Randstad UK Anmeldelser 

I applied for a role where Randstad was handling the recruitment process. Initially, everything seemed positive. I had three stages of interviews, including an introductory phone call with the recruiter, who came across as friendly, helpful, and supportive throughout the early stages.

However, after completing the final interview, the experience took a disappointing turn. Despite sending multiple follow-up emails requesting an update, I received no response whatsoever. To this day, I have never been informed whether I was successful or unsuccessful.

What makes the situation even more frustrating is that the same position has been advertised multiple times since my final interview. This only adds to the confusion and raises questions about how candidates are being managed throughout the process.

I find the lack of communication extremely unprofessional. After investing significant time preparing for and attending three interviews, the very least a candidate deserves is a simple response or outcome update. Ignoring emails and leaving candidates completely in the dark reflects poorly on the recruitment experience.

Overall, it was a very strange and disappointing process. I genuinely don’t understand what is so difficult about replying to an email and providing candidates with basic courtesy and closure.

After being told I was successful for a start at Vivid through Randstad I waited.... and waited... bought plumbing tools at great expense to myself after being assured that the "delay" would be sorted and I would be kept in the picture by...Russ.... a big fat nothing happened.. no apology just ignored Phone calls.... so absolutely disgusting treatment. 4 months later still no apology

Life changing.

With the DSA, i was given a study support / skills tutor called Barbara Jones. We had weekly sessions for over a year until i left University recently.

Barbara has changed my life in so many ways. She has been nothing but professional throughout all my sessions and was a complete joy to work with. Sometimes the highlights of my week.

I got diagnosed with ADHD and that explained why my grades were honestly so bad. I had no revision technique for university, no confidence in myself. I resat an exam every year (2 years), barely scrapping passes.

When i got diagnosed with ADHD, the DSA offered me a study support tutor / special skills and i was put into touch with Barbara.

At first i thought i wouldn’t need the support but boy was i wrong.

She really really took the time to get to know me, she really came to terms to bring what i was struggling with to the surface and worked with me actively to get around things.

Throughout the year she helped me implement study techniques and even life skills to get me through with life.

I am so happy to say i am graduating soon with a 2:1, from being someone who barely thought they were going to make it past 2nd year to someone who scores 60+ in all their exams! I just can’t believe how much a push in the right direction / exploring other methods of doing stuff is, etc visual, is when you are someone who’s neurodiverse, i couldn’t have figured it out without Barbara, you can tell how qualified she is to work with people like me and i am just so extremely grateful.

Barbara helped me so much with my own personal things, such as my lack of confidence, or delaying applications by giving me reasonable strategies to do things. I blossomed at my new job, where at the beginning i was so shy to ask for any help. She really helped me change my perspective and i am so happy i can carry these skills with me for the rest of my life.

She taught me that i don’t have to do things the conventional way of doing them if it doesn’t work for me and that’s completely okay.

For example before i met Barbara, a lot of the work i did was online in terms of notes etc. And it just wasn’t working for me but i couldn’t understand why as it worked for everyone else.

Barbara suggested that i could print stuff out and work on it physically, and that’s exactly what i did.

It absolutely helped me so much, just printing out my recourses, writing things out by hand.

Creating visual reminders for deadlines and she understood that if i couldn’t see it i wouldn’t regard it as important when it was - this was a game changer!

I was always someone that left everything until last minute and she helped me work a way that broke my workload into manageable smaller chunks that i could do slowly but surely everyday instead of burning myself which i really used to do.

Barbara i will miss you so much, thank you for turning me into the woman i am today. I couldn’t imagine the shell of the person i would be without all of your advice and support in terms of my ADHD.

Upon applying for a role through Randstad I received an e-mail stating I would receive another e-mail with the next steps of the recruitment process to be completed online on (within 72 hours if possible), this e-mail didn't arrive (yes, I checked the junk mail).

There was a phone number on the 1st mail to call if any issues, rang it 3 times & went to voicemail each time (left a voicemail with all info once, no response).

Replied to the original e-mail with all the information & again no response. Then found another number for the company online & it was out of service.

I then contacted someone who would directly know the Randstad staff within the company I was applying to, they e-mailed them to chase it up & put others on the mail aswell, still no response.

When I raised this with ppl who work for other recruitment companies in the area they stated they weren't surprised, its pretty common.

Not a great look for a recruitment company when people looking for work are trying to get a job through them yet can't get any info or help regarding it.

Went through the recruitment process, it was unprofessional and the feedback was lazy especially after wasting my time on the whole process, I didn’t even get the chance to ask questions about the role. would avoid if you’re looking for work and if you’re a company I wouldn’t trust their hiring process.

Very unprofessional, lack of engagement in the recruitment process.
After providing all the required documents and registering they simply ghost you, ask for informations lying about jobs and then simply they don't answer. No one to provide info or guidance , it feels like I've been robbed of my personal information under the pretext of finding a job.

I work for Abbott now - have to say the onboarding was awful somebody called Jake Johnson was allocated to me he never once picked up the phone to me despite me asking for numerous calls this just made me frustrated and not have faith in the job or company . I would get pointless emails of him not stating facts which would take 3 days to get back to me. A lady called vijaya was fantastic and her customer service was amazing and so helpful and responsive. I enjoy working at Abbott but the start off was not great at all and I would suggest putting more thorough employees to help get us started

I have just obtained a new position being recruited through Randstad and my experience was excellent through out. I dealt directly with Rob Davies Delivery Team Manager FM Property Management at Randstad Talent Centre through out the process. Rob always kept me in the loop, providing all the information I required and was pleasant and reassuring through out. I felt totally at ease with Rob. My experience of working with Randstad exceeded my expectations.

I have been working for Randstad for 4 and a half years. My experience of working for them is an extremely positive one.
I always have work through Randstad, my manager has been extremely helpful and I know that I can get in touch whenever I need to.
I get emails thanking me for my hard work which makes me feel appreciated for the work I am doing.
I 100% recommend Randstad I can't see my self ever working for another agency.

I would like to recommend natiele musgrove top lady goes out of her way to help hope she here to stay with us she knows us all and we know her

I am currently going through the Graduate recruitment process for Caterpillar and I’ve had a fantastic experience so far. A special shout-out to Jake Yianni, who has been incredibly helpful and efficient. He responded to my queries regarding the Assessment Centre and nationality confirmation very promptly, which made the whole process much smoother and stress-free. I really appreciate the professional and transparent communication from the Randstad team!

I have worked for randstad for quite a while now! I used to deal with a consultant called abbuu migoda who was fantastic and efficient. However I now have a consultant called Jake Johnson who is never around , does not answer emails or waits 2 weeks to answer me then it’s normally “ I need to speak to my manager “ for basic tasks. Abbu would always check in with me, I have never had that from Jake and he never answers the phone. I have recently started to look elsewhere for work as I have no faith in pay queries or basic general queries from Jake . Sorry randstad you use to be a 5 star service , poorly gone downhill

The response was Immediate and on point.

Clear communication and setting right expectations.

I just want to say a big thank you to Robert Davies for all the support he gave me during my job search. He was helpful from the very beginning and made the whole process feel much less stressful.
He really took the time to understand what I was looking for, kept me informed throughout, and was always approachable and attentive. He also helped me prepare for my interview by giving useful advice on what to expect, which made me feel much more confident going into it. He regularly checked in with me as well, which showed how much he genuinely cared.
I truly appreciate everything he’s done and would happily recommend him, along with Randstad, to anyone looking for a supportive and genuine recruitment experience.

Randstad agency steals money from workers.

I worked for them as a telehandler operator for 2 days. Before starting, we agreed on 9 hours paid per day. However, when it came to payment, they only paid me for 8.5 hours per day.

That might sound like a small difference, but over the 2 days I was underpaid £21 and the principle matters. If they do this to every worker, it adds up quickly.
Randstad excuse was that their client only paid them for 8.5 hours, so they paid me the same. But that is not my problem. My agreement was with the agency, not their client. We agreed 9 hours, and that should be honoured.

I contacted them several times trying to resolve this properly, but they either ignored me or kept repeating the same excuse. It felt like a “computer says no” attitude, with no willingness to take responsibility or fix the issue.

Very disappointing experience. Be careful if you work with this agency, check your hours and payments closely.
P.s I have written proof of the agreed hours and payslip.

I have been waiting since the start of the academic year for a tutor to contact me, despite me sending a number of emails. Each time the response comes - please send details - which I do - they just don't appear to use them.

Next stop SFE..

I have been working for a client as a contractor since April 2017. London, United Kingdom. I requested today Randstad to send me a letter for the Home Office confirming my start date, job tittle and location for the purpose of applying for British Naturalization. It is required for the candidate to be in the UK for at least 5y. Shockingly, I received a letter from Randstad stating I have been an employee since Feb/2026 in Netherlands!!! How is this possible? In case this situation is not rectified I will not hesitate in escalating the situation to the administration of Randstad and also the client I am working for.

Vijaya kept me updated throughout the recruiting process for Abbott and contacted immediately after she knew I’d been successful! Thanks again Vijaya 🙏