I've cancelled my subscription, too many no shows. I don't blame the Radio Times for this, it's the postal service, we are lucky if we see a postman every 2 weeks. I was continually emailing the Radio... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Call centre in South Africais worse than useless! There is never a manager available, NEVER. They promise a call back from a manager. Never happens. NEVER. DELIVERY OF ISSUES Have arrived in ti... Vis mer
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The Radio Times is an institution. I have been reading it since I was small child and it is part of my daily life. It is reliable and informative and lets you into a world of discovery about tv and... Vis mer
This week is the third week in a row that my Radio Time hasn’t arrived. It appears I am not alone. As Immediate Media are not fulfilling their contract they need to be taking up delivery issues wi... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Whether in print or online Radio Times is the best place to discover the best programmes, films and podcasts to watch or listen to, with daily recommendations from our team of experts — plus a dedicated section on what to stream on Netflix, Amazon Prime Video, Disney+ and many more. Never miss a moment, with easy-to-use listings across over 100 channels. Enjoy exclusive interviews with the biggest names in broadcasting. Plus, test your knowledge with access to puzzles and crosswords. We have a website www.radiotimes.com , A What to Watch app, a weekly magazine available in stores or you can subscribe. We have a Radio Times Shop that has special offers and products from the magazine. For SUBSCRIPTION queries please visit www.radiotimes.com/contact-us and use the HELP button in bottom right corner or you can call 01233 560607 (Mon-Fri 9am-5pm) If you have any editorial queries or comments on the magazine, website or apps contact feedback@radiotimes.com
Kontaktopplysninger
Vineyard House, 44 Brook Green, W6 7BT, London, Storbritannia
- 0207 150 5800
- feedback@radiotimes.com
- www.radiotimes.com
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Under middels
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My weekly opportunity to look forward to exciting experiences
I look forward to trading the Radio Times and I have to hand a highlighter pen to remind me of upcoming programmes. I an quite different from.my friends in this but I have been able to inform.them.of excellent programmes, recently BBC 4 Letters from Baghdad.
15. juli 2026
Svar fra RADIO TIMES
Thank you that is very kind and it is what we are all about. It is actually making informed choices of programmes. Tell your friends they need an RadioTimes and a highlighter too!
Look forward to receiving the magazine.
Look forward to receiving the magazine.
Not just a media listing a good read.
15. juli 2026
Svar fra RADIO TIMES
Thank you for taking the time to post this. We share your excitement about getting a new copy each week and it is a good way to see what big events are coming up too and we totally agree it is a good read too.
I’ve had a subscription for the past 30…
I’ve had a subscription for the past 30 years and there was no problem until this year. I have had to contact you three times this year because the RT failed to appear.
15. juli 2026
Svar fra RADIO TIMES
Thank you so much for your incredible loyalty over the past 30 years, it really does mean a great deal to us. We're so sorry to hear you've had delivery issues this year. This can be due to new postal arrangements for which we dont have control. Always remember, If your copy hasn't arrived in time for the listings to begin, please do get in touch with us straight away, as we'll always do our best to help. Thank you again for your continued support, and we hope to provide the reliable service you've enjoyed for so many years.
Post Office does not deliver
Post Office only delivers twice a month maximum unless post is registered so you need to use alternative couriers in
15. juli 2026
Svar fra RADIO TIMES
Thank you for taking the time to share your feedback. We're very sorry to hear about your delivery issues. We are in touch with our delivery partners to establish where delays are occurring.
Svar fra RADIO TIMES
Thank you for your review. We are pleased to hear that.
It would be good to get my copy on the…
It would be good to get my copy on the right day. Last weeks copy came on the Friday, thus useful for half a day. Is that a good service??
10. juli 2026
Svar fra RADIO TIMES
Thank you for your review. We totally get it. We want copies to be with you as soon as they leave our printers so we completely share your frustration and they are sent on the Monday so that should be plenty of time for it to reach you before the listings begin. Be sure to let us know whenever this happens and we'll be happy to extend your subscription to cover any missed issues. We appreciate your patience and hope your deliveries return to normal soon.
Excellent customer service
Despite a glitch with contract renewal helpful and friendly staff resolved the problem
7. april 2026
Svar fra RADIO TIMES
Thank you for letting us know and glad we were able to resolve the problem for you. Enjoy your magazine.
Magazine is great
Magazine is great, but Royal mail delivery is unreliable at best, with only one postal delivery per week, which leads to two Radiotimes arriving at the same time, one of which is a week old and a waste of money.
15. juli 2026
Svar fra RADIO TIMES
Thank you for your review. We're pleased to hear you're enjoying the magazine, but we're sorry that unreliable postal deliveries have affected your enjoyment. If this happens, please let us know and we'll be happy to extend your subscription to cover any missed issues.
We have had two weeks when the radio…
We have had two weeks when the radio times arrived after the Saturday it should start!!
13. juli 2026
Svar fra RADIO TIMES
Thank you for your comments. We're sorry to hear your copies didn't arrive as expected. We understand how frustrating this can be. If this ever happens, please let us know and we'll be happy to extend your subscription to make up for any missed issues.
On THIS "renewal" so far so good (after…
On THIS "renewal" so far so good (after a disastrous experience with RT between October and December 25)
4. desember 2025
Svar fra RADIO TIMES
Thank you and long may that continue. Am glad we were able to turn this round.
Our radio times almost always arrives…
Our radio times almost always arrives in the middle of the week it is covering so only 3 days of use.
15. juli 2026
Svar fra RADIO TIMES
I am sorry to hear that. We do our best to get deliveries to France within the tight deadlines that we have and Overseas copies are the first to be despatched. Always let us know if copies do not turn up.
Love Radio Times but the subscription…
Love Radio Times but the subscription was too high. Glad I found this deal for £10 for 10 issues.
15. juli 2026
Svar fra RADIO TIMES
thank you we do a range of offers and this is the best one if you are starting out discovering Radio Times. Enjoy.
Subscription information missing
Repeatedly failed to link my existing (buysubsciptions.com) subscription. New subscription apparently linked after logging out and back in, but shows blank delivery address (although issues are now being delivered), nothing about end date or subscription reference number, and no facility to report missed deliveries. Subscription page uses a weird font (mostly capitals, some letters in lower case) which is hard to read.
15. juli 2026
Svar fra RADIO TIMES
Thank you for taking the time to share your feedback. We're sorry to hear about the issues you've experienced with access to your online account. We appreciate that the account information currently available is limited, and we know this can be frustrating. We're aware of these limitations and fonts (which is only on some PC operating systems, and we hope to introduce improvements to the account information and functionality very soon. In the meantime, if you ever need help with your subscription or to report a missed delivery, our customer service team will be happy to assist.
Svar fra RADIO TIMES
Thank you for taking the time to make your kind comments. It's lovely to hear that our approach is valued. We've always aimed to create a magazine that appeals to a wide range of readers, and we like to think that's something we've carried forward from our "public service roots". We really appreciate your feedback.
Svar fra RADIO TIMES
Thank you. You are right. There is a lot of useful information - almost 20,000 bits of information a week. It is a great way of building up general knowledge too even if you cannot watch or listen to all of the programmes. Thank you for being a Radio Times reader.
Always arrives in good time & is a…
Always arrives in good time & is a great read full of information
13. juni 2026
Svar fra RADIO TIMES
Thank you for your kind comments and we are pleased to hear that and it is full of useful information and I hope constantly picked up during the week. Thank you again for being a Radio Times reader.
Like so many we also have had issues…
Like so many we also have had issues with delivery lately. Latest is a non appearance of the RT for the next week. A couple of weeks ago it arrived on Saturday afternoon, just after I had reported the matter via RT contact page and we'd gone out and bought another TV Guide. We used to get the RT delivered every Monday or Tuesday without fail but now following the email regarding the new Royal Mail delivery changes I suspect late delivery will become a regular issue. If I can get a refund on the unused portion of my subscription then that will be the route I will take and return to buying a TV guide in a local shop.
4. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra RADIO TIMES
Thank you for your review. We're very sorry to hear about the recent delivery issues and understand how disappointing this has been. While Royal Mail's delivery changes have affected some customers, we know how important it is that your copy arrives on time. If an issue does occur, please let us know and we'll always extend your subscription to cover any missed copies. If you'd like to discuss your subscription or available options, our customer service team will be happy to help.
Late delivery
I used to receive my radio times by post every Tuesday.Now,I am lucky if I get my copy delivered before Saturday.In fact I have not had a delivery for two weeks.this is not acceptable
2. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra RADIO TIMES
Hi, we're very sorry to hear about the delays you've experienced with your Radio Times deliveries. We completely understand how frustrating this must be, especially when your magazine previously arrived every Tuesday and you've now been without a copy for two weeks.
From time to time, some areas experience delays within the postal network, which can unfortunately affect the delivery of subscriptions. While these delays are outside of our direct control, we appreciate that this doesn't make the situation any less disappointing, and we sincerely apologise for the inconvenience you've experienced.
We've asked you to send us your subscription details via private message so we can investigate what's happened with your deliveries.
.
Radio Times subscription renewal scam?
I've been a Radio Times subscriber for many years. I'd made a calendar note that my 6 month sub was due to renew automatically in a week's time so I checked what the renewal cost would be: £65, up 44% from last renewal. I decided to cancel my sub on the radiotimes.com website, and in the process was offered a price of £27.50, which I accepted. Just to confirm this wasn't too good to be true I checked back in my radiotimes.com account and found that it was too good to be true and my renewal was shown as £55.
I rang the number on the website and was told my renewal cost would be £65, the £55 offer had expired (Tesco, for one, are still offering it, via a link to radiotimes.com!) and the £27.50 offer never existed. I was assured there was a fault with the website, other people had complained and "management were looking into it". The subscription page text was a mixture of random upper and lower case letters so it does look as if there are problems with the site, but can that explain the random price offers as well?
I wonder how long this has been going on. It occurred to me that if I'd believed my payment of £27.50 had been taken as the webpage said it had, I'd have found at auto renewal in a week's time that I'd been charged £65. How many people have been caught out by this? There are at least two other reviews on Trustpilot reporting the same £27.50 offer.
How is it not fraud?
I reported all this to Citizen's Advice/Trading Standards, but I got the impression that any legal action against Radio Times would be costly and likely to fail, and Trading Standards probably won't investigate.
1. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra RADIO TIMES
Thank you for your feedback and I am sorry for the problems you have experienced. We are looking into what has gone wrong and appreciate your patience.
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