We wanted to replace an old ceramic coated knives and add different sized one. They last for years, are extremely good, come with their own safety sheaths and are remarkably good value. Even the kit... Vis mer
Beliggenhet
Bytt filialUnit 55 Gloucester Quays Designer Outlet, St Ann Way, GL1 5SH Gloucester, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I told member of staff I was looking for cookie cutters took me directly to them. I said I was looking for other shapes suggested I looked on the clearance section and directed me there.
Very pleasant sales lady. Happy to let me browse around by myself. Understood what I was looking for when I described item. Took me to where it was and clearly explained improvements that had been... Vis mer
Great choice of products online. Ordered two black cast iron casserole dishes. One shallow, one round. Great quality! Arrived in pristine condition, at the allotted time.All packed with great car... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrevet av virksomheten
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktopplysninger
Unit 55 Gloucester Quays Designer Outlet, St Ann Way, GL1 5SH, Gloucester, Storbritannia
4,8
Enestående
885 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Friendly customer service
Friendly customer service. Good value for money. Great range of stock.
16. februar 2026
Svar fra ProCook - Gloucester
We appreciate you taking the time to leave us this great review! We're so glad you found our service friendly, our stock great, and our prices good.
Well organised shopping displays and…
Well organised shopping displays and spacing.
Great staff, they felt like friends.
11. februar 2026
Svar fra ProCook - Gloucester
We appreciate you taking the time to leave us this great review! We're so happy to hear that you liked our displays, spacing, and staff.
The sales assistant Debbie was friendly…
The sales assistant Debbie was friendly and very helpful
11. februar 2026
Svar fra ProCook - Gloucester
We appreciate you taking the time to leave us this great review! We are so happy to hear that our sales assistant was friendly and helpful.
Staff were friendly and helpful
11. februar 2026
Staff pleasant & knowledgeable
Staff pleasant & knowledgeable. Gave guidance without pushing. Range of choice was excellent
10. februar 2026
Lovely service
I wanted a Nakiri knife the assistant in the quays store was fab and went through all my options and we had a good natter... only thing was the cover I was sold was a bit large
3. februar 2026
Very friendly and helpful service
Very friendly and helpful service. Excellent products and reasonable prices.
8. februar 2026
Customer Service
Leighton was brilliant helping me choose and nothing was too much trouble.Thank you
4. februar 2026
Helpful and friendly staff.
The lady who served me was very polite and friendly and gave advice without being condescending.
The shop is a nice size too. BIg enough to show a wide selection of products without being cavenous
30. januar 2026
Helpful staff
Helpful staff, who support me with picking the correct tool within my budget range and provided information about the best way to care for it.
18. januar 2026
ProCook Professional Granite Casserole Pot
A simple purchase of a replacement casserole pot. We have good experience of the ProCook Professional Granite range and had no hesitation in getting the this one.
3. februar 2026
Exchange
I bought a set of saucepan in August, one of the pan size was not fitting for my hob So I exchanged it. The customer service was excellent.
2. februar 2026
Svar fra ProCook - Gloucester
We appreciate your positive feedback regarding the good advice you received in our store; we are so happy you found it helpful!
Really inviting store to browse and…
Really inviting store to browse and staff were incredibly friendly. Great choice and quality.
1. februar 2026
Svar fra ProCook - Gloucester
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our store inviting and our staff friendly.
Simple, elegant, effective.
This is my second purchase from ProCook.
Looking for some steak knives to match existing cutlery, I was happy to see a ProCook offering that fit the bill.
Still utterly delighted with the Blue Steel frying pan and wok that I’d purchased previously, and which have both been used heavily, since, and are looking like they’ll outlast me, there was no question of looking any further.
The Soho steak knife set is simple and elegant in design, comfortable in the hand, and cuts like a scalpel, rather than a saw.
15. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra ProCook - Gloucester
We're happy to hear that you're delighted with your ProCook purchases! It's great to know the steak knives match your cutlery and that you find them elegant and effective. We appreciate your continued trust in our products.
Great product and Great service
29. januar 2026
Svar fra ProCook - Gloucester
We appreciate your positive feedback on our great product and service; we are so happy you are pleased!
Svar fra ProCook - Gloucester
We appreciate you taking the time to leave us this great review! We're so happy you liked our high quality cookware.
Small non stick frying pan…
I was looking for a small non stick frying pan. The Sales assistant pointed out what ProCook had to offer and the price. I made my selection of just what I needed. Straightforward as it should always be. Thanks
25. januar 2026
Svar fra ProCook - Gloucester
We're happy to hear that our sales assistant was helpful in finding the perfect non-stick frying pan for your needs. We appreciate your positive feedback and are glad you had a straightforward shopping experience.
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