5 references 3 of witch weren’t bought domains and @gmail.com) I then told her after 4 months of every email being declined that both our time was being wasted here and I didn’t want to go forward for her then to tell me to send her more emails and my banking info. Totally unprofessional and incompetent. Avoid at all costs

30. september 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Randstad UK

Good morning,

Thank you for taking the time to provide your feedback.

To ensure we can investigate this matter thoroughly and take the appropriate action, we kindly request that you forward a detailed account of these events to our dedicated support team at customersupport@randstad.co.uk. Please include specific dates, times, and any relevant correspondence you may have.

Once we receive your email, we can move forward. We take these matters very seriously and appreciate you bringing this to our attention.

Many thanks
Abbie

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

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Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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