Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I just want to say a big thank you to Robert Davies for all the support he gave me during my job search. He was helpful from the very beginning and made the whole process feel much less stressful. H... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

I have worked for randstad for quite a while now! I used to deal with a consultant called abbuu migoda who was fantastic and efficient. However I now have a consultant called Jake Johnson who is never... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Lots of communication emails, it’s so good to get consistent contact so you know what’s going on. I can’t praise Lauren enough ! When I contacted her for assistance she responded almost instantly with... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Received a phone call from Kelvin yesterday afternoon about a job. Received a mail and phone call this morning with an interview lined up - fingers crossed. Good experience with this company so far -... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Bemanning
  2. Bemanningskonsulent
  3. Lønnsutbetaling
  4. Rekrutterer
  5. Talentbyrå
  6. Vikarbyrå

Skrevet av virksomheten

Every year, we help hundreds of thousands of people find rewarding jobs in the ever-changing world of work. We understand the importance of a job in your life and we want to help you find work that feels good. As the No.1 recruitment agency in the world, we’ll help you continue to grow as your needs and ambitions change. Our specialist consultants across the UK are experts in their local markets. Working across over 70 branches in England, Scotland, Wales and Northern Ireland our teams are focused on matching the right candidate with the right workplace.


Kontaktopplysninger

3,5

Middels

TrustScore 3.5 av 5

655 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 96 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Excellent and Efficient Candidate Experience

I am currently going through the Graduate recruitment process for Caterpillar and I’ve had a fantastic experience so far. A special shout-out to Jake Yianni, who has been incredibly helpful and efficient. He responded to my queries regarding the Assessment Centre and nationality confirmation very promptly, which made the whole process much smoother and stress-free. I really appreciate the professional and transparent communication from the Randstad team!

21. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I have worked for randstad for quite a…

I have worked for randstad for quite a while now! I used to deal with a consultant called abbuu migoda who was fantastic and efficient. However I now have a consultant called Jake Johnson who is never around , does not answer emails or waits 2 weeks to answer me then it’s normally “ I need to speak to my manager “ for basic tasks. Abbu would always check in with me, I have never had that from Jake and he never answers the phone. I have recently started to look elsewhere for work as I have no faith in pay queries or basic general queries from Jake . Sorry randstad you use to be a 5 star service , poorly gone downhill

15. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til Randstad UK

Svar fra Randstad UK

Hi , We sincerely apologize for the frustration caused by the lack of communication you've experienced recently. It is disappointing to hear that the standard of service has dropped since your transition.

We take your comments regarding pay queries and response times very seriously. We are currently looking into this with the management team to ensure your concerns are handled as a priority , if you Could you please send further details to customersupport@randstad.co.uk and a member of our dedicated team will look into this for you.

Thanks
Gemma

Vurdert til 5 av 5 stjerner

Quick Response

The response was Immediate and on point.

14. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til Randstad UK

Svar fra Randstad UK

Hi , thank you for your review and that you have received efficient responses thank you

Vurdert til 5 av 5 stjerner

Outstanding Support and Guidance Throughout My Job Search By Robert Davies

I just want to say a big thank you to Robert Davies for all the support he gave me during my job search. He was helpful from the very beginning and made the whole process feel much less stressful.
He really took the time to understand what I was looking for, kept me informed throughout, and was always approachable and attentive. He also helped me prepare for my interview by giving useful advice on what to expect, which made me feel much more confident going into it. He regularly checked in with me as well, which showed how much he genuinely cared.
I truly appreciate everything he’s done and would happily recommend him, along with Randstad, to anyone looking for a supportive and genuine recruitment experience.

10. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til Randstad UK

Svar fra Randstad UK

Hi Hadiqua, thank you for your lovely review . we will pass on your review to Rob and we are so happy you settled with your role at randstad

Vurdert til 1 av 5 stjerner

Randstad agency steals money from…

Randstad agency steals money from workers.

I worked for them as a telehandler operator for 2 days. Before starting, we agreed on 9 hours paid per day. However, when it came to payment, they only paid me for 8.5 hours per day.

That might sound like a small difference, but over the 2 days I was underpaid £21 and the principle matters. If they do this to every worker, it adds up quickly.
Randstad excuse was that their client only paid them for 8.5 hours, so they paid me the same. But that is not my problem. My agreement was with the agency, not their client. We agreed 9 hours, and that should be honoured.

I contacted them several times trying to resolve this properly, but they either ignored me or kept repeating the same excuse. It felt like a “computer says no” attitude, with no willingness to take responsibility or fix the issue.

Very disappointing experience. Be careful if you work with this agency, check your hours and payments closely.
P.s I have written proof of the agreed hours and payslip.

20. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til Randstad UK

Svar fra Randstad UK

Thank you for sharing your feedback. We are sorry to hear that your recent experience has not reflected the positive relationship
To help us investigate what has happened and address the concerns regarding staff attitude, please could you provide further details by emailing us at customersupport@randstad.co.uk

Vurdert til 1 av 5 stjerner

I have been waiting since the start of…

I have been waiting since the start of the academic year for a tutor to contact me, despite me sending a number of emails. Each time the response comes - please send details - which I do - they just don't appear to use them.

Next stop SFE..

3. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til Randstad UK

Svar fra Randstad UK

Hi,

I’m really sorry to hear this is definitely not the experience we want for you.

We want to get this sorted properly and make sure a tutor gets in touch. Could you please send further details to customersupport@randstad.co.uk and a member of our dedicated team will look into this for you.

Many thanks
Abbie

Vurdert til 1 av 5 stjerner

Absolutely Unacceptable Low Level of Service!

I have been working for a client as a contractor since April 2017. London, United Kingdom. I requested today Randstad to send me a letter for the Home Office confirming my start date, job tittle and location for the purpose of applying for British Naturalization. It is required for the candidate to be in the UK for at least 5y. Shockingly, I received a letter from Randstad stating I have been an employee since Feb/2026 in Netherlands!!! How is this possible? In case this situation is not rectified I will not hesitate in escalating the situation to the administration of Randstad and also the client I am working for.

24. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til Randstad UK

Svar fra Randstad UK

Hi,

We are incredibly sorry for this error, we completely understand the importance of this letter for your British Naturalization application.

This is clearly a mistake in our records that needs to be fixed immediately. We want to ensure you have the correct documentation is sent to you without any further delay.

Please email customersupport@randstad.co.uk with full contact details so that we can look into this for you.

Many thanks
Abbie

Vurdert til 5 av 5 stjerner

Vijaya kept me updated throughout the…

Vijaya kept me updated throughout the recruiting process for Abbott and contacted immediately after she knew I’d been successful! Thanks again Vijaya 🙏

18. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til Randstad UK

Svar fra Randstad UK

Thank you for your review! We're always impressed with the service Vijaya provides, we're lucky to have her! We'll be sure to pass this great feedback on

Vurdert til 1 av 5 stjerner

DO NOT APPLY!

Please do NOT consider applying for this company, I applied and was rejected within 10 minuites
They are using AI to deal with applicants not a human being
I was greeted with a rejection with the WRONG NAME
Terrible experience

17. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til Randstad UK

Svar fra Randstad UK

Thank you for sharing your feedback. We are sorry to hear that your recent experience has not reflected the positive relationship
To help us investigate what has happened and address the concerns regarding staff attitude, please could you provide further details by emailing us at customersupport@randstad.co.uk

Vurdert til 1 av 5 stjerner

Randstad is a danger to disabled students

Randstad should not be allowed to provide support to disabled students. I am blind and was pushed by the allocated support worker (Tarikebuna Kerekebuna). Physical assault is unacceptable, but even worse when blind. My support worker was snoring during taught sessions, for which my lecturers provided evidence. I was almost forced into the wrong car. Also, I was refused notes in accessible notes, despite requiring these to do my course. I made a complaint, yet the support worker's account was accepted at face value, despite witnesses being present. I will be taking this further, due to the distress I have experienced.

27. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Randstad is a Scam Agency Posting Ghost Jobs

This feels like a scam, ghost jobs. I applied twice for a JLR role through Randstad, a useless agency. I completed the online assessment and passed it. The automated email said I would be contacted for the next steps, but two weeks have already passed and no one has reached out.

I tried calling the Birmingham office number, but every time it goes to an automated voicemail saying there is no one available to take my call. Why the hell are they wasting my time and the time of thousands of others like me?

12. februar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Randstad UK

Svar fra Randstad UK

Hello Wezy Ali,

Thank you for writing a review of Randstad on Trustpilot. We're disappointed to hear that you are unhappy with your experience with our organisation, however we appreciate the detail you have provided describing your overall experience. We will feed this information back to the teams involved in your experience; we are always keen to hear from all individuals as we aim to continuously improve our services for everyone using Randstad.

Regards,
Gayathri R

Vurdert til 1 av 5 stjerner

Absolutely shocking service!

Absolutely shocking service from the back office side of things! (Clearly based in India).
I tried communicating with the Randstad Onboarding team but was getting nowhere! I recieved a call after 10 days of sending numerous emails, making countless phonecalls (with no reply, just rings out and eventually some promises of ' leaving the message for the relevant person ' to call me back) to different colleagues within the team and leaving a few voicemails, no response whatsoever!
I could go on but I think you get the jist. The team on site were great however limited to what they could actually do which simply meant I had no choice but to wait for a miracle for Randstad to get back to me!
Please employee people who're actually capable of doing their job and not sitting around twidling their thumbs!
By far the most stressful onboarding process I've ever had to go through.

15. januar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Randstad UK

Svar fra Randstad UK

Hello Omair,

Thank you for sharing your feedback on Randstad's services here on Trustpilot.

We are sorry to hear about the poor experience received whilst working with us. We understand the importance of a reliable, professional and communicative service and we are disappointed when we hear that things haven’t gone quite right.

With your permission, we'd love the opportunity to discuss your feedback in more detail, understand the details of your assignment and try to help where we can. If you'd like to have a chat, please reach out to us at customersupport@randstad.co.uk at any time.

Kind Regards,
Gayathri R

Vurdert til 5 av 5 stjerner

The interview and onboarding process…

The interview and onboarding process was very efficient, and the staff were extremely friendly. Jonathan, in particular, was amazing throughout the whole process. He was very approachable, kept me informed, and made sure I was up to date every step of the way.

Jonathan has genuinely given me confidence and hope that Randstad will be a great company to work for, and I'm looking forward to starting my journey with them.

2. februar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Randstad UK

Svar fra Randstad UK

Hello Emma,

Thank you for writing a review of our 5-star service here on Trustpilot! We're delighted that Jonathan was attentive throughout your journey with us. Congratulations on the new role, and the best of luck from all of us here at Randstad!

Regards,
Gayathri R

Vurdert til 1 av 5 stjerner

Used to be good company

Used to be good company. I worked for them. They got me into full time work for which I was truly grateful.
Unfortunately, now bottom of the pile. These zero hour contracts should be a thing of the past. Poor pay poor attitudes of staff. Refuse to give references, because they don't want you to go to a better agency and be paid more. Currently I know somebody who is stuck with them because they won't give a reference so they can work elsewhere. By the way, this is after 10 years + commitment and loyalty.

26. januar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Randstad UK

Svar fra Randstad UK

Hi Paul,

Thank you for sharing your feedback. We are sorry to hear that your recent experience has not reflected the positive relationship we enjoyed with you in the past.

We would like to clarify our policy regarding references: we would never want to hold back talent or prevent anyone from progressing in their career. You can ask for a reference by emailing references@randstad.co.uk.

To help us investigate what has happened and address the concerns regarding staff attitude, please could you provide further details by emailing us at customersupport@randstad.co.uk?

We appreciate the years you’ve spent with us and hope to resolve this for you quickly.

Kind regards,
Abbie

Vurdert til 5 av 5 stjerner

Vijaya has been absolutely fantastic…

Vijaya has been absolutely fantastic throughout the recruitment process. She has been consistently supportive, approachable, and incredibly responsive, always checking in and answering any questions promptly and thoroughly. Her communication is excellent, and she genuinely makes you feel valued and reassured at every stage. She has gone above and beyond to ensure everything ran smoothly, and it has been a pleasure dealing with her. She is a real credit to Randstad.

13. januar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Randstad UK

Svar fra Randstad UK

Hello Fariha,

Thank you for your review! We're always impressed with the service Vijaya provides, we're lucky to have her! We'll be sure to pass this great feedback on. Good luck!

Regards,
Gayathri R

Vurdert til 5 av 5 stjerner

Excellent

Excellent - Vijaya was wonderful

19. desember 2025
Anmeldelse skrevet uten oppfordring
Logoen til Randstad UK

Svar fra Randstad UK

Hello Tong,

Thank you for your review! We're always impressed with the service Vijaya provides, we're lucky to have her! We'll be sure to pass this great feedback on. Good luck.

Regards,
Gayathri R

Vurdert til 4 av 5 stjerner

Fast repayment thank you

8. desember 2025
Anmeldelse skrevet uten oppfordring
Logoen til Randstad UK

Svar fra Randstad UK

Hello Caleb,

Thank you for your review on Trustpilot. We appreciate you taking the time to leave a lovely comment. Good luck.

Regards,
Gayathri R

Vurdert til 2 av 5 stjerner

There is no phone to office as far as I…

There is no phone to office as far as I have looked at web site also agent is not available to call on phones when needed but if site manager rings thay pic up

21. november 2025
Anmeldelse skrevet uten oppfordring
Logoen til Randstad UK

Svar fra Randstad UK

Hello Russell,

Thank you for taking the time to complete a review. We are sorry to hear about the issues you have been having in communicating with us.

We value all feedback and using the information you have provided, will ensure that this is taken onboard with the relevant teams to help in improving our service in the future.

If you would like for us to take a further look into this for you, please reach out to our Talent Experience Team at your earliest convenience. We can be reached at customersupport@randstad.co.uk, and we'll come back to you as soon as we can.

Thanks, we look forward to hearing from you soon.

Regards,
Gayathri R

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv