The assistant that served me was super helpful and very friendly. I purchased a 16 piece crockery set that I really didn't want to carry around whilst I did the remainder of my shopping, The store as... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Having reviewed various pans online, I visited ProCook Guildford. I was immediately offered assistance by one of the staff, who was very knowledgeable and answered my questions. I went away with a 2... Vis mer
Fantastic service from the staff at ProCook. Explained well the difference in pans and their use to allow us to make a decision.
The mechandising of products is good and the 3 for £9 on utensils was a nice surprise when went to pay. Three times we were asked. "Can I help you to find anything in particular" but what we like... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrevet av virksomheten
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktopplysninger
48 High Street, GU1 3ES, Guilford, Storbritannia
- 01483 954588
4,8
Enestående
356 anmeldelser
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Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
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Great shop
Just moved house had some lovely items perfect for upgrading my kitchen utensils and appliances. Good offers and deals. Even better that they offer blue light discount.
8. februar 2026
Bruker kanskje KI til å svareVis mer
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
You’re male shop assistant is very…
You’re male shop assistant is very knowledgeable and super helpful. We think he’s great. Unfortunately don’t know his name. The products we’ve bought are great too.
8. februar 2026
Svar fra ProCook - Guildford
We appreciate you sharing your positive experience! We're so glad to hear that our shop assistant was knowledgeable and helpful, and that you are enjoying the products you purchased.
Svar fra ProCook - Guildford
We appreciate you letting us know our Guildford staff was informative and helpful! We are so happy to hear it.
The staff are so helpful
The staff are so helpful. I’m very pleased with pans and the cost.
1. februar 2026
Once I had managed to get the attention…
Once I had managed to get the attention of a sales assistant, she was knowledgeable.
27. januar 2026
Svar fra ProCook - Guildford
We're glad to hear that the sales assistant was knowledgeable. We'll work on making sure our team is more readily available.
My favourite kitchen shop
My favourite kitchen shop. Great selection of items, staff have excellent knowledge, and frequent updates with new & innovative products. All staff are professional, helpful, kind and generally super.
22. januar 2026
Svar fra ProCook - Guildford
We're so happy to hear that we're your favorite kitchen shop! We appreciate that you find our selection great, our staff knowledgeable, and our updates innovative. It's wonderful to know our staff are professional and helpful!
Helpful service
The young man serving us was very knowledgeable about the product, we were trying to decide between 3 Casserole Pans, the one we settled on with his help is great just what I was looking for. Well done.
15. januar 2026
Chefs Kitchen knife
I had reserved a kitchen knife and when I picked it up it wasn't the one I was expecting. They changed it with no problem. Couldn't be more helpful
12. januar 2026
Svar fra ProCook - Guildford
We're happy to hear that we could resolve the issue with your kitchen knife reservation. We appreciate your positive feedback and are glad we could be helpful!
Great store, very friendly
Went to the Guildford store recently. Friendly staff.
We brought some springform cake tins which are fabulous quality. Also a tea pot which is very sturdy and good quality it’s large enough to 4 cups which is what we wanted. However, the only down side is that the tea caddy bit inside doesn’t go down far enough so you can’t make just 2 cups as the water level doesn’t go high enough to cover the tea leaves. You end up using more water and excess tea in order to maintain strength. Disappointed!
10. januar 2026
Svar fra ProCook - Guildford
We're glad you found our staff friendly and are happy with the springform cake tins and teapot's quality. We appreciate your feedback regarding the teapot's infuser depth and how it affects smaller servings. We'll consider this for future product improvements.
Great kitchenware.
Great products at competitive prices all your kitchen needs in one place.
Helpful staff.
12. januar 2026
Svar fra ProCook - Guildford
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our products great, prices competitive, and staff helpful.
Great customer service
5. januar 2026
Svar fra ProCook - Guildford
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Very friendly staff
9. januar 2026
Svar fra ProCook - Guildford
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Helpful team and discounts matched the…
Helpful team and discounts matched the ones online
15. desember 2025
Svar fra ProCook - Guildford
We're happy to hear that our team was helpful and the discounts matched what you saw online. Thanks for your positive feedback!
Not very helpful when exchanging one…
Not very helpful when exchanging one item and not at all friendly.
7. januar 2026
Svar fra ProCook - Guildford
Thank you for your review, we will pass this feedback over to the store.
Svar fra ProCook - Guildford
We appreciate you letting us know our staff was helpful and friendly; it means a lot to our team.
So helpful in the shop
So helpful in the shop. Ivam gradually adding additional pieces I’m so pleased with the quality and some pieces I’ve had over 12years
14. desember 2025
Svar fra ProCook - Guildford
We're so glad to hear that our team is helpful and that you're pleased with the quality of your purchases over the years. Thank you for your positive feedback; it means a lot to us!
Svar fra ProCook - Guildford
We appreciate your positive feedback regarding our friendly staff and good choice of items; it means a lot to our team.
Nice, knowledgeable & very friendly…
Nice knowledgeable & very friendly staff, great products at fantastic prices
17. desember 2025
Svar fra ProCook - Guildford
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
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