ProCook grill developed a split on the base unit by the hot plate after 9 months of use. Took back to the store in Merry Hill Dudley without the box but with the original receipt in hand. No issue, No... Vis mer
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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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I love the ProCook shop! One staff member in particular at the merry hill store is very knowledgeable and nothing is too much trouble. Customer service was exemplary when I had an issue with a damaged... Vis mer
Polite and helpful staff nicely laid out. One small problem purchased oven gloves not used until two days after purchased small hole in one side may be where someone had taken price tag out by pulling... Vis mer
Selskapet har svart
High quality products, at affordable prices, friendly helpful staff. Love the ProCook shop, I have purchased many items, they are all excellent to use.
Informasjon om virksomheten
Skrevet av virksomheten
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrevet av virksomheten

- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktopplysninger
Unit C2, Merryhill Shopping Centre, DY5 1QP, Dudley, Storbritannia
- 01384 912084
Ber kundene om å skrive anmeldelser
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På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I have previously bought from here.
I have previously bought from here.
I decided to get 3 more knives to suit my needs.
The young lady who was in the shop was polite and very proficient in dealing with my order.
( sorry can't remember her name).
Always a pleasant experience in this shop,even if you don't buy anything.
Theres no pressure to buy .

Svar fra ProCook - Merry Hill
Lovely polite young lady offered first…
Lovely polite young lady offered first class service
Store person was so very helpful.
Store person was so very helpful and enthusiastic about the goods I wanted to buy.

Svar fra ProCook - Merry Hill
Polite and helpful staff nicely laid…
Polite and helpful staff nicely laid out. One small problem purchased oven gloves not used until two days after purchased small hole in one side may be where someone had taken price tag out by pulling rather than cutting.

Svar fra ProCook - Merry Hill
Excellent store
Store nicely laid out. Good range of products. Service was excellent and the store assistant, Emily, knowledgeable and really pleasant to talk to. Will definitely return in the future.

Svar fra ProCook - Merry Hill
Great service and products
The customer service is always excellent. Staff are knowledgeable and helpful without being pushy. Products are always fantastic value and staff always point out missed offers if its appropriate too.
Kitchen knives.
Purchase made after being contacted to say items I wanted were in store. Thank you.
They were friendly and helpful and had…
They were friendly and helpful and had a wide variety of products to choose from.
The Merry hill store has really helpful…
The Merry hill store has really helpful staff the young lady in there is very knowledgeable and has exceptional customer service
Staff very pleasant and had good…
Staff very pleasant and had good customer service which is very unusual these days.
Got to try knives at store
Got to try knives at store . I was not pressurised to buy the most expensive. Given honest and useful advice
Went in for knife
Went in for knife, left with knife and fork. Poppy was excellent. Sorry english bad.
The staff were very helpful as I was…
The staff were very helpful as I was looking for a left handed tin opener. They took me to one that was in the sale and it was ideal. I wish I had of bought 2. As then I will have a spare one if it breaks.
Staff very helpful & I got exactly what…
Staff very helpful & I got exactly what I needed.
The sales lady was very helpful
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