The staff are very helpful and friendly. I don't like staff members hanging around asking if they can help or just watching you making you feel uncomfortable. In ProCook they are available when you w... Vis mer
Selskapet har svart
Beliggenhet
Bytt filialUnit 148 Lower Mall, Chantry Place Shopping Centre, NR1 3SH Norwich, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Highly recommend ProCook I have bought a number of items from my local ProCook shop in Norwich, as well as from their online store over the past couple of years. Service has always been excellent and... Vis mer
Selskapet har svart
Went into the Norwich store and the lady couldn’t be more honest respectful and friendly. No pressure on sale just made it an easy experience especially when it comes to spending high amounts of money... Vis mer
Selskapet har svart
Lovely, clean store here in Norwich. Staff always helpful and friendly. Good range of prices - you can choose something expensive but for many products the prices are very reasonable. Good range of pr... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrevet av virksomheten
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktopplysninger
Unit 148 Lower Mall, Chantry Place Shopping Centre, NR1 3SH, Norwich, Storbritannia
4,8
Enestående
585 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great quality products
Had a lovely young woman help me with my purchases. I bought some silicone utensils and a timer shaped like an egg . I am pleased with the quality of all the products which I bought .
29. september 2025
Svar fra ProCook - Norwich
We're so glad a team member provided excellent assistance with your purchase! It's great to hear you're pleased with the quality of the utensils and timer. Thank you for your positive feedback!
Svar fra ProCook - Norwich
We appreciate your positive feedback regarding our great customer service and products; we are so happy you enjoyed them!
Baking trays …
A very positive experience I purchased the items I wanted and received valuable advice about another item which I was unsure about but did buy upon this advice
Lovely store well displayed with informative staff
27. september 2025
Svar fra ProCook - Norwich
We're delighted you had a positive experience and purchased the items you wanted. It's great to know our informative staff gave valuable advice that helped with your purchase. We appreciate your feedback!
Knowledgeable and helpful staff
26. september 2025
Svar fra ProCook - Norwich
We appreciate you letting us know our staff was helpful and knowledgeable. We are so happy to hear it!
Helpful staff.The member of staff who served me…
The member of staff who served me wrapped a potentially breakable item very securely so I was able to carry it home safely. This was in the Norwich branch which was in St. Stephen’s Street which is not in your list of locations which needs to be updated.
29. september 2025
Svar fra ProCook - Norwich
We're glad to hear that our staff member ensured your item was safely wrapped for transport. Thank you for letting us know about the outdated location information; we'll update our list.
In store
In store, young lady that served us was very helpful prior to visiting the till and then very pleasant during.
27. september 2025
Svar fra ProCook - Norwich
We're happy to hear that you found our team member helpful and pleasant! Thank you for sharing your positive experience with us; we appreciate your feedback.
Svar fra ProCook - Norwich
We appreciate your feedback! We are so happy our staff was welcoming to you, and we thank you for letting us know.
I found the service friendly
I found the service friendly, quick and efficient, exactly what I needed it to be at the end of the day.
I found the kettle I wanted and have now used it for a couple of days. It looks good and though it is not the most quiet of kettles, it does the job and pretty quickly too.
23. september 2025
Svar fra ProCook - Norwich
We appreciate you taking the time to share your thoughts. We're happy to hear that you found our service friendly, quick, and efficient. It's great to know you found the kettle you wanted and are pleased with its performance!
Loved the lay out of the shop and had…
Loved the lay out of the shop and had so many good offers on. The shop assistant was great - showed an interest in helping us and then left us alone to look further and answered all our questions - very knowledgeable and helpful!
Also the location on this review says it’s still at Notcutts but it’s moved to Norwich City Centre which is where I went.
23. september 2025
Svar fra ProCook - Norwich
We're happy to hear that you loved the shop's layout and offers. It's great to know the shop assistant was so helpful and knowledgeable! We appreciate you letting us know about the location information and will get this updated. Thanks for your positive feedback!
Svar fra ProCook - Norwich
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Svar fra ProCook - Norwich
We appreciate you taking the time to leave us this great review! We're so happy you liked our shop and found our staff helpful.
Svar fra ProCook - Norwich
We appreciate you letting us know that our staff was helpful to you. Thank you for your positive feedback; we are so happy!
Svar fra ProCook - Norwich
We appreciate your positive feedback regarding our efficient staff and in-store product; we are so happy you were able to find what you needed!
Excellent service and delivery
Helpful shop assistant who helped us choose pans. Ordered online via shop and was delivered in 48hours! Excellent.
29. august 2025
Svar fra ProCook - Norwich
We're happy to hear that our shop assistant was helpful in choosing your pans. It's great to know the online order and delivery service met your expectations. Thanks for your feedback.
Great service and advice from lovely…
Great service and advice from lovely staff, thank you
6. september 2025
Svar fra ProCook - Norwich
We appreciate your positive feedback! We are so happy to hear you received great service and advice from our lovely staff. Thank you.
The young lady who served was fantastic
31. august 2025
Svar fra ProCook - Norwich
We appreciate you sharing that the service was fantastic! We are so happy to hear you had a positive experience.
Wide range of products, helpful staff
Wide range of products at affordable prices. Very helpful staff when i was trying to locate an item i couldn't find.
26. august 2025
Svar fra ProCook - Norwich
We appreciate you taking the time to leave us this great review! We're so happy to hear that we have a wide range of products at affordable prices and that our staff was helpful.
The assistant who served me was…
The assistant who served me was helpful, polite and helpful
29. august 2025
Svar fra ProCook - Norwich
We are happy to hear that the assistant provided excellent service. We appreciate you taking the time to share your positive experience!
Svar fra ProCook - Norwich
We appreciate your positive feedback! We are so happy to hear our staff was helpful, and that you liked our wonderful product.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.